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Outbound Sales Associate Jobs in Appleton, WI (NOW HIRING)

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Outbound Sales Associate information

See Appleton, WI salary details

$21.5K

$66.4K

$98.5K

How much do outbound sales associate jobs pay per year?

As of Aug 22, 2026, the average yearly pay for outbound sales associate in Appleton, WI is $66,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $75,600.00 per year, depending on experience, location, and employer.

What is an outbound sales associate?

Outbound Sales Associates are professionals responsible for initiating contact with potential customers, typically by phone, email, or other communication channels, to promote and sell a company's products or services. Unlike inbound sales, which respond to customer inquiries, outbound sales associates proactively reach out to generate leads and close sales. Their duties often include identifying prospects, making cold calls, following up on leads, and maintaining detailed records of customer interactions. Strong communication and persuasion skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an outbound sales associate?

To thrive as an Outbound Sales Associate, you need strong communication, persuasion, and negotiation skills, often supported by a high school diploma or equivalent sales experience. Familiarity with CRM software, call center systems, and sales tracking tools is typically required. Resilience, adaptability, and a positive attitude are vital soft skills that help you handle rejection and build rapport with potential clients. These skills drive successful lead generation, customer acquisition, and achievement of sales targets in a competitive environment.

What are some common challenges faced by outbound sales associates and how can they be overcome?

Outbound Sales Associates often encounter challenges such as handling rejection, reaching decision-makers, and maintaining motivation during cold-calling campaigns. To overcome these, it's important to develop resilience, actively seek feedback, and continually refine your sales pitch. Collaborating with team members to share successful strategies and participating in regular training sessions can also help improve performance and confidence. Building a supportive environment and celebrating small wins can make the role more rewarding and sustainable.

What is the difference between Outbound Sales Associate vs Inside Sales Representative?

AspectOutbound Sales AssociateInside Sales Representative
Primary FocusProactively reaching out to potential clientsManaging inbound inquiries and follow-ups
Work EnvironmentTypically telephonic or digital outreach, often remoteOffice-based or remote, handling inbound leads
Required SkillsStrong communication, cold calling, persuasionCustomer service, relationship building, product knowledge
Common UsageSales prospecting and lead generationClosing sales from inbound leads and account management

While both roles involve sales activities, Outbound Sales Associates focus on proactively reaching out to potential clients through calls or emails, whereas Inside Sales Representatives primarily handle inbound inquiries and nurture existing leads. Understanding these differences helps in choosing the right career path or job search focus.

Is outbound sales a good job?

Outbound sales associates are responsible for reaching out to potential customers through calls or emails to generate sales. The role often involves strong communication skills, persistence, and the use of customer relationship management (CRM) tools. Compensation can include base salary and commissions, but job satisfaction depends on individual preferences and performance expectations.

What cities near Appleton, WI are hiring for Outbound Sales Associate jobs?

Cities near Appleton, WI with the most Outbound Sales Associate job openings:

Outbound Sales Associate jobs near you
Infographic showing various Outbound Sales Associate job openings in Appleton, WI as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $66,379 per year, or $31.9 per hour.

Service Technician - Commercial Solutions Division

ITW Miller

Appleton, WI

Full-time

Re-posted 9 days ago

Job description

Job Description:

Service Technicians on our Engineering team play a crucial role as knowledgeable professionals engaging with our customers, Service Partners, and engineers to troubleshoot, repair, maintain, and evolve our innovative welding and plasma cutting systems within the Commercial Solutions Division of Miller Electric.


As the voice of our division, our Service Technicians must possess excellent communication, interpersonal, and technical skills as well as be adept in conflict resolution and enthusiastic about finding creative solutions to our customers unique challenges so that we may provide positive and memorable customer experiences.

What you will do and impact:

  • Handle inbound and outbound calls, emails, and live chats to provide accurate & satisfactory guidance on electrical and mechanical troubleshooting, parts selection, and proper application of our products to our service partners, end users, and sales representatives.
  • Contribute to a multidisciplinary team of Electrical, Software, Mechanical, Manufacturing, and Welding engineers to develop products from original concept prototypes to production by providing guidance on technical documentation, parts lists, and design-for-serviceability strategy.
  • Sustain existing product lifecycles by reviewing and revising parts lists, service parts kits, service memos, owner’s manuals, and technical manuals.
  • Leverage data and insights gathered from customer calls to provide feedback to engineering team. Recommend and influence process improvements to reduce warranty claims and customer pain points.
  • Demonstrate a commitment to safety-focused culture within the laboratory environment by working safely with electricity, hand tools, power tools, pneumatics, and electromechanical equipment to perform hands-on repairs of warranty-returned units, reconditioning them for sale.
  • Manage challenging situations involving dissatisfied customers, offering patient assistance and support to identify their needs, research solutions, address complaints, and provide resolution.
  • Maintain ownership of customer interactions throughout the lifecycle of their request, following-up and escalating as necessary.
  • Create service files to effectively administer & document detailed warranty claims.
  • Build relationships with our Service Partners, providing updates and information about their accounts, repair labor payment, shipping, and warranties.

Qualifications

What you need to do to be successful in this role:

  • Be a highly motivated team player with a positive attitude and excellent interpersonal skills.
  • Exhibit excellent verbal and written communication as well as strong active listening skills. The ability to write accurate and concise documentation is expected.
  • Must be proficient in conflict resolution and problem-solving. Creativity and adaptability are key.
  • Demonstrate the ability to collaborate effectively in a team environment and work as an individual contributor with minimal supervision.

Required Skills and Qualifications:

  • Currently possess or enrolled and actively pursuing working toward an associate degree in Electronics, Electro-Mechanical Technology or related field.  Successful completion of degree required.  
  • Familiarity and comfort in the use of schematics, multimeter, hand tools, and power tools
  • Possess basic computer skills
  • Capable of lifting up to 50 lbs
  • Position requires bending, sitting, squatting, and standing
  • Travel up to 5% may be required

Preferred Skills and Qualifications:

  • At least one year of customer service
  • At least one year of technical troubleshooting
  • At least one year of welding experience
  • Ability to speak fluent Spanish or French is a plus

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 


As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 


All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.  

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