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Outbound Operations Manager Jobs in Birmingham, AL

LB Foster

Shipping and Receiving Clerk II

Birmingham, AL · On-site

$16 - $18.75/hr

Tracks and updates the status of outbound shipments. Works closely with and assists yard personnel ... Previous forklift operation experience preferred Skills & Abilities * Ability to follow Work ...

First Horizon Bank

Universal Banker

Mountain Brook, AL

$16.75 - $21/hr

Perform related duties i.e. outbound sales calls as required to achieve banking center goals (meet ... management, internal controls, and the First Horizon code of ethics. Operational efficiency ...

Neumo

Client Relations Manager (On-Site)

Birmingham, AL · On-site

$75 - $105/hr

Manage day-to-day operations, workflow, and personnel of the Client Relations department. * Oversee ... Minimum 10 years in an office environment with heavy inbound/outbound phone experience. * Minimum ...

New

MARS Solutions Group

Material Handler

Vance, AL · On-site

$15 - $18.25/hr

This position supports inventory management and production operations while ensuring accurate ... Prepare, package, and process outbound shipments. Maintain shipping records, including weights and ...

PNC Bank

Personal Banker - Roebuck

Birmingham, AL · On-site

$16 - $19.75/hr

Manages the customer experience by identifying opportunities to improve the customer's financial ... Drives proactive sales conversations through internal and outbound interactions with a defined ...

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Outbound Operations Manager information

See Birmingham, AL salary details

$29.5K

$69.1K

$127K

How much do outbound operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for outbound operations manager in Birmingham, AL is $69,059.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,200.00 and $85,300.00 per year, depending on experience, location, and employer.

What does an outbound operations manager do?

An Outbound Operations Manager oversees the processes involved in shipping products out of a warehouse or distribution center to customers or retailers. They are responsible for managing teams, coordinating logistics, ensuring timely and accurate order fulfillment, and optimizing shipping procedures. Their role also includes monitoring performance metrics, maintaining inventory accuracy, and collaborating with other departments to improve operational efficiency. This position is vital for ensuring customer satisfaction and streamlining the supply chain.

What are the key skills and qualifications needed to thrive as an outbound operations manager, and why are they important?

To thrive as an Outbound Operations Manager, you need expertise in supply chain management, logistics, and team leadership, typically supported by a bachelor’s degree in business, logistics, or a related field. Familiarity with warehouse management systems (WMS), ERP software, and inventory tracking tools is essential. Strong organizational, communication, and problem-solving skills help you effectively coordinate teams and manage shifting priorities. These skills and qualifications ensure efficient outbound processes, accurate order fulfillment, and high customer satisfaction in a fast-paced environment.

What are some common challenges faced by outbound operations managers, and how can they be addressed?

Outbound Operations Managers often encounter challenges such as coordinating logistics to meet tight shipping deadlines, managing inventory accuracy, and ensuring effective communication across teams. To address these, it's important to implement robust tracking systems, foster close collaboration with warehouse staff and carriers, and utilize data-driven approaches for process improvement. Regular team meetings and continuous training can also help maintain high performance and adaptability in a fast-paced distribution environment.

What is the difference between Outbound Operations Manager vs Logistics Coordinator?

AspectOutbound Operations ManagerLogistics Coordinator
CredentialsExperience in supply chain, logistics, or operations; relevant certificationsSimilar credentials, often with logistics or supply chain certifications
Work EnvironmentOversees outbound shipping, warehouse, and distribution teamsCoordinates shipments, tracks deliveries, and manages documentation
Employer & IndustryRetail, manufacturing, distribution companiesLogistics firms, warehouses, e-commerce companies

The Outbound Operations Manager focuses on managing the entire outbound logistics process, including team supervision and strategy. In contrast, the Logistics Coordinator handles day-to-day shipment coordination and documentation. Both roles require logistics knowledge and often overlap in skills, but the manager has broader responsibilities and leadership duties.

Is an outbound operations manager a high paying job?

An outbound operations manager typically earns a competitive salary that varies based on industry, experience, and location. The role often involves overseeing logistics, team management, and process optimization, which are valued skills in supply chain and logistics sectors. While it can be a well-paying position, salaries are generally aligned with managerial responsibilities and industry standards.

What are popular job titles related to Outbound Operations Manager jobs in Birmingham, AL?

For Outbound Operations Manager jobs in Birmingham, AL, the most frequently searched job titles are:

What job categories do people searching Outbound Operations Manager jobs in Birmingham, AL look for?

The top searched job categories for Outbound Operations Manager jobs in Birmingham, AL are:

What cities near Birmingham, AL are hiring for Outbound Operations Manager jobs?

Cities near Birmingham, AL with the most Outbound Operations Manager job openings:

Outbound Operations Manager jobs near you
Infographic showing various Outbound Operations Manager job openings in Birmingham, AL as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $69,084 per year, or $33.2 per hour.

Direct Response Marketing Manager

Birmingham

Birmingham, AL • On-site

Full-time

Re-posted yesterday

Job description

BASIC FUNCTION
Strategically lead and manage the execution of direct response marketing programs to support sales strategies and meet business, revenue and profitability objectives. Lead, present and execute direct response plans that translate overall cross-sell strategies and meet business, revenue and profitability objectives. Design direct marketing tests, ongoing program forecasting, response tracking and results analysis that support key hypotheses and deliver statistically valid results that drive actionable learnings. Partner with cross-functional teams (including the consumer sales contact center, corporate marketing, finance, etc.) to drive successful end-to-end campaign execution. Manage key relationships with external vendor outlets (such as agencies and fulfillment houses) to produce world-class marketing programs that drive sales results.
DIMENSIONS
  • Direct Supervision: 1-2
  • Management: 1-2
  • Exempt: 1-2
PERSONNEL DECISIONS
Select, train, evaluate, and reward direct reports within corporate, Human Resources, and divisional policies and guidelines. Coordinate, manage and monitor external vendor operations, including planning and execution of resource management.
SUBORDINATES
  • Marketing Coordinator(s)
  • Possibly Database Marketing Manager and Database Marketing Team (currently reporting directly to Executive Director, Specialty Products)
ENVIRONMENT
The Direct Response Marketing division is responsible for developing and executing the full scope of consumer marketing initiatives to meet sales objectives on behalf of the consumer insurance operations. The incumbent plans appropriate activities, staffing as well as internal and external (e.g. agency) resources necessary to handle business demands throughout the year. These activities include identifying requirements, establishing clear and achievable objectives and outsourcing direct mail and other campaigns as required.
WORKFLOW
The incumbent's work is initiated by the marketing, consumer sales, and other corporate goals and objectives as established by the Executive. The incumbent provides the necessary leadership to launch new direct marketing programs as well as to maintain and optimize existing ones within the various areas of the Company's marketing initiatives. This includes, but may not be limited to: paid search, marketing analytics, media management, email marketing, marketing optimization and marketing operations.
The incumbent assures that the direct response marketing staff is properly trained and motivated to accomplish goals and provides the direct report assistance to ensure informational and resource availability.
Primary responsibly will include working with business associates (both internal and external) to plan, manage and coordinate all direct response marketing campaigns, specifically:
  • Leading a collaborative team to drive ideas/campaigns from concept to completion through various marketing mediums, including television, newspaper, web and email;
  • Partnering with cross-functional teams (including Consumer Sales Contact Center, segment marketers, channel partners, web operations, corporate marketing, finance, etc.) to drive successful end-to-end campaign execution;
  • Effectively manage external relationships (with agencies, media, vendors, and the like) to create ad mail superior direct marketing products on time and within budget;
  • Performing ongoing response tracking and results analysis to accurately assess the impact of direct response programs and adapting/improving as necessary;
  • Proactively identify opportunities for process improvement and product enhancement within direct marketing channels (direct mail, email outbound telemarketing, web, etc.);
  • Developing informed controls and efficient testing strategies to optimize marketing ROI, customer acquisition/retention and enrollment behavior; and,
  • Formulating and managing budgets, evaluation production processes to minimize costs and marketing continuous recommendations to ensure optimal marketing ROI and manage to budget specifications.
KNOWLEDGE
This position requires a minimum of a bachelor's degree and 5-7 years of direct response marketing experience (including strategy, execution and marketing operations) or a closely related field (advertising). The incumbent must have a proven track record executing direct response programs that meet revenue/profitability goals and business/consumer objectives (strategy, execution and analysis of direct mail, email, web, sales support, telemarketing/call center, etc.). This position requires a strong knowledge of marketing and sales within the health insurance products for the consumer marketplace.
Demonstrated ability to effectively manage internal and external cross-functional relationships (including advertising and marketing agencies, list brokers, media, fulfillment, vendors, etc.) is critical as is the ability to lead a team to achieve goals on behalf of the sales-based consumer division. The ideal candidate will possess strong leadership, analytical, strategic-thinking and project management skills. Excellent verbal, written, visual and interpersonal communications skills are crucial as is the energy and motivation to drive results in an innovative environment. The incumbent should possess agent and/or client-side experience managing B2B direct response program development and execution.
THINKING REQUIREMENTS
The incumbent is responsible for developing integrated consumer direct response marketing programs. Some initiatives are governed by underwriting, corporate and/or CMS guidelines as well as standard corporate procedures and legal restrictions for product promotion.
The incumbent organizes the direct response programs on behalf of the Consumer Insurance Resource Center. As a newly developed, entrepreneurial operation, the incumbent is expected to assist in the creation of a consumer-driven culture and encourage the pursuit of continuous improvements to remain competitive in the marketplace.
INTERFACING AND INTERPERSONAL SKILLS
The incumbent has daily interaction with his/her direct reports, peers and all levels of management as well as external vendors (including agencies and fulfillment outlets). The incumbent provides regular direction, guidance and oversight to direct reports as well as the management staff of external vendors.
AUTHORITY AND DECISION MAKING
The incumbent assures the attainment of consumer sales objectives. The incumbent provides guidance to direct reports in meeting sales and retention goals. Problems encountered by the incumbent are also resolved under existing corporate operating policy, government regulations or precedent. Approval is required only in those situations where changes have broad corporate impact.
PRINCIPAL ACCOUNTABILITIES – ACTIVITY and END RESULT
  • Activity: Plan direct response marketing campaigns.
    End Result: Ensure sales and retention objectives are met.
  • Activity: Design and execute direct marketing tests that support key hypotheses.
    End Result: Deliver statistically valid results and drive actionable learnings that contribute to business growth.
  • Activity: Partner with cross-functional teams (including consumer contact center and corporate marketing, among others).
    End Result: Drive successful end-to-end campaign execution in alignment with sales and retention strategies of product, sales and marketing operations.
  • Activity: Continually manage external relationships with agencies and vendors.
    End Result: Create world-class direct efforts on time and within budget.
  • Activity: Perform ongoing tracking and results analysis.
    End Result: Accurately assess the impact of direct response marketing programs.
  • Activity: Identify opportunities for process improvement and reducing execution complexity
    End Result: Maintain a strong, innovative marketing environment to continually promote the Company's products and services.

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