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Outbound Calls Agent Jobs (NOW HIRING)

Talkishco

Call Center Agent

Jersey City, NJ · On-site

Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center ... Handle inbound and outbound calls professionally and courteously. * Answer customer questions ...

GEICO

Outbound Phone Caller

Dallas, TX · On-site

Looking for an outbound agent to make outbound calls to prospective clients for insurance. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and ...

RemX

Be Seen First

Remote Medical Records Outbound Agent $16/hr *Houston, TX*

Houston, TX · Remote

$16/hr

Position: TTH REMOTE Medical Records Outbound Agent Pay: $16/hr. Weekly Pay & Full Benefits ... Handle high volume inbound and outbound calls. * Speaking with providers offices to obtain patient ...

Independent Living Systems LLC

Contact Center Agent

Sonoma, CA · On-site

$18.25 - $24.75/hr

The Contact Center Agent's primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and ...

Independent Living Systems LLC

Contact Center Agent

Irvine, CA · On-site

$17.50 - $23.50/hr

The Contact Center Agent's primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and ...

Independent Living Systems

Contact Center Agent

Ione, CA · On-site

$17 - $23/hr

The Contact Center Agent's primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and ...

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Outbound Calls Agent information

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How much do outbound calls agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for outbound calls agent in the United States is $19.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

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Call Center Agent

Jersey City, NJ • On-site

Talkishco
See more jobs at Talkishcoexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Description

Position: Call Center Agent
Location: Jersey City, NJ
Employment Type: Full-Time
Reports To: Call Center Supervisor

Position Summary:
We are looking for a skilled and dedicated Call Center Agent to join our customer support team. As a Call Center Agent, you will be the first point of contact for our customers, responsible for answering inquiries, resolving issues, and delivering a high-quality customer experience. The ideal candidate will be empathetic, patient, and proficient in handling a high volume of inbound and outbound calls.

Key Responsibilities
Customer Support:

  • Handle inbound and outbound calls professionally and courteously.
  • Answer customer questions, resolve complaints, and provide appropriate solutions in a timely manner.

Problem Solving:

  • Identify customer needs and clarify information by conducting thorough problem analysis.
  • Offer alternative solutions when necessary, aiming to achieve first-call resolution.

Communication:

  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Escalate unresolved issues to appropriate teams or departments.

Product Knowledge:

  • Develop a comprehensive understanding of the company's products, services, and policies.
  • Keep updated on any product or policy changes to ensure accurate information is shared with customers.

Documentation:

  • Accurately log all call details, interactions, and customer information into the company's CRM system.
  • Prepare reports or summaries of customer interactions and outcomes.

Skills, Knowledge and Expertise
  • High school diploma or equivalent (Bachelor’s degree preferred).
  • Strong verbal and written communication skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Proficient in using computers, CRM software, and other call center tools.
  • Excellent problem-solving skills and patience.

Benefits
  • Comprehensive health, dental, and vision insurance.
  • Paid time off and holidays.
  • Retirement plan with company match.
  • Professional development opportunities.
  • Fun and creative work environment.