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Outbound Caller Jobs (NOW HIRING)

Jobs for Lebanon

Cold Caller

Orlando, FL · Remote

Call handling of inbound and outbound calls. You will be responsible for answering incoming calls and calling people who may want to sell their house to our real estate investment company. Your job ...

StorageMart

Home Office - Phone Rep 1

Columbia, MO

$16.25 - $22/hr

Complete all outbound calls as assigned. * Addresses caller's needs such as needs storage, needs to speak with manager, needs supplies, if a caller asks for something other than storage, the ...

StorageMart

Home Office - Phone Rep 1

Columbia, MO · On-site +1

$19.50/hr

Complete all outbound calls as assigned. * Addresses caller's needs such as needs storage, needs to speak with manager, needs supplies, if a caller asks for something other than storage, the ...

StorageMart

Home Office - Phone Rep 1

Columbia, MO · On-site

$16.25 - $22/hr

Complete all outbound calls as assigned. * Addresses caller's needs such as needs storage, needs to speak with manager, needs supplies, if a caller asks for something other than storage, the ...

Avcend

(CSC) Customer Service Representative

Louisville, KY · On-site

$15.25 - $21/hr

... or outbound phone calls to/from patients, caregivers, and providers. • Provide appropriate customer service and an effortless experience to the caller. • Provide accurate information to the ...

HR Prospect LLC

Remote Call Center Agent

Cleveland, OH · Remote

$14.50 - $19/hr

... outbound calls while listening to the callers needs and working to fulfill the appropriate sales opportunity for that caller to ensure retention. Agent will be responsible for fostering customer ...

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How much do outbound caller jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for outbound caller in the United States is $15.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $15.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Outbound Caller, and why are they important?

To thrive as an Outbound Caller, you need strong verbal communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, auto-dialing systems, and call scripting tools is typically required. Persistence, active listening, and resilience under rejection are crucial soft skills for excelling in this role. These skills and qualities are important for achieving sales targets, building customer rapport, and maintaining a positive brand image.

What are some common challenges Outbound Callers face, and how can they overcome them?

Outbound Callers often encounter challenges such as handling frequent rejections, maintaining motivation, and meeting call quotas. Staying resilient and focusing on improving communication skills can help overcome these hurdles. Utilizing call scripts effectively, actively listening to customer responses, and seeking feedback from supervisors or peers can also enhance performance. Additionally, regular team meetings and training sessions provide opportunities for skill-building and support.

What are outbound callers?

Outbound callers are professionals who make phone calls on behalf of a company or organization, typically to potential or existing customers. Their main tasks include promoting products or services, conducting surveys, gathering information, or setting appointments. Outbound callers usually follow a script and work in call centers or remotely, with the goal of reaching a specific target audience. Strong communication and persuasion skills are essential for success in this role.

What jobs make 3000 a month without a degree?

An outbound caller position can pay around $3,000 per month, especially with experience or commission-based incentives. Other roles such as sales representatives, customer service agents, or delivery drivers may also reach this income level without requiring a degree, often depending on location, hours, and performance. Developing strong communication skills and gaining relevant experience can improve earning potential in these jobs.

What is the difference between Outbound Caller vs Telemarketer?

AspectOutbound CallerTelemarketer
Required CredentialsBasic communication skills, sometimes CRM trainingSame as Outbound Caller, often with sales or product knowledge
Work EnvironmentCall centers, remote work, office settingsCall centers, telemarketing firms, remote options
Industry UsageCustomer service, sales, lead generationSales, marketing, product promotion
Common Search/ComparisonOutbound CallerTelemarketer

Both Outbound Callers and Telemarketers make calls to potential customers, but Telemarketers typically focus on sales pitches and product promotion, often with specific sales training. Outbound Callers may perform a broader range of tasks like customer follow-ups or lead qualification. While their roles overlap, Telemarketers are more sales-oriented, whereas Outbound Callers may have a wider scope in customer engagement.

More about Outbound Caller jobs
What job categories do people searching Outbound Caller jobs look for? The top searched job categories for Outbound Caller jobs are:
Outbound Caller jobs near you
Infographic showing various Outbound Caller job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 47% Full Time, 47% Part Time, 1% Contract, and 4% Nights. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $31,582 per year, or $15.2 per hour.

CCaaS & Cloud Telephony Administrator - (Contract/On-Site)

Avrek Law

Newport Beach, CA • On-site

$5K - $15K/mo

Contractor

Posted 29 days ago

Job description

CCaaS & Cloud Telephony Administrator - (Contract/On-Site)
Department: IT
Employment Type: Contract / Temp
Location: California
Compensation: $5,000 - $15,000 / month
Description
We are seeking a highly skilled CCaaS and Cloud Telephony leader to own and optimize all voice communications across the organization. This role serves as the single-threaded owner of our telephony ecosystem, combining strategic oversight with hands-on execution.
You will be responsible for call center platforms, VoIP infrastructure, dialer performance, caller ID reputation, and regulatory compliance-ensuring reliable, compliant, and high-performing voice operations that support intake, marketing, and client engagement.
Responsibilities:
Telephony & CCaaS Ownership
  • Own and manage all VoIP, CCaaS, and contact center platforms (e.g., NICE CXone, RingCentral)
  • Design, implement, and optimize call flows, routing, IVRs, queues, and dialer strategies
  • Support and enhance inbound and outbound call center operations
  • Ensure high availability, scalability, and performance of voice systems

Caller ID Reputation & Deliverability
  • Monitor and manage caller ID reputation, spam labeling, and call blocking
  • Lead remediation efforts with carriers (AT&T, Verizon, T-Mobile) and analytics providers
  • Implement proactive strategies to improve answer rates and prevent spam tagging

Regulatory & Telephony Compliance
  • Ensure compliance with TCPA, STIR/SHAKEN, CNAM, 10DLC, and toll-free regulations
  • Maintain adherence to multi-state telephony regulations (CA, AZ, NV, OR, TX, UT, WA)
  • Oversee Do-Not-Call compliance and lawful dialing practices
  • Manage number registration, campaign compliance, and audit readiness
  • Serve as the internal authority on telephony compliance and risk mitigation

Number & Carrier Management
  • Oversee procurement, provisioning, porting, and lifecycle management of phone numbers
  • Register numbers and use cases with carriers and providers
  • Manage carrier relationships, escalations, and issue resolution

Performance, Troubleshooting & Optimization
  • Monitor call quality, routing, and dialer performance
  • Diagnose and resolve delivery, connectivity, and system issues
  • Continuously optimize systems to improve efficiency and customer experience

Cross-Functional Leadership
  • Partner with IT, Marketing, Intake, and Operations to align telephony with business goals
  • Translate technical challenges into clear business impact and solutions
  • Provide reporting and strategic recommendations to leadership

Qualifications:
  • 5+ years of experience managing CCaaS, VoIP, and call center telephony systems
  • Deep expertise in platforms such as NICE CXone and RingCentral
  • Advanced experience with RingCentral CC (NICE CXone Studio scripting (required)), with the ability to quickly review, modify, and implement scripting changes
  • Strong knowledge of caller ID reputation management and remediation.
  • Experience with high volume outbound dialing call center.
  • Proven experience working with telecom carriers and call analytics providers
  • Deep expertise in TCPA, Do-Not-Call, and multi-state telephony compliance (CA, AZ, NV, OR, TX, UT, WA) (required)
  • Hands-on experience with outbound dialers and call routing logic
  • Strong troubleshooting and problem-solving capabilities in complex telephony environments
  • Excellent communication and cross-functional collaboration skills
  • Deep hands-on expertise in API integrations, with the ability to design, implement, and manage secure integrations following best practices and proper documentation standards
  • Ability to work on-site in a California office

What This Role Owns
  • Voice infrastructure performance and reliability
  • Call deliverability and caller ID reputation
  • Regulatory compliance and risk mitigation
  • Call center system efficiency and scalability

Apply