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Outbound Call Specialist Jobs (NOW HIRING)

Alliance Cas Llc

Outbound Account Specialist

FL · Remote

$19.50 - $26.50/hr

Outbound Account Specialist Location: Remote - Work from Home Department: Collections Reports to ... Document call outcomes, next steps, and key information in real time * Maintain compliance with ...

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Outbound Call Specialist information

See salary details

$25.5K

$74.6K

$83.5K

How much do outbound call specialist jobs pay per year?

As of Sep 9, 2026, the average yearly pay for outbound call specialist in the United States is $74,649.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $83,000.00 per year, depending on experience, location, and employer.

What is the difference between Outbound Call Specialist vs Telemarketer?

AspectOutbound Call SpecialistTelemarketer
Primary RoleMaking outbound calls to generate leads, follow up with prospects, or conduct surveysPromoting products or services through cold calls, often for sales
Required SkillsCommunication, customer service, persistencePersuasion, sales techniques, resilience
Work EnvironmentCall centers, remote, or office settingsCall centers, telemarketing firms, remote
Common CertificationsNone typically required, but sales or communication training helpfulNone typically required, sales training advantageous

While both roles involve making outbound calls, Outbound Call Specialists focus on lead generation, customer follow-up, and data collection, often in a broader customer service context. Telemarketers primarily focus on promoting and selling products or services through cold calling. The roles overlap in skills and work environments but differ in their core objectives and sales emphasis.

What is an outbound call specialist?

An outbound call specialist is a professional who makes phone calls to potential or existing customers to promote products, gather information, or conduct surveys. They often use customer relationship management (CRM) tools and require good communication skills to achieve sales or outreach goals.

What cities are hiring for Outbound Call Specialist jobs?

Cities with the most Outbound Call Specialist job openings:

What states have the most Outbound Call Specialist jobs?

States with the most job openings for Outbound Call Specialist jobs include:

What are popular job titles related to Outbound Call Specialist jobs?

For Outbound Call Specialist jobs, the most frequently searched job titles are:

Outbound Call Specialist jobs near you
Infographic showing various Outbound Call Specialist job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $74,649 per year, or $35.9 per hour.

Outbound Call Admissions Specialist

San Antonio, TX • On-site

Hallmark University
Colleges, Universities, and Professional Schools • 51 - 200 employees
Learn more about Hallmark Universityexternal

$18 - $20/hr

Full-time

Re-posted 9 days ago

Key responsibilities

  • Connect with prospective students through phone, email, text, and other communication channels.

  • Help prospective students move through the admissions process by connecting them with Admissions Professionals.

  • Maintain accurate and detailed records within CRM.

Job description

Make an Impact. Inspire Futures. Change Lives.
Are you a people person who loves helping others achieve their goals? Do you thrive in a fast-paced environment where every conversation can make a difference?

At Hallmark University, we're looking for an enthusiastic and motivated Admissions Contact Center Specialist to be the first point of contact for prospective students who are ready to take the next step toward their future. In this role, you'll connect with individuals from all walks of life, share exciting educational opportunities, and help guide them on their journey toward higher education and career success.

This is more than a customer service role. It's an opportunity to be a trusted resource, a motivator, and part of a team that's transforming lives through education.

What You'll Do:
  • Connect with prospective students through phone, email, text, and other communication channels.
  • Build excitement about Hallmark University programs and educational opportunities.
  • Use approved scripts and talking points while creating authentic and engaging conversations.
  • Help prospective students move through the admissions process by connecting them with Admissions Professionals.
  • Listen carefully, answer questions, and overcome objections while keeping each student's best interests at heart.
  • Deliver an exceptional student experience through outstanding customer service.
  • Maintain accurate and detailed records within CRM.
  • Meet and exceed daily outreach and productivity goals.
  • Collaborate with a supportive team that celebrates success and works together to achieve enrollment goals.

What Makes You a Great Fit:
  • Loves talking with people and building relationships.
  • Has strong communication and active listening skills.
  • Thrives in a fast-paced, goal-oriented environment.
  • Is organized, detail-oriented, and able to multitask.
  • Enjoys solving problems and helping others succeed.
  • Stays positive, motivated, and resilient.
  • Works well independently and as part of a team.
  • Is passionate about education and changing lives.

What You'll Bring:
Required Qualifications:
  • High School Diploma or GED.
  • Exceptional customer service skills.
  • Strong attendance and reliability.
  • Ability to work afternoons, evenings, and occasional Saturdays.
  • Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Preferred Qualifications:
  • Associate degree from an accredited institution.
  • Call center, sales, recruiting, or customer engagement experience.
  • Bilingual (Spanish/English).
  • Experience working with CRM systems.


Why You'll Love Working Here:
Be part of an organization dedicated to student success.
Make a meaningful impact on students' educational journeys.
Work alongside passionate, supportive teammates.
Gain valuable admissions, recruitment, and enrollment experience.
Participate in Hallmark University's Character Program and help foster a culture built on integrity, excellence, and service.

Our Ideal Candidate:
You believe every conversation matters. You enjoy setting goals, connecting with people, and helping others discover opportunities they may never have imagined. Most importantly, you're excited about making a difference in students' lives every single day.

Ready to help students take the first step toward their future? Apply today and join the Hallmark University Team!