Make outbound sales calls to engage customers, expand relationships, and uncover new business ... Associate degree, bachelor's degree, or equivalent work experience. What's needed - Preferred ...
Make outbound sales calls to engage customers, expand relationships, and uncover new business ... Associate degree, bachelor's degree, or equivalent work experience. What's needed - Preferred ...
Sales Account Manager
Champaign, IL · Remote
Make outbound sales calls to engage customers, expand relationships, and uncover new business ... Associate degree, bachelor's degree, or equivalent work experience. What's needed - Preferred ...
Sales Account Manager
Champaign, IL · Remote
Make outbound sales calls to engage customers, expand relationships, and uncover new business ... Associate degree, bachelor's degree, or equivalent work experience. What's needed - Preferred ...
B2B Sales Representative
Champaign, IL · On-site
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
B2B Sales Representative
Champaign, IL · On-site
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Inside Sales Manager
Champaign, IL · On-site
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Inside Sales Manager
Champaign, IL · On-site
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Account Developer, Inside Sales, Quill
Champaign, IL · On-site
$42K - $57K/yr
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Account Developer, Inside Sales, Quill
Champaign, IL · On-site
$42K - $57K/yr
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
B2B Sales Representative
Champaign, IL · On-site
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
B2B Sales Representative
Champaign, IL · On-site
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Sales Account Manager
Champaign, IL · On-site
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Sales Account Manager
Champaign, IL · On-site
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Customer Service Representative
Champaign, IL · On-site
$16 - $21.75/hr
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Customer Service Representative
Champaign, IL · On-site
$16 - $21.75/hr
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Inside Sales Representative
Champaign, IL · On-site
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Inside Sales Representative
Champaign, IL · On-site
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Customer Service Representative
$16 - $21.75/hr
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Customer Service Representative
$16 - $21.75/hr
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Sales Account Manager
Champaign, IL · On-site
$22.75 - $27/hr
This is a high-activity, outbound sales role where you'll connect with prospective customers ... Associate or bachelor's degree * 1+ year of B2B sales, customer acquisition, or business ...
Sales Account Manager
Champaign, IL · On-site
$22.75 - $27/hr
This is a high-activity, outbound sales role where you'll connect with prospective customers ... Associate or bachelor's degree * 1+ year of B2B sales, customer acquisition, or business ...
Inside Sales Representative
Champaign, IL · On-site
$22.75 - $27/hr
This is a high-activity, outbound sales role where you'll connect with prospective customers ... Associate or bachelor's degree * 1+ year of B2B sales, customer acquisition, or business ...
Inside Sales Representative
Champaign, IL · On-site
$22.75 - $27/hr
This is a high-activity, outbound sales role where you'll connect with prospective customers ... Associate or bachelor's degree * 1+ year of B2B sales, customer acquisition, or business ...
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Sales Account Manager
Champaign, IL · On-site
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Sales Account Manager
Champaign, IL · On-site
Make daily outbound calls to Quill customers who have not placed a recent order to support ... Associate degree, bachelor's degree, or equivalent work experience. * Ability to work onsite four ...
Outbound Associate information
See Rantoul, IL salary details
$10.49 - $12.13
2% of jobs
$12.13 - $13.78
1% of jobs
$13.78 - $15.42
14% of jobs
$15.88 is the 25th percentile. Wages below this are outliers.
$15.42 - $17.06
28% of jobs
The median wage is $17.63 / hr.
$17.06 - $18.70
14% of jobs
$18.70 - $20.35
12% of jobs
$20.96 is the 75th percentile. Wages above this are outliers.
$20.35 - $21.99
11% of jobs
$21.99 - $23.63
8% of jobs
$23.63 - $25.28
5% of jobs
$25.28 - $26.92
2% of jobs
$26.92 - $28.56
3% of jobs
$10
$19
$28
How much do outbound associate jobs pay per hour?
As of Aug 11, 2026, the average hourly pay for outbound associate in Rantoul, IL is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.44 per hour, depending on experience, location, and employer.
What is the difference between Outbound Associate vs Customer Service Representative?
| Aspect | Outbound Associate | Customer Service Representative |
|---|---|---|
| Primary Role | Making outbound calls to clients or prospects to promote products or services | Handling inbound customer inquiries and providing support |
| Work Environment | Call centers, sales departments | Customer service centers, support desks |
| Required Skills | Communication, sales techniques, persistence | Communication, problem-solving, patience |
| Common Certifications | None typically required, sales or communication training beneficial | None typically required, customer service training beneficial |
While both roles involve communication with clients, Outbound Associates focus on proactive sales calls, whereas Customer Service Representatives handle inbound inquiries and support. The roles share similar skills but differ in their primary functions and work environments.
What are some common challenges outbound associates face and how can they be addressed?
Outbound Associates often encounter challenges such as meeting strict shipping deadlines, accurately processing high volumes of orders, and maintaining organization in a fast-paced warehouse environment. To overcome these, it's important to develop strong time management skills, attention to detail, and effective communication with team members and supervisors. Many companies provide on-the-job training and utilize technology such as barcode scanners and inventory management systems to help associates work efficiently and reduce errors.
What is an outbound associate?
Outbound Associates are warehouse or logistics professionals responsible for preparing and shipping orders to customers or retail locations. Their tasks typically include picking items, packing products securely, labeling packages, and ensuring shipments meet quality and accuracy standards. Outbound Associates often use scanning equipment and work closely with inventory and shipping teams. This role is essential in maintaining efficient supply chain operations and ensuring timely delivery of products.
What are the key skills and qualifications needed to thrive as an outbound associate?
To thrive as an Outbound Associate, you need strong organizational skills, attention to detail, and experience in inventory management or warehouse operations, often supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and shipping software is typically required. Reliability, teamwork, and effective communication are valuable soft skills that enhance performance in this role. These skills ensure efficient order processing, accurate shipments, and smooth coordination within fast-paced distribution environments.
What cities near Rantoul, IL are hiring for Outbound Associate jobs? Cities near Rantoul, IL with the most Outbound Associate job openings:
Staples rating
5.8
Based on 630 frontline employees who took The Breakroom Quiz
427th of 732 rated retailers
Job description
Join a team that powers everyday impact.
Quill, a proud member of the Staples family of brands, is looking for an Inside Sales Account Manager to grow and manage a portfolio of business customers across North America. In this role, you’ll build meaningful customer relationships, uncover new opportunities, and help businesses find the products, programs, and solutions they need to run smoothly. This is a strong opportunity for someone who enjoys consultative selling, thrives in a performance-driven environment, and wants to make a measurable impact with a trusted brand.
What you’ll be doing:
- Serve as the primary point of contact for customers and build long-term relationships that support retention and growth.
- Manage an established book of business through consistent pipeline discipline, account planning, and productivity.
- Drive sales and profitability within existing accounts by identifying customer needs and recommending relevant solutions.
- Make outbound sales calls to engage customers, expand relationships, and uncover new business opportunities.
- Educate customers on Quill products, programs, consolidation opportunities, and value-added services.
- Collaborate with internal business partners to maximize account potential and deliver an easy, seamless customer experience.
- Conduct meaningful sales conversations with high-value customers to increase sales across categories.
- Review account performance, revenue analytics, and profitability to support financially sound sales decisions.
- Identify under-penetrated product categories and develop strategies to grow year-over-year revenue and gross profit.
- Consistently meet or exceed productivity metrics, activity goals, and key performance indicators.
What you bring to the table:
- Motivation to build customer relationships that create measurable value and growth.
- Clear, confident communication with customers and internal partners across calls, follow-up, and solution-focused conversations.
- Curiosity and strong listening skills to understand customer needs, ask thoughtful questions, and uncover opportunities.
- A problem-solving mindset with the ability to connect customer needs to relevant products, programs, or solutions.
- Comfort making outbound calls, engaging customers, and continuing forward after rejection or setbacks.
- Strong organization, time management, and follow-through when balancing customer conversations, priorities, and activity goals.
- Adaptability and willingness to learn quickly as customer needs, business priorities, or sales approaches change.
- A customer-first approach focused on creating a positive, helpful, and professional experience in every interaction.
- Collaborative mindset with a willingness to share ideas, apply feedback, and learn from managers, peers, and business partners.
- Composure and critical thinking when prioritizing next steps, solving customer challenges, and supporting sales goals.
What’s needed- Basic Qualifications:
- Associate degree, bachelor’s degree, or equivalent work experience.
What’s needed - Preferred Qualifications:
- 1+ years of sales, account management, customer service, or other relevant business experience.
- Experience managing customer accounts, building pipeline, or supporting revenue growth.
- Experience using Microsoft Office, CRM tools, or sales productivity systems.
- Experience conducting outbound calls or virtual sales conversations.
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.