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Osd Supervisor Jobs (NOW HIRING)

AAA Cooper Transportation, Inc.

Identify trends in OSD Activities to help service centers improve efficiency and reduce costs ... supervisory experience. Preferably experience in OS&D and/or claims prevention in the ...

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Osd Supervisor information

What is an OSD supervisor?

An OSD Supervisor, or Outbound Shipping and Delivery Supervisor, is responsible for overseeing the outbound shipping operations in a warehouse or distribution center. They manage a team of workers who handle the packing, loading, and dispatching of goods to ensure timely and accurate deliveries. The OSD Supervisor coordinates with other departments, maintains shipping records, and ensures compliance with safety and quality standards. Their role is crucial in maintaining efficient logistics and customer satisfaction.

What are the key skills and qualifications needed to thrive as an OSD supervisor, and why are they important?

To thrive as an OSD Supervisor, you need a strong background in operational management, quality assurance, and process improvement, often supported by experience in supply chain or logistics and a relevant degree. Familiarity with warehouse management systems (WMS), safety regulations, and inventory control software is typically required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and ensuring smooth operations. These skills and qualifications are crucial for maintaining operational efficiency, meeting performance targets, and fostering a productive work environment.

What are some common challenges faced by an OSD supervisor and how can they be effectively managed?

As an OSD Supervisor, one of the most frequent challenges is ensuring consistent compliance with safety and quality standards across shifts, especially in fast-paced or high-volume environments. Supervisors must also efficiently coordinate between departments and manage a diverse team, which can include handling scheduling conflicts and training needs. Proactive communication, regular team meetings, and investing in ongoing staff development can help address these challenges. Building strong relationships with both your team and other departments is essential for streamlining operations and resolving issues quickly.

What is the difference between Osd Supervisor vs OSD Technician?

AspectOsd SupervisorOSD Technician
Required CredentialsHigh school diploma or equivalent; supervisory experienceHigh school diploma or equivalent; technical certifications often preferred
Work EnvironmentSupervisory roles overseeing teams in security or operationsHands-on technical work in security or surveillance systems
Employer & Industry UsageSecurity companies, government agencies, facilities managementSecurity firms, installation companies, maintenance providers

The Osd Supervisor typically manages teams and oversees operations, requiring leadership skills and supervisory experience. In contrast, the OSD Technician focuses on technical tasks like installing and maintaining security systems. Both roles are common in security-related industries, but the supervisor role emphasizes management, while the technician role emphasizes technical expertise.

What are popular job titles related to Osd Supervisor jobs?

For Osd Supervisor jobs, the most frequently searched job titles are:

Infographic showing various Osd Supervisor job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Cargo Claim Prevention Manager

Oswego, IL • On-site

AAA Cooper Transportation
Trucking • 1 - 5K employees
Learn more about AAA Cooper Transportationexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

AAA Cooper Transportation rating

6.6

Company rating: 6.6 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

Job description

The Cargo Claim Prevention Manager will be responsible for implementing and administering methods, procedures, and standards for the purposes of supporting the service center's efforts in prevention of cargo loss and damage so as to prevent potential claims and claim liability, assist in improving operational efficiencies and quality of service, and OS&D mitigation efforts in a specific geographical region.
AAA Cooper Transportation, founded in 1955, is a privately held asset based multi-regional trucking company providing less-than-truckload, truck load, dedicated contract carriage, brokerage and international services. With directly operated facilities in the Southeast, Southwest, Midwest and Puerto Rico and partners carriers with coverage into Canada, Mexico and across the globe, AAA Cooper Transportation can service nearly all transportation needs.
Essential Job Duties and Responsibilities:
Support all claim prevention activities throughout the assigned geographical region/territory including, but not limited to:
o Support and assist service center OS&D and operations personnel in handling all high value shortages and damages
o Support and assist all levels of service center personnel to ensure compliance with all OS&D, claims, and claims prevention policies and procedures
o Guide, train, teach and support all levels of Service Center personnel on proper loading and freight handling techniques
o Guide, train, teach and support all levels of Service Center personnel on bill control functions and procedures designed to reduce exposure to lost freight claims, improve service, improve customer tracking/tracing abilities that ultimately impact service center operational efficiency and productivity
o Manage and assist the service centers in the timely disposition of over, astray, refused, and salvage freight
o Assist service center management in identifying and correcting deficiencies in Dock, P&D, and administrative operations that may be contributing to OSD and delays in processing OSD
o Identify trends in OSD Activities to help service centers improve efficiency and reduce costs
Interacts with shippers and consignees in corrective action to reduce, minimize and/or eliminate claims
Work with Executive Management, Director Sales & Operations, Service Center Managers, Sales Territory Managers, and the Claims Prevention General Manager to identify root causes of OS&D and assist with suggestions and plans to eliminate nonconformance.
Work with the Claims Manager in investigating, minimizing, and resolving high value, technical, and complicated claims
Perform other duties as assigned by the Department General Manager
Pay Range: 80000.00-80000.00 per_year, General Benefits:
As a full-time AAA Cooper Transportation employee, you will enjoy benefits such as:
  • Health, Dental and Vision Insurance
  • Compay Health Savings Account contributions
  • 401k with company match
  • Company paid life insurance
  • Long Term Disability
  • Dependent Life Insurance
  • Accidental Death & Dismemberment Insurance
  • Wellness programs
  • Paid Holidays
  • Paid vacation
  • Weekly direct payroll deposits
  • Tuition Reimbursement Program
  • Employee Assistance Program

Job Requirements
Associate's degree or higher college completion, preferably in Transportation, Logistics or related area of study
Operations management/supervisory experience.
Preferably experience in OS&D and/or claims prevention in the transportation industry.
Proficient with Microsoft Office software and OS&D computer related programs
Familiarity with basic cargo claims liability
Strong verbal, interpersonal and supervisory skills
Strong written and verbal communication skills
Extensive travel required as needed and/or directed
Category: Service Center Leadership

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