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Osa Jobs in Michigan (NOW HIRING)

$21.50 - $23.50/hr

The benefits of joining the OSA team include the following: * Access to open shifts at Otterbein's independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home ...

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Osa information

What are the primary responsibilities and typical day-to-day tasks for an OSA?

As an OSA, your day-to-day responsibilities may include monitoring operational workflows, generating and analyzing performance reports, supporting process improvements, and providing technical or administrative assistance to other departments. You might regularly troubleshoot issues, coordinate with IT and business teams, and help ensure that projects stay on track by maintaining accurate data and documentation. The work environment is often fast-paced and requires adaptability, as priorities may shift based on organizational needs. OSAs play a vital role in ensuring operational efficiency and often serve as a key liaison between management and frontline staff.

What are the key skills and qualifications needed to thrive in the OSA position, and why are they important?

To excel as an OSA (Operations Support Analyst), you generally need strong analytical skills, attention to detail, and a background in business, information systems, or a related field. Familiarity with data analysis tools, CRM software, and reporting platforms, along with certifications such as ITIL or Six Sigma, is often required. Excellent communication, problem-solving abilities, and the capacity to work well with cross-functional teams are important soft skills. These competencies help ensure efficient operations, accurate reporting, and effective collaboration within an organization.

What is an OSA?

An OSA (Operations Support Associate) job typically involves assisting with administrative and operational tasks within a company. Responsibilities may include data entry, scheduling, customer support, and process coordination to ensure smooth business operations. OSAs work across various industries, providing essential support to teams and helping with workflow efficiency. Strong organizational skills, attention to detail, and multitasking abilities are often required for this role.

What are popular job titles related to Osa jobs in Michigan? For Osa jobs in Michigan, the most frequently searched job titles are:
Infographic showing various Osa job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 89% Full Time, 6% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

ASSOCIATE DIRECTOR, STUDENT AFFAIRS / COLLEGE OF MEDICINE

Central Michigan University

Mount Pleasant, MI • On-site

$57K - $67K/yr

Full-time

Re-posted 13 days ago


Central Michigan University rating

7.1

Company rating: 7.1 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

409th of 618 rated colleges and universities


Job description

Position Information
Position Information
Posting Number
S-3905
Position Number
73890
Type of Recruitment
External
Position Title
ASSOCIATE DIRECTOR, STUDENT AFFAIRS / COLLEGE OF MEDICINE
Position Summary
The associate director of student affairs is responsible for assisting in the overall administration and management of the Office of Student Affairs (OSA) within the Covenant Healthcare College of Medicine at Central Michigan University. The associate director also has responsibility for the coordination and operation of the daily activities and events for the OSA. This position serves as the primary day-to-day contact for all medical students requiring assistance, information, and support from the OSA, ensuring a welcoming and inclusive environment for all. This position is also responsible for understanding student affairs issues from a broad perspective, actively participating in the development of new programs, identifying challenges and opportunities, and proactively developing and implementing strategic solutions. The associate director creates long- and short-term action plans that advance the college's priorities around OSA-specific programs, coordinates the annual OSA calendar for projects and events, sets the weekly office workflow, assigns tasks, and monitors progress on office projects and responsibilities to ensure OSA goals are being met. In addition, this position is responsible for all duties associated with student engagement and wellbeing, integrated throughout all four years. The associate director has a high degree of autonomy and represents the associate dean of student affairs in their absence.
Required Qualifications
Bachelor's degree, preferably in education, psychology, or a related field.
Three years of experience in student affairs or in a field related to higher education.
Demonstrated experience with strategic planning and initiatives.
Effective communication skills across varied platforms and audiences.
Strong interpersonal skills with an emphasis on student-centered services.
Ability to resolve concerns and manage conflict with a high degree of satisfaction.
Demonstrated ability to develop and implement programs and coordinate events.
Excellent organizational skills with the ability to set priorities and orient between tasks with ease.
Demonstrated high professional and ethical standards, and the ability to handle confidential or sensitive information.
Ability to act independently to effectively address and triage emergent and more immediate student concerns.
Demonstrated ability to build positive working relations with individuals at all levels within an academic institution and commitment to a team-oriented culture.
Ability to travel to CMED regional and distributed campuses and sites, which can include some evenings and weekends.
Ability to be accessible in the evenings, on occasional weekends, and during university closures.
Preferred Qualifications
Master's degree preferably in education, psychology, or a related field.
Five years of student affairs or related higher education experience.
Demonstrated experience interpreting institutional, state, and federal policies and regulations.
Demonstrated experience with medical school student affairs.
Demonstrated experience with student engagement and wellness program planning and execution.
Advanced understanding of best practices and professional mandates relating to student affairs administration.
Familiarity with medical program curricula and the demands of medical education on student performance.
Duties & Responsibilities
Provides high-level support to the associate dean of student affairs and represents the associate dean in their absence.
Serves as the primary day-to-day contact for all M1/M2 students requiring assistance, information, and support from the office.
Creates, maintains, and disseminates the annual calendar of projects and events. This includes setting the weekly office workflow, assigning tasks, along with monitoring progress and weekly email communication.
Serves as the project manager for the following significant student events: M1 Orientation, White Coat Ceremony, and Graduation.
Develops, manages, and coordinates student engagement programming specifically pertaining to Student Interest Groups (SIGs), Medial Student Councils (MSCs), Student Senate, and student-led committees. This includes serving as the advisor for these groups and providing leadership training.
Oversees student elections and maintains a current list of active participants in student leadership.
Responsible for all student programming needs in areas of engagement, belonging, and wellness for all four years including budgets, outcomes assessments, advertising, scheduling, volunteer opportunities and reporting.
Implements plans for monitoring the effectiveness of activities and relation to OSA goals and objectives.
Responsible for the maintenance, creation, and oversite of all print and online materials for the OSA. This includes but is not limited to the CMED Student Handbook, Student Leadership Handbook/Manuals (SIGS, MSCS, Senate, and committees), brochures, handouts, slides, social media, website, flyers, and weekly communications.
Acts as Liaison between the OSA, main campus entities, community groups, and other clinical sites.
Works independently or with a team to triage and effectively resolve student concerns/issues. This work encompasses activities across the distributed campuses which in addition to Mt. Pleasant includes Saginaw, Detroit, and Midland.
Responsible for policy creation, review, and dissemination as it pertains to student engagement and wellness for M1/M2 medical students.
Responsible for the development and management of budgets for special projects, student engagement, and wellness activities for medical students.
Assists with the creation and review of the OSA budget.
Develops objectives/content and delivers educational lectures for all CMED students during student orientations, bridge week sessions, workshops, and engagement, belonging, and wellness programming.
Provides resources and references for students to other sources of information and assistance on campus and in the local communities.
Establishes and maintains efficient data collection systems and implements new technologies to generate required reports.
Assists in the daily oversite of front office staff, including training, scheduling, professional development, and triaging concerns.
Manages student pre-matriculation requirements, compliance requirements (HIPPA, Immunizations, mandatory trainings), and the development and dissemination of resources for M1/M2 students.
Visits the distributed campuses for student engagement and wellness activities.
Performs other duties as assigned.
Supervision Exercised
None.
Message to Applicants
Central Michigan University is dedicated to fostering an environment that is reflective of the communities we serve. We are especially interested in highly qualified candidates who will advance and promote CMU's mission, vision, and leadership standards.
You must submit an on-line application in order to be considered as an applicant for this position.
Cover letters may be addressed to the Hiring Committee.
Employee Group
Professional & Administrative -Salary
Staff Pay Level
Pay Range
$57,000 - $67,000 per year
Division
Academic Affairs
Department
College of Medicine
Position Status
Regular
Position End Date
Employment Status
Full-Time
FTE
1.0
Position Type
12 month
Weekly Work Schedule
Mon-Fri, 8:00 a.m. - 5:00 p.m. / weekends and evenings as needed
Location
Mount Pleasant, MI
About the Department
About CMU
Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.
We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master's, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence.
CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more.
Central is home to 17 men's and women's Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17.
CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It's part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state's largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant.
Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions - Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more - are within easy reach of the city's central location in Michigan's Lower Peninsula.
CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.
CMU Leadership Standards
Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.
We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams.
Please review the Leadership Standards before applying for this position.
EEO Statement
CMU is an Equal Opportunity Employer and institution. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex-based stereotypes, sexual orientation, transgender status, veteran status, or weight.
If you wish to see "Know Your Rights " posters, please click here.
CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter.
Inquiries about the application of Title IX can be made to CMU's Title IX Coordinator, the US Department of Education's Assistant Secretary, or both.
CMU's Title IX Coordinator can be reached at:
Phone: 989-774-3253
Office: 103 E. Preston St.
Bovee University Center, suite 306
Mount Pleasant, MI 48858
Email: titleix@cmich.edu
Posting Ends
Open Until Filled
Yes

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