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Orthodontic Receptionist Jobs (NOW HIRING)

JRA Staffing

Receptionist - Hinsdale, IL

Hinsdale, IL

$15.75 - $20.75/hr

At CHT Orthodontics, we're excited to welcome a full-time Receptionist to our growing team! Our practice is committed to delivering exceptional orthodontic care, and this role plays a key part in ...

Journey Orthodontics

Receptionist

Sioux Falls, SD

$15.75 - $20.75/hr

Journey Orthodontics is seeking a friendly, energetic, and professional Full-Time Receptionist to join our team. As the first person our patients and families interact with, you will play an ...

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Orthodontic Receptionist information

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How much do orthodontic receptionist jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for orthodontic receptionist in the United States is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What does an orthodontic receptionist do?

An orthodontic receptionist is responsible for managing the front desk at an orthodontic practice. Their duties typically include greeting patients, scheduling and confirming appointments, answering phone calls, handling patient records, processing payments, and coordinating communication between patients and the orthodontic staff. They play a key role in ensuring the office runs smoothly and that patients have a positive experience from the moment they arrive.

What does an orthodontic receptionist do?

As an orthodontic receptionist, your job is to provide various administrative services for a dental facility that offers or specializes in orthodontics. In this role, you may help manage the office, collect information from a patient, schedule appointments, and help people learn what to expect from the dental practice. Orthodontic offices work with patients of all ages, but they often see a lot of children. This makes the ability to collect information from and manage the behavior of children important in this position. Receptionists have a customer-facing role and frequently juggle various time-sensitive responsibilities, so flexibility, planning, and time-management skills are especially crucial.

What are the key skills and qualifications needed to thrive as an orthodontic receptionist, and why are they important?

To thrive as an Orthodontic Receptionist, you need strong organizational skills, attention to detail, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with dental practice management software, appointment scheduling systems, and insurance processing is typically required. Exceptional interpersonal skills, professionalism, and the ability to multitask help set you apart in this customer-facing role. These skills ensure efficient office operations, positive patient experiences, and accurate coordination between staff and clients.

What are some common challenges faced by orthodontic receptionists, and how can they be addressed?

Orthodontic receptionists often manage a high volume of phone calls and patient check-ins, which requires strong multitasking and organizational skills. They may also encounter scheduling conflicts or last-minute appointment changes, making it essential to stay calm and flexible under pressure. Building positive relationships with patients and effective communication with the clinical team can help resolve issues quickly and ensure smooth office operations. Utilizing scheduling software and developing clear protocols for handling conflicts can further ease these common challenges.

What is the difference between Orthodontic Receptionist vs Dental Receptionist?

AspectOrthodontic ReceptionistDental Receptionist
CredentialsMay require specific orthodontic office experience, but generally no specialized certificationTypically requires dental office experience; certifications like CDA may be preferred
Work EnvironmentOrthodontic clinics specializing in braces and alignersGeneral dental offices offering various dental services
Employer & Industry UsagePrimarily in orthodontic practicesWidely used across general dental practices
Search & Comparison IntentOften compared for specialized dental front-office rolesMore general role, broader search scope

While both roles involve managing patient scheduling, insurance, and administrative tasks, an Orthodontic Receptionist specializes in orthodontic practices, focusing on braces and aligners, whereas a Dental Receptionist works across general dental offices with a broader range of dental services.

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Orthodontic Receptionist jobs near you
Infographic showing various Orthodontic Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $38,966 per year, or $18.7 per hour.

Receptionist - Hinsdale, IL

JRA Staffing

Hinsdale, IL

$15.75 - $20.75/hr

Full-time

Medical, Retirement, PTO

Re-posted 13 days ago

Job description

At CHT Orthodontics, we're excited to welcome a full-time Receptionist to our growing team! Our practice is committed to delivering exceptional orthodontic care, and this role plays a key part in creating a seamless, positive experience for every patient, from their first call to treatment acceptance.

The ideal candidate is friendly, organized, and confident in patient communication, scheduling, and working closely with the treatment coordinator. This position works closely with the clinical and administrative teams to ensure patients feel informed, supported, and excited about their care. If you thrive in a fast-paced, team-oriented environment, enjoy building strong relationships with patients, and are looking for a practice that values collaboration, growth, and professional development, we'd love to hear from you!

Benefits for the Receptionist:

  • Health insurance

  • 401(k) profit sharing plan

  • Paid time off

  • Paid holidays

  • 1 hour lunch period

  • Training on-site

Schedule for the Receptionist:

  • Monday: 8:45AM - 6:00PM

  • Tuesday: 7:45AM - 5:00PM

  • Wednesday: OFF

  • Thursday: 7:15AM - 4:30PM

  • Friday: 10:00AM- 4:00PM

Responsibilities and Requirements of the Receptionist:

  • Strong customer service, scheduling, and communication skills required

  • Professional, friendly, and team-oriented demeanor

  • Previous orthodontic experience is preferred but not required

  • Familiarity with Dolphin and Weave software is a plus

  • This role will serve as an admin floater and will be cross-trained throughout the department

  • Answer incoming calls for both existing and new patients

  • Serve as the first point of contact for patient inquiries and intake

  • Schedule consultations and coordinate appointment availability

  • Work closely with Treatment Coordinators to verify insurance and document patient notes accurately

  • Request, scan, and upload X-rays and patient records into the system

  • Send patient paperwork and follow up on online consultation requests

  • Communicate cancellations and scheduling changes while helping maintain an efficient schedule