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Orthodontic Receptionist Jobs in Michigan (NOW HIRING)

Front Desk

Hillsdale, MI ยท On-site

$13.50 - $17.50/hr

Front Desk Receptionists are the first point of contact with our patients and should always be ... MetLife plans offering preventative, basic, major, and orthodontic coverage options. * Vision ...

Front Desk

Taylor, MI ยท On-site

$14 - $17.75/hr

Front Desk Receptionists are the first point of contact with our patients and should always be ... MetLife plans offering preventative, basic, major, and orthodontic coverage options. * Vision ...

Front Desk

Holland, MI ยท On-site

$14 - $18/hr

Front Desk Receptionists are the first point of contact with our patients and should always be ... MetLife plans offering preventative, basic, major, and orthodontic coverage options. * Vision ...

Front Desk

Hillsdale, MI ยท On-site

$13.50 - $17.50/hr

Front Desk Receptionists are the first point of contact with our patients and should always be ... MetLife plans offering preventative, basic, major, and orthodontic coverage options. * Vision ...

Front Desk

Hillsdale, MI ยท On-site

$13.50 - $17.50/hr

Front Desk Receptionists are the first point of contact with our patients and should always be ... MetLife plans offering preventative, basic, major, and orthodontic coverage options. * Vision ...

Front Desk

Taylor, MI ยท On-site

$14 - $17.75/hr

Front Desk Receptionists are the first point of contact with our patients and should always be ... MetLife plans offering preventative, basic, major, and orthodontic coverage options. * Vision ...

Front Desk

Taylor, MI ยท On-site

$14 - $17.75/hr

Front Desk Receptionists are the first point of contact with our patients and should always be ... MetLife plans offering preventative, basic, major, and orthodontic coverage options. * Vision ...

$37.50 - $49.50/hr

... orthodontic and general dentistry needs. ยท Evaluates overall oral health and examine oral cavity ... office manager, receptionist, and other hygienists; provides mentoring and training to dental ...

Orthodontic Receptionist information

See Michigan salary details

$10

$16

$21

How much do orthodontic receptionist jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for orthodontic receptionist in Michigan is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.22 per hour, depending on experience, location, and employer.

What does an orthodontic receptionist do?

An orthodontic receptionist is responsible for managing the front desk at an orthodontic practice. Their duties typically include greeting patients, scheduling and confirming appointments, answering phone calls, handling patient records, processing payments, and coordinating communication between patients and the orthodontic staff. They play a key role in ensuring the office runs smoothly and that patients have a positive experience from the moment they arrive.

What does an orthodontic receptionist do?

As an orthodontic receptionist, your job is to provide various administrative services for a dental facility that offers or specializes in orthodontics. In this role, you may help manage the office, collect information from a patient, schedule appointments, and help people learn what to expect from the dental practice. Orthodontic offices work with patients of all ages, but they often see a lot of children. This makes the ability to collect information from and manage the behavior of children important in this position. Receptionists have a customer-facing role and frequently juggle various time-sensitive responsibilities, so flexibility, planning, and time-management skills are especially crucial.

What are the key skills and qualifications needed to thrive as an orthodontic receptionist, and why are they important?

To thrive as an Orthodontic Receptionist, you need strong organizational skills, attention to detail, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with dental practice management software, appointment scheduling systems, and insurance processing is typically required. Exceptional interpersonal skills, professionalism, and the ability to multitask help set you apart in this customer-facing role. These skills ensure efficient office operations, positive patient experiences, and accurate coordination between staff and clients.

What are some common challenges faced by orthodontic receptionists, and how can they be addressed?

Orthodontic receptionists often manage a high volume of phone calls and patient check-ins, which requires strong multitasking and organizational skills. They may also encounter scheduling conflicts or last-minute appointment changes, making it essential to stay calm and flexible under pressure. Building positive relationships with patients and effective communication with the clinical team can help resolve issues quickly and ensure smooth office operations. Utilizing scheduling software and developing clear protocols for handling conflicts can further ease these common challenges.

What is the difference between Orthodontic Receptionist vs Dental Receptionist?

AspectOrthodontic ReceptionistDental Receptionist
CredentialsMay require specific orthodontic office experience, but generally no specialized certificationTypically requires dental office experience; certifications like CDA may be preferred
Work EnvironmentOrthodontic clinics specializing in braces and alignersGeneral dental offices offering various dental services
Employer & Industry UsagePrimarily in orthodontic practicesWidely used across general dental practices
Search & Comparison IntentOften compared for specialized dental front-office rolesMore general role, broader search scope

While both roles involve managing patient scheduling, insurance, and administrative tasks, an Orthodontic Receptionist specializes in orthodontic practices, focusing on braces and aligners, whereas a Dental Receptionist works across general dental offices with a broader range of dental services.

What are popular job titles related to Orthodontic Receptionist jobs in Michigan?

For Orthodontic Receptionist jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Orthodontic Receptionist jobs in Michigan look for?

The top searched job categories for Orthodontic Receptionist jobs in Michigan are:

Infographic showing various Orthodontic Receptionist job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $33,962 per year, or $16.3 per hour.

Scheduling Coordinator - Front Desk

Miller Orthodontics

Grand Rapids, MI

$15.50 - $20.25/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 10 days ago


Key responsibilities

  • Greet patients warmly and provide an exceptional front desk experience

  • Schedule, coordinate, and verify patient appointments with accuracy and attention to detail

  • Answer phones professionally, assist patients with questions and scheduling needs, and communicate scheduling updates


Job description

Be the First Smile Our Patients See!
 
Do you enjoy helping people, staying organized, and creating a welcoming experience? We're looking for a friendly, dependable, and customer-focused Front Desk Scheduling coordinator to join our growing ortho team. In this role, you'll be helping patients feel comfortable while ensuring appointments and schedules run smoothly in our practice.
 
If you thrive in a fast-paced environment, enjoy interacting with people, and take pride in delivering outstanding customer service, we'd love to meet you!
 
What You'll Do
 
As one of the welcoming faces at Miller Orthodontics, you will:
Greet patients warmly and provide an exceptional front desk experience
Answer phones professionally and assist patients with questions and scheduling needs
Schedule and coordinate patient appointments with accuracy and attention to detail
Verify appointment information and obtain necessary authorizations
Prepare and send required medical records and physician orders for scheduled appointments
Help manage patient flow to keep the office running efficiently
Maintain accurate scheduling records and communicate scheduling updates with providers and team members
Keep the reception area organized, welcoming, and professional
Collaborate with physicians and teammates to resolve scheduling questions and ensure excellent patient care follow-thru
Participate in ongoing training and professional development
 
Why You'll Love Working With Us
 
We believe our team members deserve great benefits and opportunities to grow. In addition to competitive hourly pay, we offer:
 
Monthly bonus opportunities
Medical, Dental, and Vision insurance
401(k) with company match
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Employee Assistance Program (EAP)
Additional voluntary benefits
Benefits begin on your first day of employment for eligible team members
 
Successful candidates will have:
 
Outstanding customer service and interpersonal skills
A warm, friendly, and compassionate personality
Strong communication skills, both written and verbal
Excellent organizational and multitasking abilities
High attention to detail and accuracy
Dependability and a strong work ethic
Professional appearance and demeanor
Comfortable using Microsoft Office and web-based applications
Excellent telephone etiquette and confidence speaking with patients
Ability to remain calm and efficient in a busy office environment
 
Qualifications
High school diploma or equivalent required
1–3 years of experience in a receptionist, front desk, customer service, medical office, or administrative support role preferred
Orthodontic experience appreciated but not required
 
Why You'll Be Successful
 
This position is perfect for someone who has experience as a receptionist, retail customer service representative, or office coordinator and enjoys building positive relationships with people every day.
 
Join a team that values compassion, teamwork, professionalism, and exceptional service. We look forward to welcoming someone who will help create a positive experience for every patient who walks through our doors.