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Order Processing Manager Jobs in Boston, MA (NOW HIRING)

Responsibilities include processing and managing customer orders and returns (RMA's). Providing delivery dates, issuing credit requests, and creating new customer ship to accounts. Communicating with ...

Responsibilities include processing and managing customer orders and returns (RMA's). Providing delivery dates, issuing credit requests, and creating new customer ship to accounts. Communicating with ...

Oversee end-to-end e-commerce fulfillment: receiving, storage, inventory control, and order processing * Manage daily pick, pack, and ship activity to guarantee accuracy, on-time delivery, and ...

Oversee end-to-end e-commerce fulfillment: receiving, storage, inventory control, and order processing * Manage daily pick, pack, and ship activity to guarantee accuracy, on-time delivery, and ...

Store Manager

Dedham, MA ยท On-site

$22.50/hr

Manage all aspects of store operations, including sales performance, inventory control, order processing, and HR functions * Coach, develop, and lead your team to achieve sales goals and operational ...

Process all internal and external orders in a timely manner * Prepares TransMedics products for ... Manages orders closely and is prepared to report on order status at all times * Performs inventory ...

Order Fulfillment Coordinator

Andover, MA ยท On-site

$23.94 - $29.90/hr

Process all internal and external orders in a timely manner * Prepares TransMedics products for ... Manages orders closely and is prepared to report on order status at all times * Performs inventory ...

Showing results 21-40

Order Processing Manager information

See Boston, MA salary details

$31.1K

$76.2K

$157.4K

How much do order processing manager jobs pay per year?

As of Jul 24, 2026, the average yearly pay for order processing manager in Boston, MA is $76,157.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,600.00 and $82,800.00 per year, depending on experience, location, and employer.

What is an Order Processing Manager job?

An Order Processing Manager oversees the entire order fulfillment process, ensuring that customer orders are processed accurately and efficiently. They manage a team responsible for coordinating inventory, shipping, and invoicing while optimizing workflows to meet business objectives. Their role involves collaborating with sales, logistics, and customer service teams to prevent delays and resolve order-related issues. Strong organizational and analytical skills are essential to streamline operations and improve order accuracy.

What are the key skills and qualifications needed to thrive in the Order Processing Manager position, and why are they important?

Order Processing Managers need strong organizational skills, attention to detail, and experience with order management or supply chain processes, usually backed by a degree in business or a related field. Familiarity with ERP systems, inventory management software, and order tracking tools is often required, along with knowledge of relevant industry standards. Excellent communication, problem-solving abilities, and team leadership are key soft skills that help one excel in this position. These skills are critical for ensuring accurate order fulfillment, reducing errors, and maintaining efficient workflow within the organization.

What are the typical challenges faced by an Order Processing Manager?

Order Processing Managers often face challenges such as coordinating communication between sales, warehouse, and logistics teams to ensure timely and accurate order fulfillment. Managing unexpected delays, handling inventory discrepancies, and adapting to fluctuations in order volume are common aspects of this role. Success requires proactive problem-solving and the ability to prioritize tasks in a dynamic environment. Being prepared for these challenges helps you build a reliable order management process and maintain high levels of customer satisfaction.

What are the most commonly searched types of Order Processing jobs in Boston, MA? The most popular types of Order Processing jobs in Boston, MA are:
What are popular job titles related to Order Processing Manager jobs in Boston, MA? For Order Processing Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Order Processing Manager jobs in Boston, MA look for? The top searched job categories for Order Processing Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Order Processing Manager jobs? Cities near Boston, MA with the most Order Processing Manager job openings:
Infographic showing various Order Processing Manager job openings in Boston, MA as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $76,157 per year, or $36.6 per hour.
Order Management Specialist

Order Management Specialist

Nova Biomedical

Billerica, MA โ€ข On-site

$26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


Job description

Nova Biomedical: One Global Brand. One Vision. Together under one name.
Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biomedical, marking a major milestone in our journey to deliver greater value to our customers. By combining our strengths, we're accelerating innovation, supporting critical workflows, and delivering world-class service across the biopharmaceutical and clinical markets.
Job Summary:
Responsibilities include processing and managing customer orders and returns (RMA's). Providing delivery dates, issuing credit requests, and creating new customer ship to accounts. Communicating with customers via various channels including phone and email.
Responsibilities:
  • Communicate with customers via phone, email and other channels
  • Customer centric mindset. Ability to see situations from the customer's point of view.
  • Manage and process Customer orders, from beginning to end in SAP, EDI, and Esker and take ownership.
  • Communicate backlog information to customers on an as needed basis.
  • Meet individual goals/KPI's and contribute to team goals/KPI's
  • Provide customers with product, pricing, and availability information
  • Process credit cards
  • Satisfy customer requests for price quotations
  • Create new customer shipping accounts in SAP
  • Manage customer issues through resolution
  • Collaborate with warehouse team to expedite orders, minimize backorders, and provide order status to customers
  • Communicate with appropriate finance team members to resolve billing issues
  • Consult with other members of the Global Services team for assistance with part numbers, technical issues, and returns

Experience Requirements:
  • Excellent communication skills
  • Fluency in English
  • Computer literacy
  • Knowledge of Microsoft product suite
  • Previous SAP or Esker experience a plus

Physical Requirements and Working Conditions:
  • Ability to work at a computer for extended periods.
  • Ability to lift and carry up to [25-50] pounds as required
  • Ability to communicate effectively via phone, video, and written communication.
  • Ability to occasionally move about the office to access meetings or resources.

Why Work for Nova Biomedical
  • Flexible Medical, Dental, & Vision Coverage
  • Competitive 401k company match
  • Bonus Program, Generous PTO and paid holidays
  • Generous Tuition reimbursement
  • Hybrid and flexible work arrangements
  • Professional development, engagement and events
  • Company marketplace for lunch and snacks in our Norwood, MA, Billerica, MA and Westbrook, ME offices
  • Company subsidized cafeteria in our Waltham, MA office

Work Location: Lexington Road, Billerica location. Hours are 8:30 to 5 Monday through Friday.
Targeted Salary Range: $26
Nova Biomedical believes in transparency and integrity throughout all we do, including compensation. The provided salary range for this role represents the expected base salary or hourly rate for this opening. Actual compensation will be commensurate with the candidate's experience and may vary based on individual factors such as location, skills, and education.
About the Company
At Nova Biomedical, we're not just building instruments, we're powering breakthroughs that improve lives. Our smart, science-driven solutions are trusted in over 100 countries to speed drug development and enhance patient care.
Our integration brings together more than 70 years of scientific excellence with Nova's cutting-edge innovation, forming a powerhouse of precision, purpose, and possibility. With FDA-registered, ISO-certified manufacturing, more than 125 FDA approvals, and industry-trusted diagnostics, we're setting new standards in quality and reliability. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences.
With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, we're building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity.
Working at Nova Biomedical means joining a mission-driven organization where your contributions matter. Whether you're in engineering, science, manufacturing, or support, you'll be part of a team that values innovation, invests in your growth, and is committed to making a real-world impact on global health.
Explore what's next with us at novabiomedical.com
EEO Statement:
Nova Biomedical takes pride in being an equal opportunity employer committed to hiring a diverse and inclusive workforce. As a part of our commitment to a diverse and inclusive workforce, Nova Biomedical will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.
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