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Order Processing Manager Jobs in Everett, MA (NOW HIRING)

They locate, prepare, and package merchandise, ensuring the accuracy of orders prior to pick up. They make appropriate product substitutions and consult with the customer as needed to ensure ...

Order Management Manager

Boston, MA

$21.25 - $28.25/hr

You will independently manage complex process of bookings workflows while partnering cross ... Director, Order Management Direct Reports: N/A, Individual Contributor * Independently manage end ...

Order Coordinator

North Andover, MA ยท On-site

$52K - $58K/yr

Assign account management by reviewing and verifying all customer account information and ... Process and/or dispute chargebacks and credits. * Process customer returns for defectives.

Order Management Manager

Boston, MA ยท On-site

$104K - $167K/yr

You will independently manage complex process of bookings workflows while partnering cross ... Director, Order Management Direct Reports: N/A, Individual Contributor * Independently manage end ...

Order Processing: Review and verify incoming orders for accuracy, pricing, and inventory ... Maintain accurate records in our ERP/OMS (Order Management System) and generate daily fulfillment ...

Responsibilities include processing and managing customer orders and returns (RMAs). Providing delivery dates, issuing credit requests, and creating new customer ship to accounts. Communicating with ...

Responsibilities include processing and managing customer orders and returns (RMA's). Providing delivery dates, issuing credit requests, and creating new customer ship to accounts. Communicating with ...

Responsibilities include processing and managing customer orders and returns (RMA's). Providing delivery dates, issuing credit requests, and creating new customer ship to accounts. Communicating with ...

Store Manager

Dedham, MA ยท On-site

$22.50/hr

Manage all aspects of store operations, including sales performance, inventory control, order processing, and HR functions * Coach, develop, and lead your team to achieve sales goals and operational ...

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Order Processing Manager information

See Everett, MA salary details

$29.3K

$72K

$148.8K

How much do order processing manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for order processing manager in Everett, MA is $71,967.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $78,300.00 per year, depending on experience, location, and employer.

What is an Order Processing Manager job?

An Order Processing Manager oversees the entire order fulfillment process, ensuring that customer orders are processed accurately and efficiently. They manage a team responsible for coordinating inventory, shipping, and invoicing while optimizing workflows to meet business objectives. Their role involves collaborating with sales, logistics, and customer service teams to prevent delays and resolve order-related issues. Strong organizational and analytical skills are essential to streamline operations and improve order accuracy.

What are the key skills and qualifications needed to thrive in the Order Processing Manager position, and why are they important?

Order Processing Managers need strong organizational skills, attention to detail, and experience with order management or supply chain processes, usually backed by a degree in business or a related field. Familiarity with ERP systems, inventory management software, and order tracking tools is often required, along with knowledge of relevant industry standards. Excellent communication, problem-solving abilities, and team leadership are key soft skills that help one excel in this position. These skills are critical for ensuring accurate order fulfillment, reducing errors, and maintaining efficient workflow within the organization.

What are the typical challenges faced by an Order Processing Manager?

Order Processing Managers often face challenges such as coordinating communication between sales, warehouse, and logistics teams to ensure timely and accurate order fulfillment. Managing unexpected delays, handling inventory discrepancies, and adapting to fluctuations in order volume are common aspects of this role. Success requires proactive problem-solving and the ability to prioritize tasks in a dynamic environment. Being prepared for these challenges helps you build a reliable order management process and maintain high levels of customer satisfaction.

What cities near Everett, MA are hiring for Order Processing Manager jobs? Cities near Everett, MA with the most Order Processing Manager job openings:
Infographic showing various Order Processing Manager job openings in Everett, MA as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $71,967 per year, or $34.6 per hour.
E-Commerce Operations and Order Processing Specialist

E-Commerce Operations and Order Processing Specialist

Swing Design

Concord, MA โ€ข On-site

$22 - $28/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 13 days ago


Job description

eCommerce Operations and Order Processing Specialist

Location: Concord, MA (not Remote)
Department: Operations
Employment Type: Full-Time

About Swing Design

Swing Design is an eCommerce-only online retailer specializing in creative and professional-grade equipment for makers, small businesses, and creative professionals. Our product offerings include vinyl cutters, sewing and embroidery machines, DTF printers, laser cutters, 3D printers, and more.

Our office environment is fun, welcoming, and collaborative, while remaining work-focused and results-driven. We value accountability, attention to detail, and team members who are motivated to take ownership of their responsibilities.

Position Overview

We are seeking a detail-oriented and organized eCommerce Operations and Order Processing Specialist to support our growing online operations team. This role is ideal for someone who enjoys working behind the scenes to keep orders moving efficiently, maintain accurate records, and communicate effectively with vendors and customers.

The ideal candidate is self-motivated, dependable, and comfortable managing multiple operational tasks in a fast-paced eCommerce environment.

Key Responsibilities

Dropship & Order Processing

  • Process and manage dropship orders across multiple vendors
  • Enter and update order information and tracking details accurately
  • Maintain internal tracking sheets and order records
  • Work directly with vendors to resolve shipment, inventory, and fulfillment issues
  • Process and manage invoice payments related to vendor orders and operations

Fraud Prevention & Finance Orders

  • Review flagged and potentially fraudulent orders
  • Communicate with customers to verify and clear fraud alerts
  • Process finance orders and coordinate with financing companies as needed

Inventory & SKU Management

  • Maintain accurate inventory records and inventory tracking systems
  • Manage and organize SKU information and product records
  • Assist with inventory ordering with vendos through Purchase Orders
  • Ensure product and inventory data remain accurate across systems

Shipping & Returns Processing

  • Receive and inspect returned merchandise
  • Determine product condition and classify returned items as new, used, or needing to be refurbished
  • Process returned inventory within internal systems
  • Prepare and ship refurbished merchandise to customers
  • Assist with shipping and receiving activities within the office

Systems & Operational Support

  • Support day-to-day operational workflows and process improvements
  • Maintain accurate operational records and documentation
  • Work across multiple eCommerce and operational platforms to ensure order accuracy and efficiency

Systems & Software Used

  • Shopify
  • ShipStation
  • Fishbowl
  • Google Sheets

Qualifications & Skills

  • Experience with data entry, inventory management, and order processing
  • Experience with shipping, receiving, and returns processing
  • Familiarity with SKU management and inventory tracking
  • Strong working knowledge of Google Sheets
  • Excellent attention to detail and organizational skills
  • Strong written and verbal communication skills
  • Ability to manage multiple tasks and priorities efficiently
  • Self-motivated with the ability to work independently in a fast-paced environment
  • Experience in eCommerce operations is strongly preferred
  • Familiarity with Shopify, ShipStation, or Fishbowl is a plus
  • Some familiarity and interest in the crafting DIY space is a plus!

Why Join Swing Design?

At Swing Design, youโ€™ll be part of a growing eCommerce company serving passionate creators and small businesses nationwide. We offer a supportive and energetic work environment where initiative, teamwork, and reliability are valued every day.

Company Description

Swing Design is an eCommerce-only online retailer specializing in creative and professional-grade equipment for makers, small businesses, and creative professionals. Our product offerings include vinyl cutters, sewing and embroidery machines, DTF printers, laser cutters, 3D printers, and more.