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Order Processing Manager Jobs in Boston, MA (NOW HIRING)

Walmart

Online Order Filling Team Supervisor

Walpole, MA · On-site

$21 - $34/hr

They locate, prepare, and package merchandise, ensuring the accuracy of orders prior to pick up. They make appropriate product substitutions and consult with the customer as needed to ensure ...

Schylling

Order Coordinator

North Andover, MA · On-site

$52K - $58K/yr

Assign account management by reviewing and verifying all customer account information and ... Process and/or dispute chargebacks and credits. * Process customer returns for defectives.

Sato Inc

Order Fulfillment Coordinator

Norwell, MA · On-site

$20/hr

Order Processing: Review and verify incoming orders for accuracy, pricing, and inventory ... Maintain accurate records in our ERP/OMS (Order Management System) and generate daily fulfillment ...

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All JobsOrder Processing JobsOrder Processing Manager JobsOrder Processing Manager Jobs in Boston, MA

Order Processing Manager information

See Boston, MA salary details

$31.1K

$76.2K

$157.4K

How much do order processing manager jobs pay per year?

As of Jul 24, 2026, the average yearly pay for order processing manager in Boston, MA is $76,157.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,600.00 and $82,800.00 per year, depending on experience, location, and employer.

What is an Order Processing Manager job?

An Order Processing Manager oversees the entire order fulfillment process, ensuring that customer orders are processed accurately and efficiently. They manage a team responsible for coordinating inventory, shipping, and invoicing while optimizing workflows to meet business objectives. Their role involves collaborating with sales, logistics, and customer service teams to prevent delays and resolve order-related issues. Strong organizational and analytical skills are essential to streamline operations and improve order accuracy.

What are the key skills and qualifications needed to thrive in the Order Processing Manager position, and why are they important?

Order Processing Managers need strong organizational skills, attention to detail, and experience with order management or supply chain processes, usually backed by a degree in business or a related field. Familiarity with ERP systems, inventory management software, and order tracking tools is often required, along with knowledge of relevant industry standards. Excellent communication, problem-solving abilities, and team leadership are key soft skills that help one excel in this position. These skills are critical for ensuring accurate order fulfillment, reducing errors, and maintaining efficient workflow within the organization.

What are the typical challenges faced by an Order Processing Manager?

Order Processing Managers often face challenges such as coordinating communication between sales, warehouse, and logistics teams to ensure timely and accurate order fulfillment. Managing unexpected delays, handling inventory discrepancies, and adapting to fluctuations in order volume are common aspects of this role. Success requires proactive problem-solving and the ability to prioritize tasks in a dynamic environment. Being prepared for these challenges helps you build a reliable order management process and maintain high levels of customer satisfaction.

What are the most commonly searched types of Order Processing jobs in Boston, MA? The most popular types of Order Processing jobs in Boston, MA are:
What are popular job titles related to Order Processing Manager jobs in Boston, MA? For Order Processing Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Order Processing Manager jobs in Boston, MA look for? The top searched job categories for Order Processing Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Order Processing Manager jobs? Cities near Boston, MA with the most Order Processing Manager job openings:
Order Processing Manager jobs near you
Infographic showing various Order Processing Manager job openings in Boston, MA as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $76,157 per year, or $36.6 per hour.
Order Processing Specialist

Order Processing Specialist

Central Garden & Pet

Norton, MA

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Central Garden & Pet rating

7.7

Company rating: 7.7 out of 10

Central Garden & Pet

Based on 41 frontline employees who took The Breakroom Quiz

7.4

Company rating compared to similar companies: 7.4 out of 10

Manufacturers average

Based on 72,569 frontline employees who took The Breakroom Quiz

The best things about working at Central Garden & Pet

  • 97%

    97% say they get paid breaks

    say they get paid breaks

  • 94%

    94% say it is easy to take sick days

    say it is easy to take sick days

  • 94%

    94% say they don’t worry about hours

    say they don’t worry about hours

Featured by Central Garden & Pet, based on 41 Breakroom Quiz responses from their frontline employees

Job description

Description

Green Garden Products, a subsidiary of Central Garden & Pet, the number one supplier of top-quality flower seeds and non-GMO vegetable seeds for the gardening industry, is now seeking an Inside Sales/Customer Service Representative onsite at the Norton, MA facility. This is a non-exempt, full-time position. Central Garden & Pet Company (NASDAQ: CENT) is a leading innovator, marketer and producer of quality branded products for the pet and lawn and garden supplies markets. Please see our website at www.central.com for additional company information.

Here at Green Garden Products, we love to help things grow. It's really what we are all about. Our Inside Sales and Customer Service Reps spend each day selling the largest brand names in gardening to retailers all over the country. At the same time, they are growing themselves: growing in work experience, growing in confidence, growing their career. Green Garden Products is a division of Central Garden and Pet, a company that employs close to 7,000 people nationwide. This role is an open door that leads to the rest of your career.

What you'll do:

As Order Process Specialist, you will maintain a working knowledge and clear understanding of the procedures and controls supportive of data entry, logistics, billing, and AR calls.  You will exercise a high-level of accuracy when performing assigned tasks and will provide outstanding customer service. This position pays a range of $18 to $20 per hour based on experience. 
 
Responsibilities: 
  • Review and enter incoming orders with accuracy
  • Schedule truck appointments and to ensure shipments are picked up on schedule
  • Communicate with Ohio Team on daily shipments
  • Process ASN- advance shipping notification for shipping
  • Retrieve return forms from FedEx Ground shipments
  • Issue return credits towards customer invoice
  • Process invoices
  • Create FedEx Ground Labels for shipping
  • Process Authorizations on orders
  • Pick seed packet orders in the warehouse
  • Mail Slot ID cards to customers thru USPS Mail
  • Enter data from the warehouse into Access
  • Outbound customer service calls and AR collection calls
  • Collaborate with other team members to provide support by thoroughly researching and replying to our customer account inquiries.
  • Prepare billing files to produce invoices while observing corresponding calendars and billing cycles.
  • Manage “I” Chain accounts receivable customer data in the accounting system.
  • Research and resolve customer A/R account issues.
  • Responsible for reconciling AR roll-forward and aging on a weekly basis.
  • Generate documented Standard Operating Procedures and keep all documentation current.
  • General office duties including filing, data entry, mail sorting and distribution
  • Work on special projects that maybe given throughout the shipping/return season
  • Other responsibilities as required to support department initiatives and needs.
Basic Qualifications: 
  • High school diploma or equivalent
  • Entry level computer skills
  • Basic knowledge of Excel
  • Accuracy and Speed in entering orders
  • A positive attitude and willingness to learn 
  • Strong work ethic with a defined sense of urgency
  • Punctual and dependable
  • Friendly and courteous phone etiquette
  • Experience communicating with colleagues and customers by using appropriate means of communication, applications and virtual meeting participation
  • Ability to work both independently and in a team environment with moderate management oversight

BENEFITS PACKAGE & EMPLOYEE PROGRAMS:

  • Comprehensive Medical, Dental, and Vision Insurance
  • Free Life and Disability Insurance
  • Health and Dependent Care Flexible Spending Accounts
  • 401k with 3% company match and annual employer discretionary contribution
  • Paid time off
  • Employee Assistance Program
  • Access to thousands of free online courses
  • Referral Program with cash bonus
  • Access to on-demand pay
  • Paid parental leave
Central Garden & Pet Company (NASDAQ: CENT) (NASDAQ: CENTA) understands that home is central to life and has proudly nurtured happy and healthy homes for over 40 years. With fiscal 2023 net sales of $3.3 billion, Central is on a mission to lead the future of the Pet and Garden industries. The Company’s innovative and trusted products are dedicated to helping lawns grow greener, gardens bloom bigger, pets live healthier and communities grow stronger. Central is home to a leading portfolio of more than 65 high-quality brands including Amdro®, Aqueon®, Cadet®, Farnam®, Ferry-Morse®, Four Paws®, Kaytee®, K&H®, Nylabone® and Pennington®, strong manufacturing and distribution capabilities and a passionate, entrepreneurial growth culture. Central is based in Walnut Creek, California and has 6,700 employees across North America and Europe. Visit www.central.com to learn more.
 
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Working at Central Garden & Pet

Perks for frontline workers

From Central Garden & Pet, via Breakroom

  • Safety is a top priority!

  • Paid Vacation

  • Paid Holidays

  • Paid Sick Time

  • Paid Breaks

  • Consistent shift and schedule

  • Comprehensive Health Insurance

  • 401k with Company Match

  • Referral Program with Cash Bonus

  • Education Assistance

  • Paid Parental Leave

About Central Garden & Pet, in their own words

From Central Garden & Pet

Our leading consumer and professional brands provide forward-thinking, high quality products to care for your lawn, garden, pets and community. We are committed to helping lawns grow greener, gardens bloom bigger, pets live healthier and communities grow stronger.

Company values

From Central Garden & Pet

The Central Way | We Do the Right Thing | We Strive to be the Best | We are Entrepreneurial | We Win Together | We Grow Every Day | We are Passionate

Diversity and inclusion statement

From Central Garden & Pet

Central Garden & Pet is committed to building a great place to work that embraces diversity as a key pillar of our culture. This is a journey, and we are committed to listening, learning and doing the work to move forward together.

What Central Garden & Pet employees say

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