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Order Processing Invoicing Jobs in Appleton, WI (NOW HIRING)

Billing Specialist

Oshkosh, WI · On-site

$21 - $22/hr

Ensure Customer Purchase orders match work performed * Assist customers with invoicing questions or ... You'll find that the process is thorough and that your experience is personalized. SEEK Careers ...

... repair process. This will include but not limited to; completing repair and part estimates ... The ability to close repair orders and maintain an appropriate flow of invoicing customers when ...

From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional ...

Parts specialist

Green Bay, WI · On-site

$17.50 - $23.50/hr

... parts ordering, issue resolution, invoicing, and reporting for our fleet operations. This role involves coordinating with internal and external customers to ensure seamless processing of orders ...

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Order Processing Invoicing information

See Appleton, WI salary details

$9

$17

$24

How much do order processing invoicing jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for order processing invoicing in Appleton, WI is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.71 per hour, depending on experience, location, and employer.

What is the difference between Order Processing Invoicing vs Order Clerks?

AspectOrder Processing InvoicingOrder Clerks
Primary RoleGenerate invoices, verify order details, and ensure billing accuracyAssist with order entry, tracking, and customer inquiries related to orders
CredentialsBasic computer skills, familiarity with invoicing softwareBasic office skills, knowledge of order management systems
Work EnvironmentOffice setting, close interaction with accounting and sales teamsOffice environment, customer service focus
Industry UsageCommon in retail, wholesale, and manufacturing sectorsCommon in retail, logistics, and distribution companies

Order Processing Invoicing specialists focus on generating accurate invoices and managing billing processes, while Order Clerks handle order entry and customer communication. Both roles are essential in order management but differ in their primary responsibilities and skill sets.

What are some common challenges faced in an Order Processing Invoicing role, and how can they be managed effectively?

One common challenge in Order Processing Invoicing is ensuring accuracy and timeliness when handling large volumes of orders and invoices, as errors can lead to payment delays or customer dissatisfaction. Managing competing priorities and communicating clearly with other departments, such as sales and shipping, is essential to prevent bottlenecks. Staying organized, using robust order management systems, and continuously refining workflows can help you manage these challenges effectively and maintain smooth operations.

What are the key skills and qualifications needed to thrive as an Order Processing Invoicing Specialist, and why are they important?

To thrive as an Order Processing Invoicing Specialist, you need strong attention to detail, organizational skills, and a background in business administration or accounting. Familiarity with ERP systems, invoicing software, and MS Excel is typically required, and certifications in bookkeeping or accounting can be advantageous. Excellent communication, time management, and problem-solving skills make someone stand out in this position. These skills are crucial for ensuring accurate order fulfillment, timely billing, and maintaining customer satisfaction in a fast-paced business environment.

What is order processing and invoicing?

Order processing and invoicing refer to the steps taken by a business to receive, fulfill, and track customer orders, followed by generating and sending invoices for payment. The process typically includes verifying order details, updating inventory, coordinating shipment, and ensuring accurate billing information. Efficient order processing and invoicing are crucial for maintaining customer satisfaction, timely cash flow, and accurate financial records. Professionals in this role often use specialized software to streamline these tasks and minimize errors.
Inside Sales

Full-time

Medical, Retirement, PTO

Posted 26 days ago


Job description

Crane Engineering is a family-oriented Midwest and East coast based company; with locations in Wisconsin and Minnesota. As a result of our growth, we have a need for an Inside Sales.
The Inside Sales role supporting Service provides sales, customer service, and administrative support for Crane products and services to Account Managers, vendors, and customers. This position is responsible for coordinating service projects, preparing quotations, processing orders, supporting sales growth, and ensuring excellent customer service throughout the sales and service process. The ideal candidate is detail-oriented, customer-focused, mechanically inclined, and thrives in a fast-paced environment.
What You'll Do
  • Demonstrates and promotes Crane's core values: Act with Integrity and Respect, Foster Teamwork, Focus on the Customer, Strive for Excellence and Innovation, Project Passion and Energy, and Have Fun.
  • Provides sales and customer support for Crane products, parts, equipment, and services to internal and external customers.
  • Develops and maintains product and service knowledge necessary to support assigned markets and customer needs.
  • Supports Account Managers and sales staff with obtaining business opportunities and servicing customers.
  • Communicates with customers regarding products, pricing, availability, delivery schedules, warranties, and service solutions.
  • Prepares and delivers service and repair quotations for field service and in-house repair opportunities.
  • Assists customers with alternative equipment, parts, instrumentation, and service options.
  • Coordinates assigned internal and external service projects regarding scope, scheduling, and budget.
  • Estimates labor and prepares project files including equipment manuals, inspection reports, and parts lists.
  • Accurately enters sales orders, purchase orders, acknowledgements, invoices, shipping paperwork, warranties, credits, and returns.
  • Tracks orders through the system and follows up with vendors to ensure delivery commitments are met.
  • Communicates routinely with vendors to expedite orders and obtain quotations.
  • Reviews and manages backorders, repeated part numbers, and order status updates.
  • Processes customer billing, commissions, inventory shipments, service orders, and related documentation accurately and timely.
  • Verifies accuracy of factory acknowledgements and resolves discrepancies promptly.
  • Coordinates factory-generated lead feedback and customer follow-up activities.
  • Works with accounting to resolve customer payment issues and vendor invoice discrepancies.
  • Obtains credit information and assists with setting up new customer accounts.
  • Assists in margin growth through discount negotiations, quoting strategies, and inventory decision-making.
  • Responds professionally to internal and external customer inquiries while delivering excellent customer service.
  • Provides backup phone and front-line support by directing callers to the appropriate department or contact.
  • May perform other duties as assigned.

Requirements
What We're Looking For
  • High school diploma or equivalent required; Associate's degree in a related field preferred.
  • 1-3 years of related customer service, inside sales, service coordination, or administrative experience preferred.
  • Sales experience and/or industrial service experience preferred.
  • Mechanical aptitude and ability to understand technical products and services preferred.
  • Strong customer service skills with the ability to manage difficult or time-sensitive situations professionally.
  • Excellent written and verbal communication skills.
  • Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
  • Ability to work effectively under pressure and meet deadlines.
  • Working knowledge of Microsoft Word and Excel.
  • Ability to maintain confidentiality and professionalism.
  • Understanding of invoicing, margins, and order processing preferred.
  • Ability to interact professionally over the phone and build positive customer relationships.

We Are Winning When
Our expectations are that team members demonstrate our Core Values.
  • Integrity & Respect - Work with the highest ethical standards, interact openly and directly, honor our commitments and value diversity of styles, roles and perspectives.
  • Teamwork - Actively collaborate with others to solve problems and create opportunities. Devote ourselves to the team's and others' success.
  • Customer Focus - Make customers the starting point for everything we do. Understanding what they want and expect from us will enable us to earn their loyalty.
  • Excellence & Innovation - Continuously elevate our expertise and knowledge to strengthen our competitive advantage; and always look for ways to apply breakthrough ideas.
  • Passion & Energy - Bring passion and energy to our work so that we are "energy givers", enabling us to own and pursue objectives in spite of obstacles and adversity.
  • Fun! - Enjoy what we do and have fun with each other - celebrate a job well done... "25% more fun".

Benefits and Team Member Perks
  • Ability to thrive in a culture that values growth, innovation, collaboration, and continuous improvement.
  • Receive recognition for creating a meaningful impact on the organization's success.
  • Work-life balance; generous paid time off program; ability to participate in Flexible Workplace arrangement
  • Comprehensive health insurance coverage
  • 401k with generous company match
  • Intuitive health and wellness program that rewards participation
  • Community involvement and volunteering opportunities
  • Career advancement through our Career Tracker program

Join Crane Engineering not just in your career, but in the lives of those you work with every day. Apply today and help us inspire innovation, deliver excellence, and achieve success together at: https://www.craneengineering.net/careers
Crane Engineering is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status, disability, or any other characteristic protected by law. Crane Engineering also participates in E-Verify to verify identity and employment eligibility.