Coordinates patient intake and order processing by gathering referral information, entering data into the Electronic Medical Record (EMR), and verifying insurance benefits or self-pay status at the ...
Coordinates patient intake and order processing by gathering referral information, entering data into the Electronic Medical Record (EMR), and verifying insurance benefits or self-pay status at the ...
Order Entry Clerk
$14.50 - $17.25/hr
They communicate with customers over the phone or via email, processing orders. Some of the duties ... Coordinates with manufacturing to quote and ensure realistic delivery times * Coordinates with ...
Order Entry Clerk
$14.50 - $17.25/hr
They communicate with customers over the phone or via email, processing orders. Some of the duties ... Coordinates with manufacturing to quote and ensure realistic delivery times * Coordinates with ...
Order Entry Clerk
Logan, UT · On-site
$14.50 - $17.25/hr
They communicate with customers over the phone or via email, processing orders. Some of the duties ... Coordinates with manufacturing to quote and ensure realistic delivery times * Coordinates with ...
Order Entry Clerk
Logan, UT · On-site
$14.50 - $17.25/hr
They communicate with customers over the phone or via email, processing orders. Some of the duties ... Coordinates with manufacturing to quote and ensure realistic delivery times * Coordinates with ...
Order Entry Clerk
Logan, UT · On-site
$14.50 - $17.25/hr
They communicate with customers over the phone or via email, processing orders. Some of the duties ... Coordinates with manufacturing to quote and ensure realistic delivery times * Coordinates with ...
Order Entry Clerk
Logan, UT · On-site
$14.50 - $17.25/hr
They communicate with customers over the phone or via email, processing orders. Some of the duties ... Coordinates with manufacturing to quote and ensure realistic delivery times * Coordinates with ...
Coordinates patient intake and order processing by gathering referral information, entering data into the Electronic Medical Record (EMR), and verifying insurance benefits or self-pay status at the ...
Coordinates patient intake and order processing by gathering referral information, entering data into the Electronic Medical Record (EMR), and verifying insurance benefits or self-pay status at the ...
Coordinates patient intake and order processing by gathering referral information, entering data into the Electronic Medical Record (EMR), and verifying insurance benefits or self-pay status at the ...
Coordinates patient intake and order processing by gathering referral information, entering data into the Electronic Medical Record (EMR), and verifying insurance benefits or self-pay status at the ...
Order Entry Clerk
Logan, UT · On-site
$14.50 - $17.25/hr
They communicate with customers over the phone or via email, processing orders. Some of the duties ... Coordinates with manufacturing to quote and ensure realistic delivery times * Coordinates with ...
Quick apply
Order Entry Clerk
Logan, UT · On-site
$14.50 - $17.25/hr
They communicate with customers over the phone or via email, processing orders. Some of the duties ... Coordinates with manufacturing to quote and ensure realistic delivery times * Coordinates with ...
We have an exciting opportunity for you to optimize processes and ensure satisfied customers. Join ... Warehouse Coordination * Release warehouse picks. * Coordinate daily shipping priorities. * Support ...
We have an exciting opportunity for you to optimize processes and ensure satisfied customers. Join ... Warehouse Coordination * Release warehouse picks. * Coordinate daily shipping priorities. * Support ...
We have an exciting opportunity for you to optimize processes and ensure satisfied customers. Join ... Warehouse Coordination * Release warehouse picks. * Coordinate daily shipping priorities. * Support ...
We have an exciting opportunity for you to optimize processes and ensure satisfied customers. Join ... Warehouse Coordination * Release warehouse picks. * Coordinate daily shipping priorities. * Support ...
Office Administrator
Layton, UT · On-site
$16.25 - $22.50/hr
PURPOSE The purpose of this position is to ensure the accurate and efficient processing of customer orders from initial entry through final delivery. This role supports coordination between sales ...
Office Administrator
Layton, UT · On-site
$16.25 - $22.50/hr
PURPOSE The purpose of this position is to ensure the accurate and efficient processing of customer orders from initial entry through final delivery. This role supports coordination between sales ...
Customer Service Representative II
Salt Lake City, UT · On-site
$15.50 - $21/hr
As a Level II representative, you will handle advanced problem-solving, manage end-to-end order processing, and serve as a cross-functional coordinator. You will also step into a leadership mentality ...
Customer Service Representative II
Salt Lake City, UT · On-site
$15.50 - $21/hr
As a Level II representative, you will handle advanced problem-solving, manage end-to-end order processing, and serve as a cross-functional coordinator. You will also step into a leadership mentality ...
Customer Service Representative II
Salt Lake City, UT · On-site
$15.50 - $21/hr
As a Level II representative, you will handle advanced problem-solving, manage end-to-end order processing, and serve as a cross-functional coordinator. You will also step into a leadership mentality ...
Customer Service Representative II
Salt Lake City, UT · On-site
$15.50 - $21/hr
As a Level II representative, you will handle advanced problem-solving, manage end-to-end order processing, and serve as a cross-functional coordinator. You will also step into a leadership mentality ...
Customer Service Representative II
Salt Lake City, UT · On-site
$15.50 - $21/hr
As a Level II representative, you will handle advanced problem-solving, manage end-to-end order processing, and serve as a cross-functional coordinator. You will also step into a leadership mentality ...
Customer Service Representative II
Salt Lake City, UT · On-site
$15.50 - $21/hr
As a Level II representative, you will handle advanced problem-solving, manage end-to-end order processing, and serve as a cross-functional coordinator. You will also step into a leadership mentality ...
Customer Service Representative II
Salt Lake City, UT · On-site
$15.50 - $21/hr
As a Level II representative, you will handle advanced problem-solving, manage end-to-end order processing, and serve as a cross-functional coordinator. You will also step into a leadership mentality ...
Customer Service Representative II
Salt Lake City, UT · On-site
$15.50 - $21/hr
As a Level II representative, you will handle advanced problem-solving, manage end-to-end order processing, and serve as a cross-functional coordinator. You will also step into a leadership mentality ...
Customer Service Representative II
Salt Lake City, UT · On-site
$15.50 - $21/hr
As a Level II representative, you will handle advanced problem-solving, manage end-to-end order processing, and serve as a cross-functional coordinator. You will also step into a leadership mentality ...
Customer Service Representative II
Salt Lake City, UT · On-site
$15.50 - $21/hr
As a Level II representative, you will handle advanced problem-solving, manage end-to-end order processing, and serve as a cross-functional coordinator. You will also step into a leadership mentality ...
Customer Service Representative II
Salt Lake City, UT · On-site
$15.50 - $21/hr
As a Level II representative, you will handle advanced problem-solving, manage end-to-end order processing, and serve as a cross-functional coordinator. You will also step into a leadership mentality ...
Customer Service Representative II
Salt Lake City, UT · On-site
$15.50 - $21/hr
As a Level II representative, you will handle advanced problem-solving, manage end-to-end order processing, and serve as a cross-functional coordinator. You will also step into a leadership mentality ...
Customer Service Representative II
Salt Lake City, UT · On-site
$15.50 - $21/hr
As a Level II representative, you will handle advanced problem-solving, manage end-to-end order processing, and serve as a cross-functional coordinator. You will also step into a leadership mentality ...
Customer Service Representative II
Salt Lake City, UT · On-site
$15.50 - $21/hr
As a Level II representative, you will handle advanced problem-solving, manage end-to-end order processing, and serve as a cross-functional coordinator. You will also step into a leadership mentality ...
Customer Service Representative II
Salt Lake City, UT · On-site
$15.50 - $21/hr
As a Level II representative, you will handle advanced problem-solving, manage end-to-end order processing, and serve as a cross-functional coordinator. You will also step into a leadership mentality ...
Customer Service Representative II
Salt Lake City, UT · On-site
$15.50 - $21/hr
As a Level II representative, you will handle advanced problem-solving, manage end-to-end order processing, and serve as a cross-functional coordinator. You will also step into a leadership mentality ...
Customer Service Representative II
Salt Lake City, UT · On-site
$15.50 - $21/hr
As a Level II representative, you will handle advanced problem-solving, manage end-to-end order processing, and serve as a cross-functional coordinator. You will also step into a leadership mentality ...
Customer Service Representative II
Salt Lake City, UT · On-site
$15.50 - $21/hr
As a Level II representative, you will handle advanced problem-solving, manage end-to-end order processing, and serve as a cross-functional coordinator. You will also step into a leadership mentality ...
Office Administrator
Layton, UT · On-site
$20 - $24/hr
PURPOSE The purpose of this position is to ensure the accurate and efficient processing of customer orders from initial entry through final delivery. This role supports coordination between sales ...
Office Administrator
Layton, UT · On-site
$20 - $24/hr
PURPOSE The purpose of this position is to ensure the accurate and efficient processing of customer orders from initial entry through final delivery. This role supports coordination between sales ...
Order Processing Coordinator information
See Utah salary details
$12.47 - $13.99
8% of jobs
$13.99 - $15.50
3% of jobs
$15.50 - $17.01
10% of jobs
$17.22 is the 25th percentile. Wages below this are outliers.
$17.01 - $18.52
23% of jobs
The median wage is $19.06 / hr.
$18.52 - $20.03
15% of jobs
$21.11 is the 75th percentile. Wages above this are outliers.
$20.03 - $21.55
22% of jobs
$21.55 - $23.06
14% of jobs
$23.06 - $24.57
3% of jobs
$24.57 - $26.08
1% of jobs
$26.08 - $27.59
1% of jobs
$27.59 - $29.11
0% of jobs
$12
$19
$29
How much do order processing coordinator jobs pay per hour?
What does an order processing coordinator do?
What are some common challenges faced by order processing coordinators, and how can they be effectively managed?
What are the key skills and qualifications needed to thrive as an order processing coordinator, and why are they important?
What is the difference between Order Processing Coordinator vs Customer Service Representative?
| Aspect | Order Processing Coordinator | Customer Service Representative |
|---|---|---|
| Primary Role | Manages order fulfillment, coordinates with logistics, ensures accurate processing | Handles customer inquiries, provides support, resolves issues |
| Required Skills | Attention to detail, organizational skills, knowledge of order systems | Communication skills, problem-solving, customer service experience |
| Work Environment | Office setting, logistics or supply chain departments | Call centers, retail, or service-oriented environments |
| Common Certifications | None specific, familiarity with ERP/order management systems | None specific, customer service certifications optional |
The main difference is that the Order Processing Coordinator focuses on managing and coordinating the order fulfillment process, ensuring accuracy and timely delivery. In contrast, the Customer Service Representative primarily interacts with customers to address inquiries and resolve issues. Both roles require strong communication skills, but their daily tasks and focus areas differ significantly.

Full-time
Re-posted 15 days ago
Intermountain Health rating
7.2
Based on 842 frontline employees who took The Breakroom Quiz
349th of 887 rated healthcare providers
Job description
The Home Medical Equipment Coordinator is responsible for the intake, coordination, and timely implementation of Home Medical Equipment (HME) and supply orders. Acting as a key liaison among referral sources, providers, patients, and internal service lines, this role ensures accurate documentation, verifies medical necessity, and maintains clear communication throughout the order process. The coordinator manages patient orders from start to finish, including reviewing referrals, coordinating deliveries, and providing essential patient education. They also facilitate one-on-one equipment set-ups or fittings, ensuring patients and caregivers are properly instructed on the use, care, and safety of the equipment provided. If in a Field / Delivery role the coordinator is responsible for making timely deliveries of Home Medical Equipment (HME) products and supplies to customers.
Essential Functions
- Delivers exceptional customer service by promptly and courteously responding to phone calls, emails, chats, and in-person inquiries; accurately triages and routes communications to appropriate departments or staff.
- Coordinates patient intake and order processing by gathering referral information, entering data into the Electronic Medical Record (EMR), and verifying insurance benefits or self-pay status at the time of intake.
- Manages the delivery and fulfillment of medical equipment and supplies, selecting appropriate delivery methods to meet patient and company needs, and ensuring timely coordination with delivery staff or services.
- Supports patient discharges and transitions of care by working closely with hospital liaisons and case managers to ensure timely and appropriate equipment setup for home use.
- Provides one-on-one patient support, including equipment education, fittings, and verifying that equipment selections align with physician orders and patient-specific needs.
- Processes Point of Sale (POS) transactions by entering orders, receiving payments, and coordinating delivery or patient pick-up in both clinical and retail settings.
- Collaborates across departments to ensure seamless service delivery, maintains effective internal and external relationships, and contributes to daily workflow organization and prioritization.
- Demonstrates strong problem-solving and compliance knowledge, addressing concerns promptly while maintaining a working understanding of Medicare, Medicaid, and third-party billing requirements, as well as privacy and confidentiality regulations.
Skills
- Customer Service
- Order Entry & Processing
- Communication
- Interpersonal Skills
- Patient Care
- Referral Management
- Telephone System Proficiency
- Computer Literacy
- Medical Equipment Knowledge
- Problem Solving
Required Qualifications
- Demonstrated experience in a customer service role, with a focus on professionalism, empathy, and responsiveness.
- Proven ability to work independently with strong self-motivation, accountability, and sound judgment.
- Excellent verbal, written, and interpersonal communication skills, with the ability to interact effectively with diverse individuals.
- Strong attention to detail, accuracy, and dependability in managing tasks and documentation.
- Effective organizational and time management skills, with the ability to prioritize and manage multiple responsibilities.
- Proficiency in using basic computer applications, including word processing, spreadsheets, databases, internet, email, and scheduling tools.
- Ability to understand and speak English clearly, follow verbal and written instructions, and communicate effectively with patients and team members.
- Demonstrated ability to adapt to changing priorities and work collaboratively in a team-oriented environment.
- Field/Delivery Positions: Current driver's license insured and reliable transportation, and an acceptable driving record. (will be verified)
Preferred Qualifications
- Experience working with home or durable medical equipment
- Experience Coordinating office operations and administrative tasks
- Experience providing direct or supportive patient care
Physical Requirements
- Ongoing need for employee to see and read information, labels, assess patient needs, identify HME equipment and supplies.
- Frequent interactions with both patients/customers and /or patient care providers, and employees that require employee to communicate verbally and in writing as well as hear and understand spoken information, customer/patient needs, and issues, quickly and accurately.
- Hearing/Listening, Manual Dexterity
- Interact with others requiring the employee to communicate information.
- Operate computers and other office equipment requiring the ability to move fingers and hands. See and read computer monitors and documents.
- Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment
Location:
Home Services - Salt Lake City
Work City:
South Jordan
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$19.50 - $26.48
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
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