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Order Processing Assistant Jobs in Washington, DC

EIS Group

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International Tracking Processor (Import/Export Freight Forwarder)

Hanover, MD · On-site

$50K - $65K/yr

POD/charge collection and entry in order to close files for billing. * Prep files for invoice processing. * Assist with shipment set-up, dispatch, bookings and document processing when required.

LHH US

Sales Operations Support Specialist

Herndon, VA · On-site

$32 - $35/hr

Process orders new and replacement for customers internal and external as required * Assist operations with order adjustments as needed * Work with the sales organization to ensure data accuracy in ...

New

LYON BAKERY INC

Customer Relations Supervisor

MD · On-site

$20 - $25/hr

Track team KPIs and assist with reporting and performance analysis Track Metrics and ... Process purchase orders and coordinate shipping logistics * Maintain inventory of office supplies ...

Marathon Ventures LLC

Sales Assistant

Annapolis, MD

$18.50 - $24.25/hr

Responsibilities: Assist Account Executives and Sales Planners in the advertising order process Ensure that all orders are compliant with all client requirements Data entry and updating new and ...

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Order Processing Assistant information

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$10

$21

$32

How much do order processing assistant jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for order processing assistant in Washington, DC is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Order Processing Assistant, and why are they important?

To thrive as an Order Processing Assistant, you need strong attention to detail, organizational skills, and basic data entry abilities, often supported by a high school diploma or equivalent. Familiarity with order management systems, inventory software, and Microsoft Office Suite is typically required. Effective communication, time management, and problem-solving are essential soft skills for this role. These skills ensure accurate order fulfillment, minimize errors, and contribute to efficient workflow and customer satisfaction.

What does an Order Processing Assistant do?

An Order Processing Assistant is responsible for handling and managing customer orders within a company. This role involves entering order details into systems, verifying information for accuracy, coordinating with other departments to ensure timely fulfillment, and resolving any issues related to orders. They often communicate with customers to provide updates and answer inquiries about their orders. Attention to detail and strong organizational skills are important for success in this position.

What is the difference between Order Processing Assistant vs Customer Service Representative?

AspectOrder Processing AssistantCustomer Service Representative
Primary RoleHandles order entry, processing, and trackingAddresses customer inquiries, complaints, and support
Skills & CertificationsBasic computer skills, familiarity with order management systemsCommunication skills, problem-solving, customer service training
Work EnvironmentOffice setting, warehouse, or onlineCall centers, retail stores, or online support
Industry UsageRetail, logistics, manufacturingRetail, telecommunications, service industries

While both roles involve interacting with customers and supporting business operations, the Order Processing Assistant primarily focuses on managing and processing orders, ensuring accurate and timely fulfillment. In contrast, the Customer Service Representative handles customer inquiries, resolves issues, and provides support. Both roles require strong communication skills, but their core responsibilities differ significantly.

What are some common challenges faced by Order Processing Assistants, and how can they be managed effectively?

Order Processing Assistants often encounter challenges such as managing high volumes of orders during peak seasons, handling last-minute changes or cancellations, and ensuring accurate data entry to prevent errors. Effective time management, attention to detail, and strong communication skills are essential to address these challenges. Utilizing order management software and maintaining close collaboration with sales, warehouse, and customer service teams can help streamline processes and ensure customer satisfaction.
What are the most commonly searched types of Order Processing jobs in Washington, DC? The most popular types of Order Processing jobs in Washington, DC are:
Order Processing Assistant jobs near you
Infographic showing various Order Processing Assistant job openings in Washington, DC as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,632 per year, or $21.5 per hour.

Processing Room Supervisor - Night Shift

J J McDonnell & Co

Elkridge, MD • On-site

$65K/yr

Full-time, Other

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago

Job description

TITLE: Processing Room Supervisor
DEPARTMENT: Processing
REPORTS TO: Processing Room Manager
NIGHT SHIFT: 9:00 P.M. - 6:00 A.M.
DAYS: Monday - Saturday (Off Day: 1 day off mid week based on operational needs)
SALARY: $65K - Starting Salary Based on Experience
POSITION SUMMARY:
The Processing Room Supervisor is responsible for effectively and efficiently carrying out all the tasks and duties of the Processing Room as well as assisting the Processing Room Manager with their responsibilities when they are out. More importantly they are responsible for ensuring that all orders are prepared/processed according to company and customer specifications effectively and efficiently; training new Processing personnel in their daily functions and procedures; assist when and where necessary throughout the processing room to ensure products get to staging in an efficient and timely manner; ensure that other Processing personnel receive any special or additional information for the customer from management and assist in routine inspections. The Processing Supervisor may assist other warehouse personnel in their daily activities and must perform all other duties as assigned on an as needed basis. The Processing Supervisor reports to the Processing Room Manager and checks in with the Processing Room Manager at the beginning and end of every shift.
REGULAR ASSIGNED DUTIES AND RESPONSIBILITIES:
  • Responsible for the effectiveness and efficiency of the operations of the Processing Room under their control.
  • Plan, directs and supervises the daily activities of the Processing Room as needed and directed.
  • Assist the Processing Mgr. in working with the Purchasing department to maintain a close working knowledge of their activity on a continual basis.
  • Assist in training and operation meetings on as needed basis.
  • Assist in conducting annual performance evaluations for staff.
  • Ensure HACCP and BRC procedures are followed.
  • Assist in maintaining employee schedules.
  • Review overall efficiency.
  • Assist in preparing various reports on department's efficiency relative to yield and volume.
  • Cycle yields on all products.
  • Check quality of all products leaving the cutting room.
  • Maintain good working relationship with all departments.
  • Help Processing Manager develop short-term and long-range goals for the department. Develop a plan to reach those goals and develop methods to monitor the departments' progress towards those goals along with performance incentive based on measurable data.
  • Learns the use of specialized processing equipment. (ex. Mulitvac packaging, portioning machines, fillet machines, scalers, pin boning, etc.)
  • Encourages the effective use of technology to improve operations.
  • Assist in monitoring labor costs.
  • Maintain cleaning schedules for processing room along with appropriate documentation.
  • Cut fish as needed.
  • Attend conferences and meetings related to industry trends, innovations, and education.
  • Complete all daily paperwork.
  • Other duties as assigned.

Accountabilities:
  • Customer relationships
  • Company uniform
  • Products/inventory in your care

OTHER DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO:
  • Cross train to help other team members as a backup.
  • Complete projects and other duties as assigned.

DESIRED MINIMUM QUALIFICATIONS:
Education and Experience:
  • Bachelor's Degree in a related field.
  • Five or more years of progressively responsible, related experience in a position of comparable scope and size to the Company.
  • Prior experience in wholesale trade industry preferred.
  • Knowledge of seafood HACCP and BRC.
  • Must be able to read and write in English. (ability to speak Spanish a plus)
  • Able to learn SeaSoft and / or other software packages.
  • Proficiency in Microsoft Office Excel and Word.
  • Excellent problem solving and organizational skills.
  • Excellent verbal and written communications skills.
  • Basic arithmetic ability needed to count and take inventory.
  • Able to transfer attention from one task to another frequently without affecting performance.

Necessary Knowledge, Skills and Abilities:
  • Knowledge of seafood and proper temperature storage and handling regulations.
  • Outstanding customer service and organizational skills.
  • Always displays judgment and tact.
  • Operate company-owned /leased equipment.
  • Coordination - Adjusting actions in relation to others' actions.
  • Must be able to write clearly.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Must have prior experience in a processing room environment.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is required to sit, stand, talk, walk and hear.
  • The employee is constantly required to use hands and fingers to feel, handle or operate objects; and reach with hands and arms.
  • The employee occasionally is required to stoop, kneel, crouch, and walk.
  • The employee is capable of lifting, pulling, or pushing 75% - 100% of the time.
  • The employee is capable of lifting and/or move up to 75 pounds often.
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus.

Benefits:
J.J. McDonnell offers a comprehensive benefits package, including:
  • Medical, Prescription, Dental, Vision, and Life Insurance
  • Voluntary Short-term & Long-term Disability
  • Employee Assistance Program
  • 401(k) plan
  • Other employee perks

WORK ENVIRONMENT:
The work environment characteristic described here are representative to those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee works mostly indoors in an office environment and on occasion outside for brief periods of time. The employee can be exposed to wet and/or humid, hot, cold, and snow conditions, fumes or airborne particles and vibration.
  • The noise level in the work environment can range from quiet to loud in the field.

The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Salary Description
$65K - Starting Salary Based on Experience

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