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Order Processing Assistant Jobs in Washington, DC

Zayo Group, LLC

Order Processing Specialist

Ashburn, VA · On-site

$20 - $26.50/hr

The Order Processing Specialist creates move, add, change, reprice, and billing account change ... concerns. * Assist as a key business process owner, and sales organization liaison, in IT system ...

AutoZone

Order Puller

Manassas, VA · On-site

$14.10 - $15.28/hr

Warehouse Operations - Assist with inventory control, stock merchandise, and organize products efficiently. * Order Fulfillment & Accuracy - Pick, pack, and process orders while ensuring a 99 ...

AutoZone

Order Puller

Manassas, VA · On-site

$15.25 - $18/hr

Warehouse Operations - Assist with inventory control, stock merchandise, and organize products efficiently. * Order Fulfillment & Accuracy - Pick, pack, and process orders while ensuring a 99 ...

Amazon

Process Assistant

Waldorf, MD

Our entire business works hard to delight our customers - from the second an order is placed online ... Process Assistants are part of the Last Mile operations in Amazon Logistics and play a crucial role ...

Amazon

Process Assistant

Waldorf, MD

Our entire business works hard to delight our customers - from the second an order is placed online ... Process Assistants are part of the Last Mile operations in Amazon Logistics and play a crucial role ...

Amazon

Process Assistant

Waldorf, MD · On-site

Our entire business works hard to delight our customers - from the second an order is placed online ... Process Assistants are part of the Last Mile operations in Amazon Logistics and play a crucial role ...

Clark Associates

Order Picker

District Heights, MD · On-site

$17 - $20.25/hr

... process within a retail branch location. The Order Picker will fulfill customer orders by ... Meet or exceed company-defined efficiency and accuracy metrics * Assist in maintaining a clean ...

The Restaurant Store

Order Picker

District Heights, MD

$18 - $21/hr

... process within a retail branch location. The Order Picker will fulfill customer orders by ... Meet or exceed company-defined efficiency and accuracy metrics * Assist in maintaining a clean ...

Chamberlain Group

Assistant Branch Manager

Washington, DC · On-site

$25.48 - $42.07/hr

A successful incumbent is expected to (i) Assist in achieving branch sales and profitability goals ... Provide customer service and support, order entry and order processing management, return goods ...

LYON BAKERY INC

Customer Relations Supervisor

MD · On-site

$20 - $25/hr

Track team KPIs and assist with reporting and performance analysis Track Metrics and ... Process purchase orders and coordinate shipping logistics * Maintain inventory of office supplies ...

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All JobsOrder Processing JobsOrder Processing Assistant JobsOrder Processing Assistant Jobs in Washington, DC

Order Processing Assistant information

See Washington, DC salary details

$10

$21

$32

How much do order processing assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for order processing assistant in Washington, DC is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an order processing assistant?

To thrive as an Order Processing Assistant, you need strong attention to detail, organizational skills, and basic data entry abilities, often supported by a high school diploma or equivalent. Familiarity with order management systems, inventory software, and Microsoft Office Suite is typically required. Effective communication, time management, and problem-solving are essential soft skills for this role. These skills ensure accurate order fulfillment, minimize errors, and contribute to efficient workflow and customer satisfaction.

What does an order processing assistant do?

An Order Processing Assistant is responsible for handling and managing customer orders within a company. This role involves entering order details into systems, verifying information for accuracy, coordinating with other departments to ensure timely fulfillment, and resolving any issues related to orders. They often communicate with customers to provide updates and answer inquiries about their orders. Attention to detail and strong organizational skills are important for success in this position.

What is the difference between Order Processing Assistant vs Customer Service Representative?

AspectOrder Processing AssistantCustomer Service Representative
Primary RoleHandles order entry, processing, and trackingAddresses customer inquiries, complaints, and support
Skills & CertificationsBasic computer skills, familiarity with order management systemsCommunication skills, problem-solving, customer service training
Work EnvironmentOffice setting, warehouse, or onlineCall centers, retail stores, or online support
Industry UsageRetail, logistics, manufacturingRetail, telecommunications, service industries

While both roles involve interacting with customers and supporting business operations, the Order Processing Assistant primarily focuses on managing and processing orders, ensuring accurate and timely fulfillment. In contrast, the Customer Service Representative handles customer inquiries, resolves issues, and provides support. Both roles require strong communication skills, but their core responsibilities differ significantly.

What are some common challenges faced by order processing assistants, and how can they be managed effectively?

Order Processing Assistants often encounter challenges such as managing high volumes of orders during peak seasons, handling last-minute changes or cancellations, and ensuring accurate data entry to prevent errors. Effective time management, attention to detail, and strong communication skills are essential to address these challenges. Utilizing order management software and maintaining close collaboration with sales, warehouse, and customer service teams can help streamline processes and ensure customer satisfaction.
What are the most commonly searched types of Order Processing jobs in Washington, DC? The most popular types of Order Processing jobs in Washington, DC are:
What are popular job titles related to Order Processing Assistant jobs in Washington, DC? For Order Processing Assistant jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Order Processing Assistant jobs in Washington, DC look for? The top searched job categories for Order Processing Assistant jobs in Washington, DC are:
Order Processing Assistant jobs near you
Infographic showing various Order Processing Assistant job openings in Washington, DC as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,632 per year, or $21.5 per hour.

Order Processing Liaison, Hyperscale

Zayo Group, LLC

Ashburn, VA • On-site

$53K - $82K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Company Description
Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Zayo is seeking an Order Processing Liaison, Hyperscale to be responsible for owning and driving the operational lifecycle of in-flight amendments, change orders, and operational service modifications supporting Zayo's Hyperscale customers. This role serves as the primary coordinator across Sales, Sales Engineering, Order Experts, Order Validation, Service Delivery, Contracting, and other operational teams to ensure customer-requested changes progress efficiently from opportunity creation through installation and completion.
Our Order Processing Liaison, Hyperscale is focused on operational execution and process coordination, allowing Sales and Sales Engineering resources to remain focused on customer strategy, solution design, and revenue-generating activities. Our Order Processing Liaison, Hyperscale acts as the central point of ownership for amendment-related workflows, operational order administration, and cross-functional project management associated with existing customer services.
Candidates must be comfortable operating in a fast-paced environment, managing multiple concurrent priorities, navigating ambiguity, and driving resolution across a broad set of stakeholders.
Responsibilities:
Operational Order Administration
  • Own and drive the operational lifecycle of in-flight amendments and change-order activity from opportunity creation through installation.
  • Create and manage opportunities associated with operational service modifications and amendment activity.
  • Coordinate order administration activities including MACDs, service amendments, and operational change requests.
  • Support service order creation, recreation, and in-flight order adjustments as required.
  • Ensure operational requests are accurately documented and tracked throughout the order lifecycle.

Order Structure Support
  • Provide guidance on order structure and amendment processing for Hyperscale opportunities.
  • Support MACD administration and associated workflow requirements.
  • Coordinate service order updates resulting from customer-requested operational changes.
  • Assist with resolution of order structure issues impacting fulfillment and delivery.

Cross-Functional Coordination
  • Serve as the primary operational coordinator between Sales, Sales Engineering, Order Experts, Order Validation, Service Delivery, Contracting, OSP, and other internal teams.
  • Coordinate amendment processing and associated customer documentation requirements.
  • Facilitate order validation activities and resolution of operational exceptions.
  • Coordinate Service Delivery handoffs and installation readiness activities.
  • Track and monitor CARs, ISOs, and related operational records across multiple systems.
  • Manage low- or no-revenue operational changes that require cross-functional execution.
  • Escalate risks, blockers, and dependencies to appropriate stakeholders.

Process Management & Reporting
  • Maintain accurate records and data integrity across Salesforce and supporting systems.
  • Monitor amendment and operational change activity to ensure timely completion.
  • Identify process inefficiencies and recommend opportunities to improve operational execution.
  • Participate in departmental initiatives and continuous improvement projects.
  • Develop strong working relationships across organizational boundaries to drive successful outcomes.

Qualifications:
  • Bachelor's degree or higher with a business-related focus preferred.
  • Minimum of two (2) years of experience in telecommunications, sales operations, order management, service delivery, project coordination, or related operational functions.
  • Strong understanding of order lifecycle management, MACDs, amendments, and service delivery processes.
  • Experience working within Salesforce.com or similar CRM platforms.
  • Demonstrated ability to coordinate complex cross-functional initiatives and drive accountability across multiple stakeholder groups.
  • Exceptional organizational and project management skills.
  • Strong verbal and written communication skills.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Detail-oriented with strong analytical and problem-solving capabilities.
  • Ability to work independently while collaborating effectively across teams.
  • Experience supporting enterprise, carrier, or hyperscale customers preferred.

Estimated Base Salary Range: $53,300.00 - $82,200.00 USD/annually.
#LI-REMOTE
The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.
Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Benefits, Rewards & Wellness
  • Excellent Health, Dental & Vision Insurance
  • Retirement 401(k) Savings Plan
  • Generous paid time off policy including paid parental leave

Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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