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Order Management Associate Jobs in Lilburn, GA (NOW HIRING)

Trinity Partners LLC

Property Associate

Atlanta, GA · On-site

$16.25 - $22/hr

... work order management. Experience and proficiency in property management software systems and ... Responsibilities The Property Associate is responsible for supporting the property management team ...

Baker Furniture

SALES ASSOCIATE BKT

Atlanta, GA · On-site

$13.50 - $18.25/hr

Sales Associate Payroll: EXEMPT; Salary Plus Commission Department: Atlanta Showrooms Join the ... Manage quotations, order entry, and customer communications with accuracy and urgency * Serve as a ...

GLOCK, Inc.

ORDER FULFILLMENT ASSOCIATE I

Smyrna, GA · On-site

$16 - $21/hr

The Order Fulfillment Associate I is responsible for accurately fulfilling and shipping customer ... Leadership Communication Relationship Management Ethical Practice Critical Evaluation Time ...

360 Talent

Warehouse Associate

Marietta, GA

$15.25 - $18/hr

Logistics and Warehouse Associate At Discount Marketing Products (DMP), we understand the power of ... Use the order management system to determine and process ready-to-ship orders. * Pick, pack, and ...

Deposco

Associate Consultant

Alpharetta, GA · On-site

Our Associate Consultants have the opportunity to work in a variety of industries including ... Distributed Order Management Bright Source: Sourcing and Procurement Bright Store: Inventory ...

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Order Management Associate information

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics.

What cities near Lilburn, GA are hiring for Order Management Associate jobs?

Cities near Lilburn, GA with the most Order Management Associate job openings:

Order Management Associate jobs near you
Infographic showing various Order Management Associate job openings in Lilburn, GA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Customer Operations Associate - Call Center

Avcend

Atlanta, GA • Remote

$17.50/hr

Contractor

Re-posted 21 days ago

Job description

Job Title: Customer Operations Associate – Product Order Management (Special Services)
Location: Remote
Duration: 12+ Months
Pay Rate: $17.50/hr on W2

We are looking for candidates with strong customer service and order management experience to support Product Order Management – Special Services Team.