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Order Management Associate Jobs in Atlanta, GA (NOW HIRING)

The Container Store Inc.

Order Specialist

Atlanta, GA · On-site

$19.25 - $25.50/hr

The Order Specialist is responsible for performing daily customer order management tasks that ... For our full-time associates, we offer even more: * Peace-of-mind benefits: Basic life insurance ...

Morgan Stanley

Wealth Management Associate

Atlanta, GA · On-site

Wealth Management Associate Wealth Management Associates provide exceptional service to our clients ... orders and/or entering solicited orders in a clerical capacity Remaining current on all policies ...

Morgan Stanley

Wealth Management Associate

Atlanta, GA · On-site

Wealth Management Associate Wealth Management Associates provide exceptional service to our clients ... orders and/or entering solicited orders in a clerical capacity • Remaining current on all ...

The Container Store Inc.

Order Specialist

Atlanta, GA · On-site

$19.25 - $25.50/hr

This position partners with the General Manager and Store Managers to ensure the stockroom is neat ... For our full-time associates, we offer even more: * Peace-of-mind benefits: Basic life insurance ...

The Container Store Inc.

Order Specialist

Atlanta, GA · On-site

$19.25 - $25.50/hr

This position partners with the General Manager and Store Managers to ensure the stockroom is neat ... For our full-time associates, we offer even more: * Peace-of-mind benefits: Basic life insurance ...

The Container Store

Order Specialist

Atlanta, GA

$15 - $18/hr

This position partners with the General Manager and Store Managers to ensure the stockroom is neat ... For our full-time associates, we offer even more: * Peace-of-mind benefits: Basic life insurance ...

Morgan Stanley

Wealth Management Associate

Atlanta, GA · On-site

Wealth Management Associates provide exceptional service to our clients and support Financial ... orders and/or entering solicited orders in a clerical capacity Remaining current on all policies ...

Trinity Partners LLC

Property Associate

Atlanta, GA

$16.25 - $22/hr

... work order management. Experience and proficiency in property management software systems and ... Responsibilities The Property Associate is responsible for supporting the property management team ...

Metal Supermarkets - Atlanta (South)

Be Seen First

Inside Sales Associate

Atlanta, GA · On-site

$16 - $18/hr

As a Sales Associate your primary responsibility will be to drive sales and provide outstanding ... Quote & Order Management: Provide accurate pricing, prepare quotes, follow up on leads, and close ...

Metal Supermarkets - Atlanta (South)

Be Seen First

Inside Sales Associate

Atlanta, GA · On-site

$16 - $18/hr

As a Sales Associate your primary responsibility will be to drive sales and provide outstanding ... Quote & Order Management: Provide accurate pricing, prepare quotes, follow up on leads, and close ...

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All JobsOrder Management Associate JobsOrder Management Associate Jobs in Atlanta, GA

Order Management Associate information

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How much do order management associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for order management associate in Atlanta, GA is $19.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.94 and $22.61 per hour, depending on experience, location, and employer.

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics. The role typically involves standard office hours and may require attention to detail and problem-solving skills.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.
What are the most commonly searched types of Order Management jobs in Atlanta, GA? The most popular types of Order Management jobs in Atlanta, GA are:
What are popular job titles related to Order Management Associate jobs in Atlanta, GA? For Order Management Associate jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Order Management Associate jobs in Atlanta, GA look for? The top searched job categories for Order Management Associate jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Order Management Associate jobs? Cities near Atlanta, GA with the most Order Management Associate job openings:
Order Management Associate jobs near you
Infographic showing various Order Management Associate job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, and 5% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $40,778 per year, or $19.6 per hour.

Order Management / Parts Specialist

Control Southern

Suwanee, GA • On-site

$18.25 - $24.25/hr

Full-time

Posted 9 days ago

Job description

About the Role
Are you passionate about delivering exceptional customer service and solving technical challenges? As a Parts Specialist, you'll play a vital role in helping our customers keep their operations running smoothly by providing expert support, timely solutions, and outstanding service.
In this customer-focused position, you'll serve as the primary point of contact for aftermarket parts sales and support within an assigned territory. You'll leverage your product knowledge to develop spare parts solutions, process orders, prepare quotations, and guide customers through the lifecycle of their equipment. Working closely with Account Managers, Application Engineers, and Service Teams, you'll help identify opportunities, drive revenue growth, and build long-term customer relationships.
This is an excellent opportunity for someone who enjoys combining customer service, technical problem-solving, and sales support in a collaborative, growth-oriented environment.
Key Responsibilities
Customer Service & Relationship Management
  • Serve as the primary contact for customers regarding aftermarket parts inquiries, quotations, orders, returns, and documentation.
  • Deliver an exceptional customer experience that drives satisfaction, loyalty, and repeat business.
  • Build and maintain strong relationships with customers within an assigned territory.
  • Manage customer expectations through proactive communication and timely updates.

Sales & Business Development
  • Support territory growth by identifying opportunities, qualifying customer needs, and providing effective solutions.
  • Prepare accurate and competitive quotations and actively follow up to secure business.
  • Collaborate with Account Managers, Application Engineers, and Service Teams to deliver comprehensive solutions to customers.
  • Present options and recommendations that help customers improve reliability, performance, and asset longevity.

Technical Parts Support
  • Utilize product knowledge of current and legacy equipment to identify and recommend replacement parts.
  • Develop spare parts lists and provide guidance on equipment maintenance and lifecycle planning.
  • Advise customers when equipment has reached the end of its serviceable life and recommend appropriate replacement solutions.
  • Research and resolve customer questions related to parts, applications, and order requirements.

Order Management & Operations
  • Manage and support the complete order fulfillment process from quotation through invoicing and payment.
  • Process orders accurately and efficiently while ensuring compliance with company procedures.
  • Coordinate product assembly, shipment, invoicing, and order tracking activities.
  • Escalate critical orders and resolve issues to ensure customer commitments are met.
  • Maintain detailed and accurate customer, order, and vendor records.

Collaboration & Vendor Relations
  • Partner effectively with internal teams to achieve department and company growth objectives.
  • Develop and maintain strong relationships with key manufacturer and supplier partners.
  • Assist with special pricing requests, expedited deliveries, customer agreements, and technical inquiries.
  • Share product and application knowledge to support team success and customer outcomes.

What You'll Bring
Required Skills & Qualifications
  • Associate degree preferred, or high school diploma with equivalent customer service, sales support, or technical industry experience.
  • Strong customer service mindset with a passion for helping customers succeed.
  • Excellent verbal and written communication skills.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
  • Experience with Microsoft Teams and Webex.

Preferred Qualifications
  • Experience with ERP and CRM systems such as IFS and Salesforce.
  • Industrial, mechanical, valve, instrumentation, or technical parts experience.
  • Knowledge of aftermarket parts sales, order management, or industrial equipment maintenance.
  • Ability to analyze customer needs and recommend effective solutions.

What Success Looks Like
  • Building trusted relationships with customers and internal stakeholders.
  • Delivering accurate quotations and orders with a high level of responsiveness.
  • Driving territory growth through proactive customer engagement and solution selling.
  • Providing technical expertise that helps customers maximize equipment reliability and performance.
  • Contributing to a collaborative team culture focused on customer success and continuous improvement.

Physical Requirements
This position is primarily office-based and sedentary in nature. Occasional lifting of files or materials, bending, reaching, and standing may be required.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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