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Order Management Associate Jobs in Edison, NJ (NOW HIRING)

Navan

Associate Account Manager

New York, NY · On-site

$32 - $43/hr

As an Account Management Associate, you will be responsible for directly supporting our ... Passion for deeply understanding a product in order to provide solutions for customers * Attention ...

jbfcs

Case Associate

Brooklyn, NY · On-site

... in order to help residents live in the community as independently as possible. KEY ESSENTIAL ... Supports residents toward the goal of medication management independence, including appropriate ...

jbfcs

Case Associate

Brooklyn, NY · On-site

... in order to help residents live in the community as independently as possible. KEY ESSENTIAL ... Supports residents toward the goal of medication management independence, including appropriate ...

The Jewish Board

Case Associate

Brooklyn, NY · On-site

$21.98/hr

... in order to help residents live in the community as independently as possible. KEY ESSENTIAL ... Supports residents toward the goal of medication management independence, including appropriate ...

Retrofête

Customer Service Associate

Manhattan, NY · On-site

$26 - $30/hr

he Customer Service Associate will support the day-to-day customer experience across all channels ... Order & Ticket Management * Order and manage ticket queues in Gorgias system to ensure response ...

Retrofête

Customer Service Associate

Manhattan, NY · On-site

$26 - $30/hr

he Customer Service Associate will support the day-to-day customer experience across all channels ... Order & Ticket Management * Order and manage ticket queues in Gorgias system to ensure response ...

Brightstar Lottery

Order Fulfillment Associate

Cranbury, NJ · On-site

$16.25 - $18.75/hr

Order Fulfillment Associate Location: Cranbury, NJ, US, 08512 Requisition ID: 19627 Brightstar is ... management. This role also operates material handling equipment--including forklifts--and ensures ...

Compass Group

ORDER BUILDER

Edison, NJ · On-site

$19.12/hr

Dreams of being a manager? As an Order Builder with Canteen, we give you breathing room and space ... Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer ...

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Order Management Associate information

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics.

What are popular job titles related to Order Management Associate jobs in Edison, NJ?

For Order Management Associate jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Order Management Associate jobs in Edison, NJ look for?

The top searched job categories for Order Management Associate jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Order Management Associate jobs?

Cities near Edison, NJ with the most Order Management Associate job openings:

Order Management Associate jobs near you
Infographic showing various Order Management Associate job openings in Edison, NJ as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Associate Account Manager

Navan

New York, NY • On-site

$32 - $43/hr

Full-time

Posted 11 days ago

Key responsibilities

  • Support customers' travel and expense needs by providing timely and accurate communication.

  • Collaborate with internal teams and partner with Account Managers to enhance customer experience and maximize revenue opportunities.

  • Provide feedback to product, design, and engineering teams to improve customer-facing and internal platforms.

Job description

As an Account Management Associate, you will be responsible for directly supporting our Administrator's travel and expense needs. As strategic owners of our customer's experience, your role is to solve issues, communicate effectively, and collaborate with internal teams to remove any barriers for the traveler. As the front line of our business, you will have a unique opportunity to provide regular feedback to our product, design and engineering teams as they work towards continually improving our customer facing and internal platforms. This is an exciting role where you will have a direct impact on our day to day operations, traveler experience and product development.
What You'll Do:
  • Effectively partner with our Commercial customers, ensuring excellent customer experience through timely, accurate communications.
  • Maintain a deep understanding of our product and speak with customers about the most relevant features/functionality for their specific requirements
  • Partner closely with your Commercial Account Managers on their account prioritization, ensuring your efforts maximize revenue opportunities within accounts
  • Run playbooks and program ideas and track results based on defined KPIs (e.g. user adoption / customer retention / upsells)
  • Drive satisfaction, adoption, retention, and reduce churn by providing quick and knowledgeable advice based on customer's desired outcomes
  • Serve as the 'voice of the customer' and provide internal feedback on how we can better serve our customers to maximize customer value and retention
  • Refine segmentation for the Scaled book to inform engagement strategies
  • Renew, process and negotiate contracts

What We're Looking For:
  • Bachelor's degree or similar relevant working experience
  • 1-2 years of experience in Sales, Account Management, or related customer-facing position within a rapidly growing SaaS company
  • Proven track record of managing a high volume of accounts, from onboarding and throughout the customer lifecycle
  • Excellent project management and organizational skills
  • Data-driven approach to continuously drive additional efficiency
  • Ability to prioritize tasks and initiatives in a fast-paced environment, as well as problem-solve
  • Passion for deeply understanding a product in order to provide solutions for customers
  • Attention to detail and excellent communication skills are a must
  • Passion for travel and focusing on the customer experience
  • High energy, go-getter with fresh ideas who takes the initiative to get things done

The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate's starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate's skills and experience, market demands, and internal parity.
For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.
Pay Range
$32-$43 USD
Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.
Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.
  • Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated.

Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.
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About Navan

Sourced by ZipRecruiter

Industry

Traveler accommodation

Company size

1,001 - 5,000 Employees

Headquarters location

Palo Alto, CA, US

Year founded

2015

Social media

Twitter

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