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Order Management Associate Jobs in Princeton, NJ

HOPPECKE Batteries

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Customer Service & Order Management Specialist

Hainesport, NJ · On-site

$48K - $65K/yr

High school diploma required; associate's or bachelor's degree preferred. * Knowledge of industrial ... Order Management & Fulfillment * Forecasting & Backlog Analysis * Revenue and Shipment Planning ...

MONTICELLOAM

Asset Management Associate

New York, NY · On-site

$100K - $125K/yr

Develop and manage financial models for the evaluation of investments in debt and equity across all ... Review and interpret complex mortgage and working capital loan documents in order to enforce and ...

Robert Half

Accounts Payable Specialist

New York, NY · On-site

$28.50 - $33/hr

Recommend workflow improvements, support stronger financial controls, and document procedures for ongoing accounts payable and purchase order management.* Associate's or bachelor's degree in ...

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Order Management Associate information

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics. The role typically involves standard office hours and may require attention to detail and problem-solving skills.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What cities near Princeton, NJ are hiring for Order Management Associate jobs?

Cities near Princeton, NJ with the most Order Management Associate job openings:

Order Management Associate jobs near you
Infographic showing various Order Management Associate job openings in Princeton, NJ as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Order Management Associate Scientist

GenScript/ProBio

Piscataway, NJ

$60K - $75K/yr

Full-time

Re-posted 25 days ago

Job description

Genscript is seeking a motivated and detail-oriented Order Management Associate Scientist to join our dynamic US Protein Department in Piscataway, New Jersey.

The estimated salary range is $60,000 - $75,000, depending on experience. 

Role Description:

This role focuses on both order design and order management for protein projects, including reviewing customer-provided sequences and placing internal orders to Molecular Biology, as well as ensuring smooth execution of protein projects within defined scope, timelines, and quality standards. The position works closely with Production, Project Management, and cross-functional teams to coordinate planning, track progress, and support efficient end-to-end project delivery in a collaborative and fast-paced environment.

Responsibilities:

  1. Fully understand customer project requirements
  2. Review order details carefully and place internal GENE orders to ensure accurate project initiation and setup.
  3. Develop and coordinate project plans within operational scope, ensuring alignment with production capacity and timelines.
  4. Monitor and track end-to-end project progress, ensuring milestones and delivery timelines are met.
  5. Provide regular project status updates and communicate progress clearly through email or meetings.
  6. Identify and analyze unexpected technical issues, provide scientific interpretation, and coordinate discussions to define resolution strategies.
  7. Collaborate closely with production, PM, and QC teams to ensure smooth execution and high customer satisfaction.
  8. Support continuous improvement of production workflows and platform capabilities, and complete additional assignments as required by the team lead.

Qualifications:

  1. Master's degree or above.
  2. Major in Biology or related life science disciplines.
  3. Background in the biological or biotechnology-related industry.
  4. Fluency in both Chinese and English is preferred.
  5. 1+ years of relevant working experience is preferred.
  6. Strong technical competency and communication skills.
  7. Basic knowledge of molecular biology and cell biology; experience in recombinant protein/antibody expression and purification is a plus.

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