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Order Intake Representative Dme Jobs (NOW HIRING)

H&R Healthcare

Customer Service Representative

Lakewood, NJ · On-site

$15.75 - $21.50/hr

... Medical Equipment (DME) provider with over 30 years of industry experience, is seeking an ... Previous customer service and order intake experience preferred We offer: * Pleasant working ...

CYNET SYSTEMS

Patient Intake Representative

Auburn, IN · On-site

$18 - $21/hr

Call physician offices to confirm the accuracy of test orders. * Monitor and log patient wait times regularly. * Notify the supervisor of any patient issues in a timely manner. * Promote and provide ...

CYNET SYSTEMS

Patient Intake Representative

Fort Wayne, IN · On-site

$18 - $21/hr

Call physician offices to confirm the accuracy of test orders. * Monitor and log patient wait times regularly. * Notify the supervisor of any patient issues in a timely manner. * Promote and provide ...

CYNET SYSTEMS

Patient Intake Representative

Lagrange, IN · On-site

$18 - $21/hr

Call physician offices to confirm the accuracy of test orders. * Monitor and log patient wait times regularly. * Notify the supervisor of any patient issues in a timely manner. * Promote and provide ...

CYNET SYSTEMS

Patient Intake Representative

Lagrange, IN · On-site

$18 - $21/hr

Call physician offices to confirm the accuracy of test orders. * Monitor and log patient wait times regularly. * Notify the supervisor of any patient issues in a timely manner. * Promote and provide ...

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Order Intake Representative Dme information

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How much do order intake representative dme jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for order intake representative dme in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are popular job titles related to Order Intake Representative Dme jobs?

For Order Intake Representative Dme jobs, the most frequently searched job titles are:

Infographic showing various Order Intake Representative Dme job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

DME Front Reception Customer Service Representative

Hammond, IN • On-site

Vyto's Pharmacy
11 - 50 employees
Learn more about Vyto's Pharmacyexternal

$13.50/hr

Full-time

Re-posted 13 days ago

Key responsibilities

  • Greet and assist customers and visitors in a friendly manner upon arrival in the pharmacy.

  • Provide administrative support such as processing Prior Authorizations, insurance verifications, and medical claims.

  • Assist patients and customers with prescription, OTC, CBD, and DME purchases, including answering questions and recommending products.

Job description

Vyto’s Pharmacy, a local, family-owned chain of pharmacies in Northwest Indiana, is looking for caring, self-motivated energetic, empathetic professionals to join our staff family who want to make a difference, help others improve their health and who get great satisfaction in a job well done. Our staff family consists of team players who take initiative and who are willing to go the extra mile for our customers and for their coworkers. If this sounds like you and you feel that it is as just as important to make a difference as well as to receive a paycheck, then we encourage you to submit your resume for consideration so you can bring your passion and expertise and grow with us.
We currently are looking for a Front Reception Durable Medical Equipment Customer Service Representative (DME CSR) to join our rapidly growing DME Department at one of our Hammond, IN locations. This is a full-time position (35-40 hrs./week) with a varying schedule between this location’s hours of operation (see more information below in “Qualifications”)
In addition to their own designated specialties, all DME CSRs share multiple responsibilities that are focused around providing compassionate, exemplary customer service both in person, onsite, and over the phone with patients and their physicians and insurance carriers while coordinating their care.
The tentative starting pay for this position starts at $13.50/hr. Compensation is based on experience, results of a pre-hire online personal assessment test, and the interview process. A pre-hire background check is required. A drug screen may be performed prior to employment and randomly after hire.
Job responsibilities include, but are not limited to:
  • Demonstrating and enforcing the Company’s Vision-Mission-Values statement.
  • Greeting and assisting all customers and visitors in a friendly manner upon arrival in the pharmacy.
  • Using the highest-level of professional oral and written skills with patients, visitors, vendors, healthcare professionals, and co-workers.
  • Cross-training, learning, understanding, and completing duties for all DME sub-departments to provide excellent coverage and assistance as/when needed.
  • Providing administrative assistance for various DME sub-departments and the DME Manager, as/when needed. This includes, but not limited to, processing Prior Authorizations (PAs), insurance verifications, processing medical claims and/or billing.
  • Assisting the DME Manager with specialized projects and/or tasks, as needed.
  • Operating the point-of-sale system register, credit card machinery, scanners, and gift card activation systems.
  • Assisting patients and customers with prescription, over the counter (OTC), CBD, and DME purchases.
  • Answering customer questions and recommending OTC, DDME, and/or CBD products based on customer’s needs.
  • Providing oversight of the OTC displays. Organizing general OTC shelves to ensure kept clean, orderly, and well-stocked. Ordering inventory as needed. Monitoring shelves tor expired items and promptly pulling expired items.
  • Perform job-related duties as assigned and/or required the DME Manager or other members of Management.
Qualifications/Requirements:
  • REQUIRED: Flexibility to work varying shifts within the hours of operation which are M-F 8am-6pm, Saturdays 8am-2pm and alternating holidays 10am-2pm.
  • STRONGLY PREFERRED: Minimum of two (2) years’ experience with direct patient and medical supply customer service.
  • REQUIRED: Excellent computer skills including proficiency in Microsoft Office and related programs.
  • PREFERRED: Minimum of one (1) year experience in processing Prior Authorizations (PAs) for DME supplies.
  • PREFERRED: Minimum of one (1) year experience in processing Medicare/Medicaid claims.
  • Exceptional, positive, and professional written and communication skills.
  • Excellent work ethic, including positive attendance records, inquisitive nature, and desire to go above and beyond for customers and coworkers. Open to coworker feedback and instruction. Takes initiative.
  • Multi-tasking efficiency is vital. Ability to thrive in a fast-paced, daily changing work environment.
  • Understanding of basic medical and DME terminology and equipment.

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