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Order Entry Jobs in Massachusetts (NOW HIRING)

Cambridge Rental Equipment Inc

Be Seen First

Event Rental Consultant Assistant Manager

Somerville, MA · On-site

$40K - $60K/yr

Master order entry software including deliver, return, and billing procedures. Assist warehouse manager in covering and scheduling off hour jobs. Be onsite as needed for large install events. Prepare ...

Cambridge Rental Equipment Inc

Be Seen First

Event Rental Consultant Assistant Manager

Somerville, MA · On-site

$40K - $60K/yr

Master order entry software including deliver, return, and billing procedures. Assist warehouse manager in covering and scheduling off hour jobs. Be onsite as needed for large install events. Prepare ...

Groe Advisors LLC

Inside Sales

Haverhill, MA · On-site

Order entry * Obtaining quotes from vendors, checking price and delivery, including special pricing * Quoting customers * Handling customer return process * Expediting Orders * Purchasing Parts

Sato Inc

Order Fulfillment Coordinator

Norwell, MA · On-site

$20/hr

Data Entry: Maintain accurate records in our ERP/OMS (Order Management System) and generate daily fulfillment reports. Requirements & Skills * Experience: 2+ years in logistics, warehouse ...

IDI Distributors

CDL B - Delivery Driver

Norton, MA · On-site

$24.54 - $30.71/hr

Report all unsafe storage and equipment issues to DC management immediately. * Assist in order entry via the computer sales order program if needed. * Pull materials to fill orders using a pick ...

Ladgov Corporation

Data Entry Specialist

Bedford, MA · On-site

$18.75 - $25/hr

The Front Desk/Data Entry Specialist is responsible for providing professional reception and administrative support to the Military & Family Readiness Center. This role requires strong customer ...

Motion Recruitment

Data Entry Specialist

Boston, MA

$20 - $21/hr

A Massachusetts state agency is seeking a reliable Data Entry Clerk to support its administrative operations in a fast-paced office environment. This is a 3-6 month contract position located onsite ...

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All JobsOrder Entry JobsOrder Entry Jobs in Massachusetts

Order Entry information

See Massachusetts salary details

$12

$21

$32

How much do order entry jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for order entry in Massachusetts is $21.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $23.89 per hour, depending on experience, location, and employer.

What is an order entry?

An order entry specialist is a customer-facing position in which you take purchase orders from each customer or salesperson and accurately input them into a computer database. Responsibilities include working closely with other departments such as sales, manufacturing, and shipping to maintain order accuracy and track the availability of each product. You then ensure they fulfill each order promptly. Duties include collecting orders over the phone, through email, and occasionally on paper and problem-solving, which often includes clarifying orders with salespeople who did not write information down entirely or correctly. You also follow orders through to fulfillment, answering any questions that may delay processing. You can often work this job in a remote setting.

What is an order entry?

Order entry jobs involve processing and inputting customer orders into a company's system, ensuring accuracy and timely fulfillment. People in these roles typically handle data entry, verify order details, communicate with customers or internal teams, and may resolve any discrepancies or issues related to orders. These positions are common in industries like retail, manufacturing, and distribution, and require good attention to detail, computer skills, and sometimes customer service experience. Order entry specialists play a vital role in ensuring smooth operations and customer satisfaction.

What skills are required for an order entry job?

To thrive as an Order Entry Specialist, you need strong attention to detail, accuracy in data entry, and familiarity with order processing procedures, often supported by a high school diploma or equivalent. Experience with enterprise resource planning (ERP) systems, customer relationship management (CRM) software, and proficiency in Microsoft Office are typically required. Excellent organizational skills, clear communication, and the ability to multitask effectively set top performers apart. These skills ensure orders are processed correctly and efficiently, minimizing errors that could impact customer satisfaction and business operations.

What are some common challenges faced in an order entry role and how can they be managed?

Order Entry professionals often encounter challenges such as handling high volumes of orders accurately and meeting tight deadlines. Managing discrepancies in order information or resolving issues with incomplete data from customers can also be frequent obstacles. Effective communication skills, attention to detail, and proficiency with order management systems are key to overcoming these challenges. Regular collaboration with sales, customer service, and logistics teams helps ensure smooth order processing and customer satisfaction.

What is the difference between Order Entry vs Customer Service Representative?

AspectOrder EntryCustomer Service Representative
Primary RoleInputting and processing customer ordersHandling customer inquiries, complaints, and support
Required SkillsData entry, attention to detail, basic computer skillsCommunication, problem-solving, interpersonal skills
Work EnvironmentOffice, warehouse, or call centerOffice, call center, retail
Common CertificationsNone typically required, but familiarity with ERP systemsNone typically required, but customer service training beneficial

Order Entry focuses on accurately recording customer orders, while Customer Service Representatives handle a broader range of customer interactions. Both roles often work in similar environments and may require overlapping skills, but their core responsibilities differ significantly.

More about Order Entry jobs

What are the most commonly searched types of Order Entry jobs in Massachusetts?

The most popular types of Order Entry jobs in Massachusetts are:

What are popular job titles related to Order Entry jobs in Massachusetts?

For Order Entry jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Order Entry jobs in Massachusetts look for?

The top searched job categories for Order Entry jobs in Massachusetts are:

What cities in Massachusetts are hiring for Order Entry jobs?

Cities in Massachusetts with the most Order Entry job openings:

Order Entry jobs near you
Infographic showing various Order Entry job openings in Massachusetts as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,907 per year, or $21.6 per hour.

Customer Service Coordinator II

Integrated Resources, Inc

Tewksbury, MA • On-site

$22/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Key responsibilities

  • Handle incoming high order volume received via phone and email.

  • Perform case management related to inquiries and orders in SalesForce.com.

  • Provide accurate order entry and management, including updating customer profiles and following up with internal teams.

Job description

Title: Customer Service Coordinator II
Location: Tewksbury, MA, 01876
Duration: 6+ Months (Possibilities of Extension)   
Shift: 9:30 am - 6:00 pm, Mon - Fri
Pay Rate: $22.00/hr. on W2
 
Job Summary:
  • In this role, you will act as the first line of contact on the 800# phone line working directly with North American customers and a wide spectrum of client’s Life Sciences employees including, Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing and Scientific Support.
  • We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
  • You will perform the full Product of customer service tasks including problem solving, trouble shooting, negotiating, and cultivating excellent relationships with customers and co-workers.
  • It will be expected that you will have a full understanding of department and company procedures and policies and the ability to promote client’s Life Sciences image in a positive manner and to led by example.
Day to Day Responsibilities:
  • Handle incoming high order volume received via phone and email.
  • Handle high volume of Case Management related to inquiries and orders in SalesForce.com
  • Interact daily with internal/external contacts using multiple systems to ensure accurate information.
  • Provide information and Accurate Order Entry/Order Management for a large customer base related to inventory, pricing, technical inquires, and shipping information.
  • Dedicatedly initiate corrective actions to handle customer accommodations independently by using good judgment in routine cases.
  • Assist with complaints processed by the Complaint team.
  • Maintain and update dealer/customer profiles and confirm that the PeopleSoft notes, payment terms, carrier, and freight terms match the profile.
  • Follow up with New Accounts team on necessary account set up changes.
  • Responsible for ensuring 100% follow-up to customers internally and externally.
  • Attend Product/Technical training as scheduled.
Required Education:
  • High school graduate or equivalent.
Preferred Years and Area of Experience:
  • 2+ years of cross functional commercial or customer service experience.
Required Skills:
  • Ability to handle high work volume (phone, case, and order entry volume) in a fast-pace environment and stay calm in face of adversity.
  • On time attendance.
  • Excellent professional verbal and written communication skills
  • Proficiency with Word, Excel, E-mail, Web.
  • Can type at a 50-WPM average.
  • Customer focused, detail oriented and effective problem solver who can independently seek a timely resolution.
  • Ability to meet or exceed Department Metrics.
  • Adaptable in a rapidly changing environment and can easily recognize areas for improvement and help facilitate forward movement.
Desired Experience / Qualifications / Skills:
  • Experience in the Life Science industry or related field.
  • Experience with PeopleSoft Order Management or a comparable system.
  • Experience with SalesForce.com case management.
  • Call center experience.
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About Integrated Resources

Sourced by ZipRecruiter

Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Edison, NJ, US

Year founded

1996

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