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Order Entry Associate Jobs in Oregon (NOW HIRING)

Interacts regularly with vendor representatives and industry associates. Duties and ... Follows best practices in order entry, setting up deliveries and all aspects of job * Manages their ...

Window Sales Coordinator

Hillsboro, OR · On-site

$23.27 - $27.74/hr

Interacts regularly with vendor representatives and industry associates. Duties and ... Follows best practices in order entry, setting up deliveries and all aspects of job * Manages their ...

Interacts regularly with vendor representatives and industry associates. Duties and ... Follows best practices in order entry, setting up deliveries, and all aspects of job * Walks ...

Window Contractor Sales

Bend, OR · On-site

$61K - $78K/yr

Interacts regularly with vendor representatives and industry associates. Duties and ... Follows best practices in order entry, setting up deliveries and all aspects of job * Walks ...

Interacts regularly with vendor representatives and industry associates. Duties and ... Follows best practices in order entry, setting up deliveries and all aspects of job * Walks ...

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Leadership longevity with a focus on associate and team development * Performance-based bonuses 3% ... Order entry system experience WORKING CONDITIONS AND PHYSICAL DEMANDS * Seated workstation in an ...

Warehouse Associate

Hubbard, OR · On-site

$16.50 - $19.75/hr

... order to improve our process. What You'll Do * Receive, pick, pack, and ship product as needed ... Data Entry capabilities What's in it for You? * Competitive Benefits Package: Medical, Dental ...

Warehouse Associate

Hubbard, OR · On-site

$16.50 - $19.75/hr

... order to improve our process. What You'll Do * Receive, pick, pack, and ship product as needed ... Data Entry capabilities What's in it for You? * Competitive Benefits Package: Medical, Dental ...

Warehouse Associate

Hubbard, OR

$16.50 - $19.75/hr

... order to improve our process. What You'll Do * Receive, pick, pack, and ship product as needed ... Data Entry capabilities What's in it for You? * Competitive Benefits Package: Medical, Dental ...

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Order Entry Associate information

See Oregon salary details

$11

$20

$31

How much do order entry associate jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for order entry associate in Oregon is $20.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Order Entry Associate position, and why are they important?

To thrive as an Order Entry Associate, you should have keen attention to detail, strong organizational skills, and proficiency with data entry, often requiring a high school diploma or equivalent. Familiarity with order management software, ERP systems, and basic spreadsheet tools like Microsoft Excel is typically important in this role. Excellent communication, time management, and a customer-focused attitude help associates excel in fast-paced environments. These skills enable accurate processing of customer orders, minimize errors, and ensure smooth coordination with internal teams.

What is an Order Entry Associate job?

An Order Entry Associate is responsible for accurately inputting customer orders into a company's system, ensuring order details are correct and processed efficiently. They may communicate with customers, sales teams, and warehouse staff to resolve any discrepancies or issues. Attention to detail, strong data entry skills, and the ability to work in a fast-paced environment are key for this role. Additionally, they may assist with tracking orders and providing updates to customers as needed.

What are the typical daily responsibilities of an Order Entry Associate?

As an Order Entry Associate, your daily tasks generally include accurately entering customer orders into the system, verifying product details and quantities, and ensuring timely processing for fulfillment. You may communicate with customers or internal teams to clarify order information, address discrepancies, or resolve issues as they arise. The role often requires collaborating with sales, shipping, and inventory departments to support smooth order workflows. Attention to detail and strong organizational abilities are key, as you’ll be handling multiple orders and updating records frequently throughout the day.

What are the most commonly searched types of Order Entry jobs in Oregon? The most popular types of Order Entry jobs in Oregon are:
What job categories do people searching Order Entry Associate jobs in Oregon look for? The top searched job categories for Order Entry Associate jobs in Oregon are:
What cities in Oregon are hiring for Order Entry Associate jobs? Cities in Oregon with the most Order Entry Associate job openings:
Infographic showing various Order Entry Associate job openings in Oregon as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,474 per year, or $20.9 per hour.

Customer Care Specialist - Portland Division

Pioneer Metal Finishing Jobs

Tualatin, OR • On-site

$17.75 - $23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago


Job description

Company Overview
Pioneer Metal Finishing is the leading surface engineering company in North America. For over 75 years, we've delivered consistent, quality metal finishing solutions for mission-critical applications. Our advanced surface modification technologies and scalable execution improve the performance of mission-critical products and enhance brand value for companies in the healthcare, aerospace, automotive, and industrial markets. We encourage you to learn more about opportunities with Pioneer Metal Finishing and join our team today!
Overview
The Customer Care Specialist is a site-based, execution-focused role responsible for the day-to-day management of customer orders, customer communications, and issue resolution. This position serves as the primary operational point of contact for customers once orders are placed, ensuring accurate order processing, proactive communication, and timely resolution of issues that impact customer satisfaction.
This role is best suited for a highly organized operator who thrives in a fast-paced manufacturing environment. Success requires discipline, attention to detail, comfort managing transactional volume, and the ability to coordinate across operations, scheduling, quality, shipping, and finance to keep orders moving and customers informed.
Key Responsibilities
Order Management & Execution
  • Manage customer purchase orders from receipt through shipment, ensuring accuracy, completeness, and proper documentation.
  • Validate order details including pricing, part numbers, revisions, lead times, and special requirements prior to release.
  • Maintain orders in ERP with a high degree of accuracy and timeliness.
  • Own order changes, expedites, and delivery updates, coordinating with internal teams to align commitments.
  • Monitor order status and past-due risk, taking initiative-taking action to prevent service failures.

Customer Communication & Case Management
  • Proactively communicate to customer inquiries related to order status, delivery timing, pricing discrepancies, quality issues, and billing questions.
  • Document all customer communications, issues, and actions in ERP case management for visibility and traceability.
  • Work with internal partners to manage open customer cases, including pricing discrepancies, NCR-related issues, and invoice or credit requests bringing them to resolution.
  • Coordinate with Accounts Receivable and Finance to resolve invoice issues and pending credits in a timely manner.

Internal Coordination & Escalation
  • Communicate forecast signals, volume expectations, and throughput needs as required to support execution.
  • Track and escalate execution risks tied to first articles, quality issues, or capacity constraints that may impact customer satisfaction.
  • Ensure all relevant stakeholders are informed of changes, delays, or customer-specific requirements.

Operational Health & Customer Care Cadence
  • Monitor daily execution indicators that reflect customer experience and service health, including order flow, backlog status, open cases, and shipment performance.
  • Prepare for and actively participate in weekly Customer Care cadence meetings with cross-site peers.
  • Speak clearly to execution trends, risks, aging issues, and recovery actions for assigned customers.
  • Demonstrate understanding of how operational constraints and administrative delays impact the customer experience, even when ownership resides outside the role.

Documentation, Accuracy & Continuous Improvement
  • Ensure all required documentation (POs, prints, certifications, special instructions) is attached to each order.
  • Review and interpret blueprints or part documentation to confirm processing specifications and quality requirements.
  • Identify recurring issues or process breakdowns and escalate improvement opportunities to leadership.
  • Contribute to a consistent, disciplined customer care approach across all Pioneer sites.

Required Experience & Qualifications
  • Associate's degree in business, Supply Chain, or related field preferred; equivalent experience considered.
  • 4 years of experience in customer service, order management, or administrative coordination within a manufacturing or industrial environment.
  • Demonstrated experience working in ERP systems for order entry, tracking, and issue management.
  • Strong organizational skills with the ability to manage multiple priorities and transactional volume.
  • Excellent written and verbal communication skills with a professional demeanor.
  • Willingness and ability to work onsite in a production setting
  • Must be approachable and highly motivated with a very high aptitude for problem-solving and leading by example.

Benefits Summary
We offer the following benefits to All Employees immediately upon hire:
  • Next-Day Pay: Don't wait for payday; access your daily pay the next day!
  • Quarterly Incentive Program: Paid based on hours worked and business results
  • Paid company holidays
  • Shift Differentials for 2nd and 3rd shift
  • Employee Assistance Program
  • Wellness Program
  • On-the-Job Training and Advancement Opportunities
  • Employee Recognition and Rewards Program
  • Fun Recognition Events and more!

Full-Time Employees (30 + hours per week) may participate in the following benefits:
  • Medical, dental, and vision insurance (Eligibility begins on the 1stof the month, following your start date)
  • Paid Time Off: 80 Hours earned in your first year
  • Access to Garner Incentive or a Health Savings Account up to $3,000 annually
  • 401(k) plan with a company match of up to 2% of bi-weekly contribution
  • Flexible Spending Accounts
  • Company-paid Life and Accidental Death & Dismemberment insurance
  • Tuition reimbursement
  • Additional benefits for employee purchase: life insurance, critical illness, voluntary accident, and accidental death & dismemberment
  • LiveHealth Online, virtual doctor visits