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Order Confirmation Jobs in Chicago, IL (NOW HIRING)

Supply Chain Analyst

Rosemont, IL · On-site

$34 - $35/hr

Verify Supplier Order confirmation and delivery dates. * Track and Trace inbound orders in a timely and efficient manner to ensure appointment times are being met and trucks are being received.

Verify Supplier Order confirmation and delivery dates. Track and Trace inbound orders in a timely and efficient manner to ensure appointment times are being met and trucks are being received.

Create order confirmation paperwork for new export customers * Ensure all pricing, stocks, and classifications are correct * Coordinate inland shipping to Freight Forwarders or final destinations to ...

Create order confirmation paperwork for new export customers * Ensure all pricing, stocks, and classifications are correct * Coordinate inland shipping to Freight Forwarders or final destinations to ...

Create order confirmation paperwork for new export customers * Ensure all pricing, stocks, and classifications are correct * Coordinate inland shipping to Freight Forwarders or final destinations to ...

Buyer

Waukegan, IL · On-site

$66K - $82K/yr

Purchase Order Confirmation Timeliness Measure supplier confirmation turnaround from PO issue date. Target: PO confirmed within 7 calendar days. * MD04 Dashboard Review Review daily to identify and ...

Purchase Order Confirmation Timeliness Measure supplier confirmation turnaround from PO issue date. Target: PO confirmed within 7 calendar days. * MD04 Dashboard Review Review daily to identify and ...

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Order Confirmation information

See Chicago, IL salary details

$10

$18

$26

How much do order confirmation jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for order confirmation in Chicago, IL is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.82 per hour, depending on experience, location, and employer.

What is the purpose of order confirmation?

Order confirmation is a process used by order confirmation specialists to verify that a customer's order has been received accurately and processed correctly. It provides the customer with details of their purchase, ensures inventory and payment are confirmed, and helps prevent errors or misunderstandings in the transaction. This step is essential for maintaining customer satisfaction and accurate record-keeping in order management systems.

What is the difference between Order Confirmation vs Order Processing?

AspectOrder ConfirmationOrder Processing
Primary RoleVerifies and confirms customer ordersPrepares and executes the order for shipment
ResponsibilitiesSending confirmation emails, verifying detailsPicking, packing, and shipping products
Work EnvironmentCustomer service, administrative tasksWarehouse, logistics, fulfillment centers
Required SkillsAttention to detail, communicationOrganization, efficiency, logistics knowledge

Order Confirmation involves verifying and confirming customer orders, ensuring accuracy before processing. Order Processing focuses on preparing and executing the order for shipment. While both roles are essential in the order fulfillment process, they differ in responsibilities and work environment, with Order Confirmation centered on verification and communication, and Order Processing on logistics and shipping.

What is an order confirmation specialist?

An Order Confirmation specialist is responsible for verifying and processing customer orders to ensure accuracy and completeness before fulfillment. They communicate with customers to confirm order details, resolve discrepancies, and provide updates on order status. This role often involves collaboration with sales, logistics, and customer service teams to deliver a smooth purchasing experience. Attention to detail and strong communication skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as an order confirmation specialist, and why are they important?

To thrive as an Order Confirmation Specialist, you need strong attention to detail, organizational skills, and proficiency in order processing, often supported by a high school diploma or equivalent. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software, and customer relationship management (CRM) tools is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure accurate order processing, minimize errors, and maintain customer satisfaction throughout the order fulfillment process.

What are the typical daily responsibilities of an order confirmation specialist?

In an Order Confirmation role, your primary responsibility is to verify and process customer orders, ensuring all details such as quantities, prices, and delivery information are accurate before finalizing. You'll communicate regularly with sales, logistics, and customer service teams to resolve discrepancies and provide timely updates to customers. Maintaining meticulous records and monitoring order status are also key aspects of the job. This role often requires strong attention to detail and effective communication skills to manage multiple orders simultaneously and address any issues that arise promptly.
What are popular job titles related to Order Confirmation jobs in Chicago, IL? For Order Confirmation jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Order Confirmation jobs in Chicago, IL look for? The top searched job categories for Order Confirmation jobs in Chicago, IL are:

Operational Support Senior Manager- Hybrid

Cigna

Chicago, IL • Hybrid

$152K - $187K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Cigna Healthcare rating

8.4

Company rating: 8.4 out of 10

Based on 238 frontline employees who took The Breakroom Quiz

24th of 887 rated healthcare providers


Job description

Accredo Health Group, Inc. seeks an Operational Support Senior Manager for the Chicago, IL location to plan, direct, and coordinate the overall operations of the Fusebox contract pricing management.

Responsibilities:

Oversee the multi-vendor purchasing service.

Partner with different vendors to serve different needs for shared accounts and facilitate the onboarding process for different types of Fusebox accounts.

Develop and implement strategic initiatives, by crafting, evaluating, and implementing supply chain strategies and initiatives that align with long-term organizational objectives, focusing on operational excellence, customer satisfaction, and complete customer financial oversight.

Enhance team performance by streamlining existing processes, establishing and implementing performance metrics to drive behaviors, offering support and guidance on complex cases, providing constructive feedback, and fostering a collaborative environment.

Oversee contract and pricing management by guiding and supporting contract pricing analysts on multi-vendor pricing management, and by setting standards on pricing control and verification for different types of accounts.

Enhance partnerships with different vendors, as well as examine existing procedures on pricing management.

Guide and support the order confirmation analysts to improve overall account purchasing experiences by troubleshooting challenging cases, monitoring EDI file transactions, and setting standards for multi-vendor order fulfillments, invoice-specific pricing verification, and account proprietary vendor relationships management.

Lead new accounts' pre-onboarding process by managing the initial Fusebox account setup.

Work with vendors to set up purchasing environments.

Ensure a smooth transition by coordinating resources, aligning expectations, and partnering with the account managers to provide ongoing support.

Hybrid work schedule.

Qualifications:

Bachelor's degree in Business Administration, Human Resources, or related field and 3 years of experience in any supply chain management and support role.

Must have experience with: Vendor pricing management;

Fusebox platform including contract pricing management, translating business needs into actionable Fusebox requirements, setting pricing control standards across account types, and guiding software enhancement with stakeholders including CEO validation;

Multi-vendor purchasing service orchestration including monitoring EDI transactions, troubleshooting complex purchasing cases, and Setting standards for order fulfillment, invoice-level pricing verification, and proprietary vendor relationship management;

End-to-end contract pricing and governance including establishing procedures and controls to ensure pricing accuracy across customers and purchase orders;

EDI 810 invoice discrepancy management including establishing procedures and controls to ensure pricing accuracy across customers and purchase orders;

Requirements engineering with tech teams in an agile environment including validating software requirements for pricing/contracts workflows and driving automation to minimize manual labor and increase security and efficiency;

Strategic supply chain initiative design and execution including crafting, evaluating, and implementing long horizon strategies focused on operational excellence, customer satisfaction, and closing vendor performance gaps while keeping in mind financial oversight outcomes;

Cross-functional team leadership at scale including leading direct and indirect teams, setting performance metrics, and coaching on complex issues;

Sorting through complex pricing and invoice datasets to diagnose root causes and design corrective solutions;

Building pricing controls, comparisons, and reconciliation models (vlookups/index match/pivot logic, audit trails) to support accuracy in day to day purchasing and billing;

Stakeholder navigation across vendors & accounts; Providing scheduled coverage for order confirmation workflows to ensure smooth purchasing across time zones;

SLA/KPI design and behavioral alignment including defining performance metrics, measuring outcomes, and iterating processes to close gaps;

Customer financial oversight in supply chain context;

Vendor trend analysis & continuous improvement Including detecting and addressing pricing discrepancy patterns with vendors;

Executive level communication & influence; Programmatic collaboration rhythms; and, Complex Healthcare Purchasing Platforms.

Salary Range: $152,643-$187,000


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 112,200 - 187,000 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.


At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.


About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.


What Cigna Healthcare employees say

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About Cigna

Sourced by ZipRecruiter

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Bloomfield, CT, US

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