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Oracle Service Cloud Jobs in Virginia (NOW HIRING)

Job#: 3045005 Oracle EPM Cloud Specialist Location: Merrifield, Virginia (Hybrid) Role Overview We ... Everforth Apex is a world-class IT services company that serves thousands of clients across the ...

Design and develop REST service interfaces in OIC, including hosted services for inbound calls from ... Certification in Oracle Integration Cloud or related Oracle middleware. * Experience working with a ...

Experience with Oracle database maintenance, patching/upgrades, creating Oracle service requests ... Experience with migrating Oracle EBS and databases from on-prem Private Cloud Appliance (PCA ...

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Oracle Service Cloud information

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How much do oracle service cloud jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for oracle service cloud in Virginia is $60.62, according to ZipRecruiter salary data. Most workers in this role earn between $53.12 and $70.53 per hour, depending on experience, location, and employer.

What is an Oracle Service Cloud?

An Oracle Service Cloud job typically involves working with Oracle’s customer service and support platform, known as Oracle B2C Service. Professionals in this role configure, customize, and manage the cloud-based system to enhance customer interactions through automation, knowledge management, and case handling. Common responsibilities include troubleshooting technical issues, optimizing workflows, and integrating the platform with other business systems. Positions may range from administrators and developers to consultants and support specialists, depending on the organization's needs.

What are the typical daily responsibilities of an Oracle Service Cloud professional?

Professionals in an Oracle Service Cloud role spend their days configuring and maintaining the platform, troubleshooting technical issues, and collaborating with cross-functional teams to streamline customer service processes. They may work on customizing workflows, integrating third-party systems, and developing reports or dashboards based on user needs. Regular interaction with both technical and non-technical stakeholders is common, ensuring the platform aligns with business goals and delivers a strong customer experience. In addition, they often provide user support and training to help teams maximize the system’s efficiency.

What are the key skills and qualifications needed to thrive in the Oracle Service Cloud position?

To thrive in an Oracle Service Cloud role, you need expertise in customer relationship management (CRM) systems, cloud computing, and experience with Oracle Service Cloud platforms, often supported by a degree in computer science or related fields. Familiarity with Oracle RightNow, web services, APIs, and relevant Oracle certifications such as Oracle Service Cloud Certification are highly beneficial. Strong problem-solving abilities, effective communication, and customer-focused thinking are essential soft skills in this position. These skills are vital for delivering seamless cloud-based customer service solutions, optimizing workflows, and ensuring client satisfaction.

What does Oracle Service Cloud do?

An Oracle Service Cloud professional manages customer service solutions using Oracle's cloud-based platform, which includes tools for case management, knowledge management, and omnichannel support. They configure, implement, and maintain these systems to improve customer experience and streamline support operations.

What are the most commonly searched types of Oracle Service Cloud jobs in Virginia?

The most popular types of Oracle Service Cloud jobs in Virginia are:

What are popular job titles related to Oracle Service Cloud jobs in Virginia?

For Oracle Service Cloud jobs in Virginia, the most frequently searched job titles are:

Infographic showing various Oracle Service Cloud job openings in Virginia as of August 2026, with employment types broken down into 78% Full Time, and 22% Contract. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $126,093 per year, or $60.6 per hour.

Oracle integration Cloud (OIC) Developer

i360technologies, Inc.

Ashburn, VA • Hybrid

Full-time

Re-posted 4 days ago


Job description

At i360technologies, we deliver business consulting and technology solutions that support the mission of federal agencies. We are seeking an experienced Oracle Integration Cloud (OIC) Developer to design and implement secure REST-based integrations between our on-premises Oracle E-Business Suite (EBS) 12.2.14 environment and an external third-party system. The role focuses on leveraging OIC as the central integration platform to enable bidirectional communication, including transaction processing (e.g., purchase orders and invoices), financial data lookups, and reference/master data exchanges (e.g., vendor, and accounting data). You will apply OIC best practices to build robust, scalable integrations using synchronous and asynchronous REST services with JSON payloads and OAuth 2.0 security. This is a hands-on role emphasizing OIC architecture, development, and optimization, with collaboration alongside our in-house EBS experts for data handling.

Key Responsibilities
  • Design and develop REST service interfaces in OIC, including hosted services for inbound calls from the external system (e.g., transaction processing and data lookups) and outbound integrations to the external system (e.g., sending acknowledgments, status updates, and master data).
  • Implement secure authentication using OAuth 2.0 for all REST endpoints, ensuring compliance with security best practices.
  • Build and configure OIC integrations that handle JSON payloads for both synchronous (real-time responses) and asynchronous (event-driven) processing flows.
  • Collaborate with internal PL/SQL developers to define integration points for EBS data extraction and transformation, ensuring seamless flow from EBS to OIC without requiring direct EBS development.
  • Apply OIC best practices for error handling, monitoring, logging, and performance optimization to support reliable communication between on-premises EBS and cloud/external systems.
  • Conduct testing, troubleshooting, and deployment of OIC artifacts, including integration flows, adapters, and mappings.
  • Document integration designs, configurations, and operational procedures to enable knowledge transfer to the team.
  • Stay current with OIC updates and recommend enhancements to align with evolving business needs, such as database upgrades (e.g., from Oracle 19c to 23AI).
Qualifications
  • Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience).
  • 3+ years of hands-on experience with Oracle Integration Cloud (OIC), specifically building REST service integrations.
  • Proven expertise in designing and implementing REST APIs with JSON payloads, including OAuth 2.0 authentication and authorization.
  • Strong understanding of synchronous and asynchronous integration patterns in a hybrid (on premises/cloud) environment.
  • Experience with OIC adapters (e.g., REST Adapter, Database Adapter) and integration styles (e.g., orchestrated flows, schedules, and events).
  • Familiarity with integration best practices, including API management, fault tolerance, and scalability in OIC.

Preferred Qualifications:

  • Experience integrating with Oracle E-Business Suite (EBS), particularly for financial modules (e.g., procurement, payables), though not required.
  • Knowledge of PL/SQL for data processing and Oracle database environments (e.g., Oracle 19c/23AI on Linux).
  • Exposure to external system integrations (e.g., ERP/CRM platforms) via REST.
  • Certification in Oracle Integration Cloud or related Oracle middleware.
  • Experience working with a federal agency would be preferred.
Security & Eligibility Requirements
  • Ability to obtain and maintain a federal Public Trust (suitability) clearance
  • Must be able to pass a federal background investigation
  • U.S. Citizenship or Permanent Residency required (no visa sponsorship available)
Benefits
  • Referral Bonus
  • (401k) Matching
  • Holidays – Eleven
  • Technology Reimbursement
  • Short-Term & Long-Term Disability
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days)
  • 80% Employer Paid Health Care Plan (Medical, Dental & Vision)
Equal Opportunity Employer Minority/Female/Veteran/Disability

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group.

Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.