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Oracle Service Cloud Administrator Jobs (NOW HIRING)

iFlow Inc

Oracle Service Cloud

San Jose, CA · On-site

Oracle Service Cloud (Fusion). Location: San Jose ,CA or Should be available in PST / MST location Duration: 6 Months Experience : 1-20 Years Description : Key skills : Required Skills 5+ years of ...

InterSources Inc

Oracle Service Cloud

Irvine, CA · On-site

$60 - $74.50/hr

They are seeking a Senior Oracle Service Cloud professional to design and maintain CRM applications, ensuring high performance and responsiveness while managing service level agreements.

SonSoft Inc.

Oracle Service Cloud (GC--USC)

Manhattan, NY · On-site

$70 - $88/hr

They are seeking a technofunctional consultant with extensive experience in Oracle Service Cloud to provide functional and technical leadership, interact with customers, and guide team members in ...

Sonsoft Inc

Oracle Service Cloud (GC--USC)

New York, NY · On-site

$69.50 - $87.50/hr

... and Oracle Field Service Cloud would be an advantage Excellent Client handling skills Should have handled at least 3-4 projects involving complex UI customization, Complex integrations and High ...

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Oracle Service Cloud Administrator information

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How much do oracle service cloud administrator jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for oracle service cloud administrator in the United States is $24.39, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What does an Oracle Service Cloud Administrator do?

An Oracle Service Cloud Administrator manages and configures the Oracle Service Cloud (formerly RightNow), a customer experience platform used by organizations to handle customer inquiries, support tickets, and knowledge management. Their responsibilities include setting up user permissions, customizing workflows, integrating third-party systems, and ensuring system security and performance. They also provide technical support, troubleshoot issues, and help optimize the platform to enhance customer service operations.

What are the key skills and qualifications needed to thrive as an Oracle Service Cloud Administrator?

To thrive as an Oracle Service Cloud Administrator, you need expertise in cloud-based CRM systems, strong analytical skills, and a background in IT or computer science. Familiarity with Oracle Service Cloud (RightNow), configuration tools, incident management, and certifications such as Oracle CX Cloud certification are typically required. Excellent problem-solving, communication, and time management skills help administrators interact with stakeholders and resolve complex technical issues efficiently. These skills ensure the effective configuration, maintenance, and optimization of the Oracle Service Cloud platform to support business operations.

What are some common challenges faced by Oracle Service Cloud Administrators and how can they be addressed?

Oracle Service Cloud Administrators often encounter challenges such as managing complex configurations, handling system integrations, and keeping up with regular platform updates. Successfully addressing these issues requires a proactive approach—regularly reviewing release notes, collaborating closely with IT and support teams, and leveraging Oracle community resources. Building clear documentation and maintaining open communication with stakeholders can also help ensure that any changes or issues are addressed efficiently and transparently.

What are popular job titles related to Oracle Service Cloud Administrator jobs?

For Oracle Service Cloud Administrator jobs, the most frequently searched job titles are:

Oracle Service Cloud

San Jose, CA • On-site

iFlow Inc
See more jobs at iFlow Incexternal

Contractor

Re-posted 12 days ago

Job description


IFlow is hiring for role Oracle Service Cloud
Job Title: Oracle Service Cloud (Fusion).
Location: San Jose ,CA or Should be available in PST / MST location
Duration: 6 Months
Experience: 1-20 Years
Description:
Key skills:
Required Skills
5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion).
Solid understanding of customer service operations and CRM/contact center best practices.
Strong communication, stakeholder management, and onsite leadership skills.
Ability to create detailed functional and technical documentation.
Experience managing projects in cross-functional enterprise environments
Preferred Skills:
Oracle certifications (e.g., Oracle B2C Service Certified).
Familiarity with scripting (JavaScript, PHP) in Oracle Service Cloud.
Experience with middleware/integration tools (e.g., MuleSoft, Oracle Integration Cloud).
Understanding of customer experience analytics and reporting (e.g., Oracle BI, Genesys reporting).