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Oracle Customer Service Jobs in California (NOW HIRING)

Infojini Inc

Oracle CRM

San Jose, CA

$74.50 - $93.75/hr

Company Description Infojini Consulting is a full service IT consulting, services, and staffing ... Strong technical experience in building customizations around Oracle CRM, Sales Cloud and has ...

Vkore Solutions

Oracle CRM Lead

San Jose, CA · On-site

Lead onsite CRM initiatives involving Oracle Service Cloud configuration, customization, and integration with Genesys Cloud CX. * Serve as the primary liaison between business users, technical teams ...

Brillius

Oracle CC&B Test Lead

San Francisco, CA · On-site

$56 - $76.25/hr

CC&B Experience • Must have experience with Oracle Customer Care and Billing (CC&B) and testing ... services, and map layers through manual and automated test cases. • Perform cross-browser and ...

Infosys

Oracle Fusion Cloud MDM Consultant

Irvine, CA · On-site

$96K - $146K/yr

... services and consulting. We enable clients in more than 50 countries to navigate their digital ... Preferred Skill and Experience • Experience with Oracle Customer Data Management (CDM) Cloud or ...

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How much do oracle customer service jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for oracle customer service in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is the average salary for entry-level Oracle positions?

Entry-level Oracle customer service positions typically offer salaries ranging from $40,000 to $55,000 annually, depending on location and company. These roles often require basic knowledge of Oracle products and customer support skills, with opportunities for growth and certification to increase earning potential.

What is the difference between Oracle Customer Service vs Oracle Technical Support?

AspectOracle Customer ServiceOracle Technical Support
Required CredentialsCustomer service experience, basic Oracle product knowledgeTechnical certifications, Oracle product expertise
Work EnvironmentCustomer interaction, call centers, support portalsTechnical troubleshooting, remote support, issue resolution
Employer & Industry UsageOracle, software and hardware supportOracle, enterprise IT support
Common Search & ComparisonCustomer service roles, client supportTechnical support roles, troubleshooting

Oracle Customer Service focuses on assisting clients with general inquiries, account management, and product usage, often requiring strong communication skills. Oracle Technical Support involves diagnosing and resolving technical issues, requiring technical certifications and product expertise. While both roles support Oracle clients, Customer Service emphasizes customer interaction, whereas Technical Support emphasizes technical problem-solving.

Is IT difficult to get a job at Oracle?

Getting a job as an Oracle Customer Service representative can be competitive and typically requires strong communication skills, technical knowledge of Oracle products, and relevant customer service experience. Candidates often need to pass multiple interview stages and demonstrate problem-solving abilities, but the difficulty varies based on the role and individual qualifications.

Does Oracle do remote jobs?

Oracle Customer Service roles often offer remote work options, especially for positions that involve communication and support tasks. Remote jobs typically require strong communication skills, familiarity with customer service tools, and sometimes specific certifications or training. Availability of remote work can vary by role and location, so it is advisable to check the specific job listing for remote work options.

What are Oracle Customer Service representatives?

Oracle Customer Service representatives are professionals who assist customers with inquiries, technical support, and troubleshooting related to Oracle's products and services. They serve as the main point of contact between Oracle and its clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work through various channels such as phone, email, or live chat, and often collaborate with technical teams to address more complex problems. Their goal is to provide prompt, accurate, and helpful support to Oracle customers.

What are the key skills and qualifications needed to thrive as an Oracle Customer Service Representative, and why are they important?

To thrive as an Oracle Customer Service Representative, you need a solid understanding of Oracle products, customer support processes, and preferably a background in IT or business. Familiarity with Oracle Service Cloud, CRM software, ticketing systems, and relevant certifications such as Oracle Certified Associate can be highly beneficial. Excellent communication, problem-solving abilities, and patience are critical soft skills for addressing customer concerns and building rapport. These skills ensure efficient issue resolution, high customer satisfaction, and effective support in a technology-driven environment.

What skills are needed for Oracle jobs?

Oracle customer service roles typically require strong communication and problem-solving skills, proficiency with customer relationship management (CRM) tools, and a good understanding of Oracle products and services. Technical skills such as data entry, troubleshooting, and familiarity with software applications are also important, along with the ability to work in a team and handle customer inquiries efficiently.

What are some common challenges faced by Oracle Customer Service representatives, and how can they be effectively managed?

Oracle Customer Service representatives often encounter complex technical issues and high-priority client requests that require both product expertise and strong problem-solving skills. Navigating these challenges typically involves collaborating with technical teams, prioritizing tasks based on urgency, and maintaining clear communication with clients to set expectations. Staying updated on Oracle's evolving products and utilizing internal knowledge bases can help resolve cases efficiently. Continuous learning and teamwork are essential for managing difficult scenarios and delivering excellent customer support.
What are popular job titles related to Oracle Customer Service jobs in California? For Oracle Customer Service jobs in California, the most frequently searched job titles are:
What job categories do people searching Oracle Customer Service jobs in California look for? The top searched job categories for Oracle Customer Service jobs in California are:
Oracle Customer Service jobs near you
Infographic showing various Oracle Customer Service job openings in California as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Customer Service Specialist - CC&B

Anjaneyap Global Inc

Los Angeles, CA • On-site

$18.25 - $24.25/hr

Full-time

Re-posted 19 hours ago

Job description

Company Description
Job Description
There is a position for Customer Service Specialist - CC&B in Los Angeles, CA.
If interested please do share me your most updated resume and get back to me at 510-370-3439.
Title : Customer Care and Billing
Below is the JD for your reference:
  • Customer Service Specialist with 3-5 years of total experience and at least one year of experience working directly with the Oracle Customer Care & Billing package, or equivalent mix of training and hands-on.
  • Should be able to validate that customer bills have been accurately computed based on values present in CC&B, and document findings accordingly.
  • Should be able to understand end-to-end billing-related process flows within CC&B and to either solve directly or document and escalate any issues that are discovered.

Thank You & Best Regards
Nitish Gupta
RECRUITMENT LEAD.Milpitas, CA
Desk no. 510-370-3439E-fax:- 510-279-5699
Whats App: 510-370-3439
LINKED IN: https://in.linkedin.com/in/nitish-gupta-616497a6
Qualifications
ORACLE Customer Service Specialist - CC&B
Additional Information
All your information will be kept confidential according to EEO guidelines.

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