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Oracle Crm Jobs (NOW HIRING)

Infojini Inc

CRM System Specialist

Austin, TX

Develop database objects like views and/or functions and integrate them with the CRM solution ... Working Knowledge of Microsoft SQL Server, Oracle Database and SQL/T-SQL Knowledge of object ...

Ten Group

CRM Manager

Las Vegas, NV · On-site

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

Ten Group

CRM Manager

Las Vegas, NV · On-site

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

Ten Group

CRM Manager

Las Vegas, NV

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

Ten Group

CRM Manager

New York, NY

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

Ten Group

CRM Manager

New York, NY · On-site

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

Ten Group

CRM Manager

Las Vegas, NV

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

DJ&A

CRM Manager

Golden, CO · On-site

$40 - $50/hr

CRM Manager (Deltek VantagePoint) Location: Missoula, MT (preferred) or remote within the U.S. (hybrid considered) Employment Type: Full-time About DJ&A At DJ&A, you'll join a multidisciplinary ...

DJ&A

CRM Manager

Bozeman, MT · On-site

$40 - $50/hr

CRM Manager (Deltek VantagePoint) Location: Missoula, MT (preferred) or remote within the U.S. (hybrid considered) Employment Type: Full-time About DJ&A At DJ&A, you'll join a multidisciplinary ...

Sonsoft Inc

Siebel CRM

Milwaukee, WI

... CRM/ Oracle Sales Cloud/Service Cloud implementations * Experience in in translate functional requirements and business rules into technology solutions and develop a technical strategy, and be able ...

Analysis Group, Inc.

CRM Manager

Boston, MA · On-site

The CRM Manager serves as the primary business owner of the firm's CRM, ERM, and relationship intelligence ecosystem. This role is responsible for translating marketing technology strategy into CRM ...

Sonsoft Inc

Siebel CRM

Milwaukee, WI

At least 4 years of experience in implementing CRM solutions with a minimum of 2 years in Siebel CRM/ Oracle Sales Cloud/Service Cloud implementations. * Experience in in translate functional ...

Soni Resources

CRM Manager

New York, NY · On-site

$145K - $165K/yr

A leading global professional services firm is seeking a CRM Manager to join its Marketing team. This role is ideal for a technically strong professional with experience in CRM administration, change ...

CSS, Inc

CRM Manager

Chevy Chase, MD · On-site

The CRM Manager is the day-to-day manager of the federal client's CRM system (Salesforce) and is primarily responsible for ensuring that the system delivers meaningful, real-time insights for ...

The Aspen Group

Manager, CRM

Chicago, IL · On-site

$110K - $125K/yr

Support the development and execution of CRM strategies aligned with brand and marketing objectives, owning priority customer journey touchpoints and lifecycle to guide messaging, timing, and ...

The Aspen Group

Manager, CRM

Chicago, IL

$110K - $125K/yr

Support the development and execution of CRM strategies aligned with brand and marketing objectives, owning priority customer journey touchpoints and lifecycle to guide messaging, timing, and ...

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How much do oracle crm jobs pay per hour?

As of May 30, 2026, the average hourly pay for oracle crm in the United States is $61.15, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $71.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Oracle CRM Specialist, and why are they important?

To excel as an Oracle CRM Specialist, you need strong expertise in customer relationship management processes, a solid understanding of Oracle CRM applications, and relevant educational qualifications such as a degree in computer science or related fields. Familiarity with Oracle CRM modules, SQL, integration tools, and certifications like Oracle Certified Professional are typically required. Excellent problem-solving, communication, and project management skills help in understanding user needs and delivering effective solutions. These competencies ensure the effective implementation, customization, and support of Oracle CRM systems to drive business growth and customer satisfaction.

What are common challenges Oracle CRM professionals face when implementing new modules, and how can they overcome them?

Oracle CRM professionals often encounter challenges such as integrating new modules with existing legacy systems, ensuring data accuracy during migration, and aligning the system with unique business processes. To overcome these obstacles, it's crucial to have a clear project plan, engage stakeholders early, and conduct thorough testing before deployment. Collaboration with cross-functional teams—such as IT, sales, and customer support—also helps ensure a smoother rollout and long-term adoption.

What is an Oracle CRM specialist?

An Oracle CRM specialist is a professional who implements, manages, and supports Oracle's Customer Relationship Management (CRM) software solutions. These professionals work to optimize business processes related to sales, marketing, customer service, and support using Oracle CRM tools. Their responsibilities often include customizing the CRM system, integrating it with other business applications, training users, and troubleshooting issues. Oracle CRM specialists play a crucial role in helping organizations enhance customer relationships and streamline operations.

What is the difference between Oracle Crm vs Salesforce Crm?

AspectOracle CrmSalesforce Crm
Required CredentialsOracle certifications, CRM knowledgeSalesforce certifications, CRM expertise
Work EnvironmentEnterprise software, cloud-based solutionsCloud-based SaaS platform, enterprise focus
Employer & Industry UsageLarge corporations, industries like finance and manufacturingVarious industries, including tech, retail, finance
Common Search & Comparison IntentYesYes

Oracle Crm and Salesforce Crm are both leading customer relationship management platforms used by large enterprises. Oracle Crm often integrates with other Oracle enterprise solutions and is favored in industries like finance and manufacturing. Salesforce Crm is widely adopted across various industries for its user-friendly interface and extensive app ecosystem. While both require CRM knowledge and certifications, their deployment environments and industry focus differ, helping organizations choose based on their specific needs.

More about Oracle Crm jobs
What states have the most Oracle Crm jobs? States with the most job openings for Oracle Crm jobs include:
What job categories do people searching Oracle Crm jobs look for? The top searched job categories for Oracle Crm jobs are:
Oracle Crm jobs near you
Infographic showing various Oracle Crm job openings in the United States as of May 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 59% Physical, 4% Hybrid, and 37% Remote job distribution, with an average salary of $127,184 per year, or $61.1 per hour.
DIRECTOR OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

DIRECTOR OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

Micro Center

Hilliard, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Micro Center rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

15th of 30 rated technology retailers

Job description

MICRO CENTER is the nation's leading computer and electronics big-box retailer, offering more than 40,000 of the industry's best technology products. For over 45 years, our success has been built on unmatched product expertise, a passion for innovation, and a deep commitment to exceptional customer service.
At Micro Center, Passion, Energy, and Commitment aren't just words-they're how we work, grow, and win together. We take pride in creating long-term customer relationships and cultivating a workplace where associates are supported, empowered, and valued.
We are currently seeking a self-motivated, results oriented Director of Customer Relationship Management (CRM). (This position is located in our Hilliard Ohio Home Office.)
About the Role
The Director of Customer Relationship Management leads the CRM and customer data strategy for a store-led, omnichannel retail organization, with responsibility for driving customer acquisition, retention, and lifetime value.
This role manages the customer lifecycle end to end using customer data, CRM platform (Bloomreach), and personalization to connect digital touchpoints (website, email, SMS) with in-store and online behavior, ensuring a seamless and consistent customer experience. Reporting to the Chief Marketing Officer, the Director partners closely with Stores, Merchandising, Marketing, Digital, E-commerce, IT, and Analytics to align customer engagement strategies with both store performance and digital growth.
What You'll Do
Omnichannel CRM Strategy
  • Define and execute a CRM strategy that drives store traffic, store and BOPIS conversion, and integrated omnichannel experiences
  • Manage the customer lifecycle across acquisition, onboarding, engagement, retention, loyalty, and reactivation
  • Align CRM programs with store promotions, merchandising strategies, digital campaigns, and seasonal retail initiatives
  • Ensure the website and digital experiences support in-store, online, and omnichannel fulfillment options, including BOPIS

Customer Data Integrity, Segmentation & Insights
  • Maintain the integrity of customer data across all retail and digital systems, ensuring accuracy, consistency, and reliability
  • Manage customer de-duplication processes, identity resolution, and master customer records
  • Establish and maintain strong data hygiene standards, including governance, validation, and ongoing quality monitoring
  • Develop customer segments based on purchase behavior, channel engagement, geography, preferred store, and category affinity
  • Partner with analytics teams to measure customer behavior and performance across in-store, digital, and omnichannel journeys
  • Ensure compliance with privacy and data regulations (e.g., GDPR, CCPA)

Technology & Platform Management
  • Manage CRM, marketing automation, loyalty, and customer data platforms (CDPs)
  • Partner with IT, Digital, and E-commerce teams to integrate POS, e-commerce platforms, membership systems, and CRM
  • Lead optimization of CRM and personalization technologies, including Bloomreach, to support omnichannel personalization and product discovery

Lifecycle Marketing, Personalization & Geo-Targeting
  • Develop CRM-driven campaigns across email, SMS, push notifications, membership communications, and other owned channels
  • Deliver personalized messaging and offers informed by channel behavior, purchase history, and location signals
  • Use geo-targeting and store-preference data to drive store visits and online order reservations
  • Leverage website behavior to guide customers toward stores, online reservations, or omnichannel fulfillment paths
  • Establish test-and-learn frameworks to optimize personalization, cadence, and omnichannel conversion

Membership & Retention
  • Lead or closely partner on retail membership program strategy and execution
  • Develop initiatives that increase repeat purchases, visit frequency, and long-term customer value across channels
  • Use CRM insights to re-engage lapsed customers and strengthen cross-channel loyalty

Team Leadership & Cross-Functional Collaboration
  • Build, lead, and manage a high-performing CRM and lifecycle marketing team
  • Serve as the CRM and customer data subject-matter expert across the organization
  • Collaborate closely with Stores, Merchandising, Marketing, Digital, E-commerce, IT, Analytics, and Customer Support

Performance, Reporting & Optimization
  • Define and track CRM and omnichannel KPIs including:

    • Customer acquisition, retention, and lifetime value (CLV)
    • Engagement and conversion across channels
    • BOPIS adoption and conversion rates
    • Online-to-store attribution and influenced store sales
    • Store visit frequency and omnichannel revenue contribution

  • Monitor customer data quality and continuously improve accuracy and usability
  • Deliver performance reporting and strategic insights to the CMO and executive leadership
  • Continuously refine CRM programs to improve omnichannel performance and customer experience

What We're Looking For
  • Bachelor's degree in Marketing, Business, Information Systems, or a related field (MBA or an advanced degree a plus)
  • Experience in brick-and-mortar, omnichannel, or specialty retail
  • 8-12+ years of experience in CRM, lifecycle marketing, or customer experience in an omnichannel or retail environment
  • 3-5+ years of people management experience
  • Hands-on experience with CRM, marketing automation, POS, membership programs, and customer data platforms (Bloomreach strongly preferred)
  • Experience managing large-scale customer databases
  • Experience managing customer data quality, de-duplication, and data hygiene
  • Strong analytical skills with the ability to connect customer insights to store, digital, and omnichannel performance

Key Competencies
  • Omnichannel, customer-first mindset
  • Strong understanding of customer data, attribution, and segmentation
  • Experience with personalization, geo-targeting, and lifecycle marketing
  • Data-driven decision making
  • Cross-functional leadership and collaboration

Work Environment
  • On-site, 5 days per week
  • Occasional travel may be required

Benefits That Support Your Growth and Well-Being:
At Micro Center, we're committed to taking care of our associates so they can thrive-both at work and in life. Our comprehensive benefits package includes:
  • Medical, Dental & Vision Coverage for regular full-time associates
  • Competitive Employee Discount, including our Friends & Family Discount Program
  • Tuition Reimbursement and Education Savings Opportunities to support continuous learning
  • Paid Time Off for regular associates to rest, recharge, and take care of what matters most
  • 401(k) Retirement Plan with Company Match to help you plan for the future
  • Industry-Leading Vendor and Company Training to build your skills and product expertise
  • Clear Career Growth and Advancement Opportunities across the organization

Why Micro Center
Our core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades-and it's what makes Micro Center a truly exceptional place to build your career.
Micro Center is an Equal Opportunity Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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