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How much do oracle cx jobs pay per year?

As of Aug 10, 2026, the average yearly pay for oracle cx in the United States is $135,020.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,500.00 and $160,500.00 per year, depending on experience, location, and employer.

What does an Oracle CX do?

On a typical day as an Oracle CX professional, you may be gathering business requirements from stakeholders, configuring Oracle CX cloud applications, troubleshooting system issues, and developing integrations between platforms. Collaboration with project managers, developers, and end users is common as you work to deliver seamless customer experiences and resolve any technical or process challenges. You might also participate in user training sessions, test new features, and provide ongoing support to ensure successful adoption of the Oracle CX solutions. This mix of technical configuration and user interaction creates a dynamic work environment focused on continuous improvement and customer satisfaction.

What are the key skills and qualifications needed to thrive in the Oracle CX position?

To thrive as an Oracle CX professional, you need expertise in Oracle Customer Experience (CX) cloud applications, CRM processes, and customer data management, typically supported by a relevant degree and industry certifications. Familiarity with Oracle CX modules such as Sales, Service, and Marketing Cloud, as well as proficiency in tools like Oracle Integration Cloud and REST APIs, is highly valued. Strong problem-solving, client communication skills, and the ability to work collaboratively across departments set top candidates apart. These competencies ensure that you can design, implement, and optimize Oracle CX solutions that drive user adoption and achieve business objectives.

What is an Oracle CX?

An Oracle CX job involves working with Oracle Customer Experience (CX) solutions, which help businesses manage customer interactions across sales, marketing, service, and e-commerce. Professionals in this role implement, customize, and optimize Oracle CX applications to improve customer engagement and business efficiency. Responsibilities may include configuring software, analyzing customer data, integrating systems, and providing support to ensure seamless customer journeys. This role is common in industries that prioritize customer relationships and digital transformation efforts.

More about Oracle CX jobs
What cities are hiring for Oracle Cx jobs? Cities with the most Oracle Cx job openings:
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Oracle CX jobs near you
Infographic showing various Oracle Cx job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 1% Part Time, and 12% Contract. Highlights an 86% Physical, 6% Hybrid, and 8% Remote job distribution, with an average salary of $135,020 per year, or $64.9 per hour.

Oracle Fusion Cloud Service Logistics / Depot Repair Functional Consultant

Avalon Software Services

Boston, MA • On-site

Contractor

Re-posted 25 days ago

Job description

Job Title: Oracle Fusion Cloud Service Logistics / Depot Repair Functional Consultant

•  Work Location: Remote

•  Client Location: Boston, MA (need to travel we can pay expenses) 

About the Role

We are seeking a highly experienced Oracle Fusion Cloud Service Logistics / Depot Repair Functional Consultant to join our team. This is a purely functional role focused on optimizing Oracle Fusion Service Cloud modules to streamline depot repair processes, returns management, preventive maintenance, spare parts handling, and service logistics. The consultant will play a key role in business process analysis, solution design, system configuration, testing, troubleshooting, and end-user enablement.

Key Responsibilities

•  Gather and analyze business requirements for Depot Repair, Return Material Authorization (RMA), warranty management, spare parts management, subscriptions, returns management, and end-to-end service processes.

•  Configure Oracle Fusion Service Logistics and Depot Repair modules, including repair workflows, parts ordering, reservations and fulfillment, charges, estimates, and pricing & billing for service orders.

•  Design and implement end-to-end repair lifecycles (e.g., return receipt, repair execution, shipping, billing, and invoicing).

•  Set up repair types, status flows, billing rules, warranty entitlements, and related configurations.

•  Collaborate with integrated Fusion modules, including Order Management (OM), Inventory, Costing, Service Contracts, Installed Base, Field Service, and Subscriptions.

•  Prepare functional documentation, including Business Requirements Documents (BRD), setup guides, and User Acceptance Testing (UAT) scripts.

•  Support System Integration Testing (SIT), UAT, go-live activities, post-production hypercare, and troubleshooting of issues.

•  Deliver end-user training sessions and facilitate knowledge transfer to internal teams.

•  Coordinate with technical and QA teams on custom reports, extensions, integrations, testing, and issue resolution.

•  Provide expertise in related areas such as Oracle Service Cloud, Subscription Management, Order Management, Pricing, Field Service (including Oracle Field Service Cloud - OFSC), and Oracle CX/CRM modules, with a focus on service request management and work order management.

Required Skills and Qualifications

•  10+ years of experience as an Oracle Functional Consultant, with at least 4+ years focused on Oracle Fusion Cloud Service Logistics / Depot Repair.

•  Proven track record in full lifecycle implementations of Oracle Fusion Service and SCM modules, particularly Depot Repair, Service Logistics, returns management, spare parts, and subscriptions.

•  Strong functional knowledge of depot repair processes, including RMA creation, repair work orders, parts management and fulfillment, charges/estimates, and integration with SCM (e.g., Inventory, OM, Costing).

•  Hands-on configuration experience in Oracle Fusion Cloud Service, including Service Requests, Work Orders, Parts Reservation & Fulfillment, Depot Repair, and Pricing & Billing for Service Orders.

•  Familiarity with integrations across Oracle Fusion modules: Service Contracts, Installed Base, Order Management, Inventory, Costing, Pricing, Field Service, and Subscriptions.

•  Experience in Oracle Service Cloud, Subscription Management, Preventive Maintenance , Oracle Field Service Cloud (OFSC), and Oracle CX/CRM is highly desirable.

•  Excellent requirements gathering, gap analysis, solution design, testing, and troubleshooting skills.

•  Strong documentation and communication abilities, with experience in training and knowledge transfer.

•  Ability to work independently in a remote environment while collaborating with cross-functional and QA teams.

If you have deep expertise in Oracle Fusion  subscription, Preventive Maintenance, Service Logistics and Depot Repair and are passionate about optimizing service operations