Optum Serve Jobs in Kansas (NOW HIRING)

, part of the Optum family of business. We're dedicated to simplifying the logistics of complex workforce health programs with cost-effective solutions and a seamless distribution process. With offices in La Crosse, Wis., a satellite office in Chicago and remote employees throughout the country, we have a variety of rewarding career opportunities for you. Elevate your career as you help us create a healthier tomorrow for everyone and discover the meaning behind Caring. Connecting. Growing together.

The Optum Serve Physician Assistant or Nurse Practitioner provides clinically competent delivery of quality virtual medical care services required during Optum Serve operations. The PA or NP is responsible for providing clinically competent medical care services, within their scope of practice. The PA or NP working remotely on behalf of Optum Serve is responsible for safe patient care and ensuring adherence to all Optum Serve Policies and Procedures.

All PA or NP shall meet the qualifications for their specialty and perform essentially the same functions, within the scope of acceptable standards for their technical professional discipline, as those required by DoD or government service technical professionals of similar experience and in similar duty assignments.

This position works in collaboration with other providers as well as other team members of the healthcare team to complete Virtual health assessments in non-traditional healthcare settings. This provider is responsible for virtual patient triage, assessments, and referrals of all presenting patients to Optum Serve Telehealth.

Seeking to hire PAs or NPs who reside or hold licensure in the following states with ability to obtain multiple state licenses per regional assignment: KS, OR, AR, AK, IA, ME, KY, CT, NH, WV, DE, MT, ID, SD, NM, RI, ND, VT, WY, WY, NE

This role is entirely remote and requires working in a non-traditional clinical setting. It is also (virtually) customer-facing with high expectations for operational excellence. The noise level is moderate and there is no risk of exposure to infectious diseases and blood-borne pathogens. Hours may vary based on location, patient volume, and business needs. This list of essential functions is not exhaustive and may be supplemented and changed as necessary.

• Excellent critical thinking, problem solving, verbal and written communication skills, in addition to patience and a high-level of customer service to all patients and fellow staff
• Always acts professionally with minimal supervision as a representative of Optum Serve
• Possesses strong organizational skills and the ability to prioritize, solve moderately complex problems while working both independently and collaboratively with others
• Maintains compliance with Optum Serve and Federal, State, and Local regulatory, contractual, and organizational guidelines including HIPAA as outlined in training and policies/procedures, quality assurance and improvement processes
• Organizes workload, sets priorities, completes assignments in a timely manner and utilizes resources appropriately while complying with organizational standards
• Dedicated to building rapport with team members, internal and external customers, and management team by demonstrating a strong customer service orientation and a continuous positive image of Optum Serve
• Is punctual for work attendance and abide by work schedule
• Practices within mandated scope of licensure/certification
• Provide excellent patient care within the scope of PA or NP credentialed privileges
• Analyze and interpret histories, symptoms, physical findings, and diagnostic information
• Maintain complete and detailed records of patients' plans of care, documenting care within an appropriate time frame
• Conduct virtual medical assessment
• Ensure appropriate follow-ups for all referrals
• Ensure patient assessments are being carried out as per site guidelines
• Manage new medical problems and appropriate follow-up on any ongoing medical problems
• Perform other duties as assigned by Leadership
• Apply proper patient identification practice and HIPPA compliance
• Provide virtual support in emergent situations to patients who have medical needs while waiting for emergency response team
• Remain up to date on all contract requirements
• This list of essential functions is not exhaustive and may be supplemented and changed as necessary

• Responsible for assessment of patient's emergent needs in a nontraditional setting
• Att