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Optum Eap Jobs (NOW HIRING)

Liberty Software

QA Analyst

Southlake, TX · On-site

Confidential counseling resources for mental health, financial planning, and more, via Optum EAP * Fully stocked breakroom Drive quality in software and APPLY TODAY!

Liberty Software

QA Analyst

Southlake, TX

Confidential counseling resources for mental health, financial planning, and more, via Optum EAP * Fully stocked breakroom Drive quality in software and APPLY TODAY!

Liberty Software

QA Analyst

Dallas, TX

Confidential counseling resources for mental health, financial planning, and more, via Optum EAP * Fully stocked breakroom Drive quality in software and APPLY TODAY!

Total Spectrum Care

Behavior Technician

Ypsilanti, MI

$19/hr

Employee Assistance Program (Optum EAP) * Student Loan Assistance Program (Summer) * Access to employee discount programs * At least 18 years old on your first day of employment * Authorized to work ...

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How much do optum eap jobs pay per year?

As of Jun 19, 2026, the average yearly pay for optum eap in the United States is $104,124.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $131,500.00 per year, depending on experience, location, and employer.

What does a typical day look like for an Optum EAP Counselor?

A typical day for an Optum EAP Counselor involves providing telephonic or virtual counseling sessions to employees seeking assistance with personal, family, or workplace issues. You'll also conduct assessments, offer resource referrals, and document cases in compliance with privacy regulations. Collaboration with other mental health professionals, HR partners, and sometimes managers is common to ensure holistic support for clients. While the role is primarily focused on direct client support, there are also regular team meetings, training sessions, and opportunities for professional development.

What is an Optum EAP?

An Optum EAP (Employee Assistance Program) is a workplace benefit that provides employees and their families with confidential support for personal, mental health, and work-related issues. Roles related to Optum EAP may involve counseling, case management, or administrative tasks, often requiring knowledge of mental health services and confidentiality protocols.

Is Optum laying off employees?

There are no publicly available reports indicating that Optum EAP employees are currently being laid off. Like many companies, Optum may adjust staffing levels based on business needs, but specific layoffs have not been publicly confirmed. Job stability can vary by department and location.

What is an Optum EAP job?

An Optum EAP (Employee Assistance Program) job typically involves providing support services to employees and their families, helping them address personal and work-related challenges. Professionals in these roles may offer counseling, crisis intervention, referrals, and resources for mental health, substance abuse, financial concerns, and more. They often work in healthcare, human resources, or behavioral health settings, ensuring that employees receive the necessary support to maintain well-being and productivity.

What is Optum being investigated for?

There are no publicly available reports indicating that Optum or its related roles, such as Optum Eap, are currently under investigation. Job seekers should focus on verified information and official sources when researching the company or role. Investigations, if any, are typically handled by regulatory agencies and are publicly disclosed if relevant.

What are the key skills and qualifications needed to thrive in the Optum Eap position, and why are they important?

To thrive as an Optum Employee Assistance Program (EAP) Counselor, you need a background in mental health counseling, social work, or psychology, often supported by an LCSW, LPC, or equivalent license. Familiarity with case management software, telehealth platforms, and confidential reporting systems is typically required. Outstanding listening skills, emotional intelligence, and the ability to manage sensitive situations with discretion set top candidates apart. These skills ensure effective support and guidance for employees, proper documentation, and adherence to privacy requirements in a high-stakes, supportive work environment.

Does Optum pay well?

Optum EAP positions typically offer competitive pay rates aligned with industry standards for healthcare and mental health support roles. Compensation varies based on experience, location, and specific job responsibilities, with some roles offering additional benefits such as health insurance and flexible schedules.
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Optum Eap jobs near you
Onsite EAP Counselor (Per Diem) - Titusville, FL

Onsite EAP Counselor (Per Diem) - Titusville, FL

Optum

Titusville, FL

Per diem

Posted 16 days ago

Optum rating

7.5

Company rating: 7.5 out of 10

Based on 1,023 frontline employees who took The Breakroom Quiz

226th of 873 rated healthcare providers

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Onsite EAP Counselor is a professional position responsible for providing onsite services to either a dedicated customer or customers in our overall book of business. Responsibilities range from assessment and referral, management consultations, training, and critical incident response. An Onsite EAP Counselor may also provide consultation to HR, program managers and supervisors on workplace and organizational issues. 
***This is a per diem position for a total of 16 hours per week (hours are guaranteed).  Position is non-exempt status and paid on an hourly basis.*** 
 
Primary Responsibilities:
  • Conduct solution focused consultations; helping clients define goals, plan action and gain insight
  • Assess and refer to appropriate programs and services including but not limited to: Worklife, behavioral health, substance abuse / chemical dependency and community-based resources
  • Assist with referrals for members needing ongoing/additional counseling services
  • Provide limited after care monitoring (following up with employees and/or providers to ensure the safety of employees, continuation of treatment, etc.)
  • Provide manager consultation services on a variety of work-related issues such as; performance management, trauma impacting the workplace, organizational change, individual employee crisis intervention, coaching, and Work-life issues
  • Provide crisis intervention and management support in response to Critical Incidents
  • Conduct on-site training services for managers and employees (e.g. wellness seminars, Health fairs, Lunch & Learns)
  • Participate in monthly 1 on 1's, team meetings, and other customer meetings as required
  • Utilize UHG computer to accurately and thoroughly document member contact/case documentation accessing appropriate clinical case management system (s) within departmental time frame
  • Follow internal ethical and regulatory privacy policies such as HIPAA, maintain confidentiality and private health information of members. Follows state and federal licensing practices
  • Other projects as assigned by manager
 
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Masters/Doctoral degree in a recognized behavioral health discipline
  • Current, unrestricted license at the independent practice level
  • 3+ years of experience in a behavioral health setting
  • Ability to work onsite as needed
Preferred Qualifications:
  • CEAP
  • Training in EAP, workplace and organizational dynamics
  • EAP experience
  • Experience in settings such as managed care, private or public clinics, with emphasis on mental health, chemical dependency, and work place issues
  • Proficiency with all MS Office applications
  • Proven solid written and verbal communication skills
  • Proven solid interpersonal skills required and the ability to work effectively among different levels of management and personnel
  • Proven solid organizational skills with the ability to manage stressful situations and multiple competing priorities
 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.


UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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