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Optum Eap Jobs (NOW HIRING)

Total Spectrum Care

Behavior Technician

Okemos, MI

$150/day

Employee Assistance Program (Optum EAP) * Student Loan Assistance Program (Summer) * Access to employee discount programs * At least 18 years old on your first day of employment * Authorized to work ...

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Optum Eap information

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$55.5K

$104.1K

$151.5K

How much do optum eap jobs pay per year?

As of Sep 3, 2026, the average yearly pay for optum eap in the United States is $104,124.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $131,500.00 per year, depending on experience, location, and employer.

What is an Optum Eap?

An Optum EAP (Employee Assistance Program) job typically involves providing support services to employees and their families, helping them address personal and work-related challenges. Professionals in these roles may offer counseling, crisis intervention, referrals, and resources for mental health, substance abuse, financial concerns, and more. They often work in healthcare, human resources, or behavioral health settings, ensuring that employees receive the necessary support to maintain well-being and productivity.

What does an Optum Eap counselor do?

A typical day for an Optum EAP Counselor involves providing telephonic or virtual counseling sessions to employees seeking assistance with personal, family, or workplace issues. You'll also conduct assessments, offer resource referrals, and document cases in compliance with privacy regulations. Collaboration with other mental health professionals, HR partners, and sometimes managers is common to ensure holistic support for clients. While the role is primarily focused on direct client support, there are also regular team meetings, training sessions, and opportunities for professional development.

What are the key skills and qualifications needed to thrive in the Optum Eap position, and why are they important?

To thrive as an Optum Employee Assistance Program (EAP) Counselor, you need a background in mental health counseling, social work, or psychology, often supported by an LCSW, LPC, or equivalent license. Familiarity with case management software, telehealth platforms, and confidential reporting systems is typically required. Outstanding listening skills, emotional intelligence, and the ability to manage sensitive situations with discretion set top candidates apart. These skills ensure effective support and guidance for employees, proper documentation, and adherence to privacy requirements in a high-stakes, supportive work environment.

How does Optum EAP work?

Optum EAP (Employee Assistance Program) provides confidential support and counseling services to employees and their families for personal or work-related issues. Employees typically access services through a dedicated phone line, online portal, or mobile app, and sessions are often covered by the employer's benefits plan. The program aims to promote well-being and improve productivity by offering short-term counseling and resource referrals.
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Cities with the most Optum Eap job openings:

What are the most commonly searched types of Optum Eap jobs?

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What states have the most Optum Eap jobs?

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What job categories do people searching Optum Eap jobs look for?

The top searched job categories for Optum Eap jobs are:

Optum Eap jobs near you
Infographic showing various Optum Eap job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $104,124 per year, or $50.1 per hour.

Client Services Representative (Pharmacy Technician)

Liberty Software

Grapevine, TX • On-site

$23/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Liberty Software rating

5.1

Company rating: 5.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

236th of 247 rated software companies

Job description

Be the behind-the-scenes hero empowering pharmacies nationwide!
Starting at $23/hour
Are you ready to tackle tough challenges, guide pharmacy teams, and become the trusted problem-solver they count on every day? At Liberty Software, we proudly partner with client pharmacies across the country-helping them support their patients with powerful, user-friendly software. We're excited to grow our team by hiring Client Service Representatives who deliver expert phone support-resolving complex questions about insurance adjudication, pricing, and software troubleshooting.
Please Note:
This is an in-person role based in our Grapevine, TX office
What You'll Do:
  • Serve as the primary contact for incoming calls and tickets from pharmacy clients
  • Diagnose and resolve customer issues efficiently
  • Escalate complex cases to Technical or Account Management teams when needed
  • Accurately document all interactions and actions in tracking software
  • Deliver exceptional customer service in every client engagement
Qualifications:
  • Minimum 2 years of customer service experience required
  • Healthcare call center or independent pharmacy experience preferred
  • Certified Pharmacy Technician (CPhT) certification is a plus but not required
  • Professional, friendly, and patient demeanor essential
  • Excellent verbal and written communication skills, able to engage all client levels - from pharmacy owners to clerks
  • Strong multitasking, organizational, and time management skills
  • Detail-oriented with strong typing and documentation abilities
  • Excellent listening and critical thinking skills
  • Experience with Liberty Software products is a plus (please specify any prior experience)
  • Solid basic computer skills and proven ability to quickly master new software applications
  • Occasional after-hours and Saturday shifts required
Benefits Starting Day One:
  • 100% employer-paid medical and life insurance for employees, with optional dental and vision coverage at no cost
  • Family coverage available with Liberty contributing 50% of the premium
  • Fully vested 401(k) with employer match
  • Employer contributions to Health Savings Accounts (HSA)
  • Generous paid time off and paid holidays
  • Tuition reimbursement and continuing education support
  • Adoption expense reimbursement
  • Dependent Care Flexible Spending Account (FSA) for tax savings on childcare
  • Confidential counseling resources for mental health, financial planning, and more, via Optum EAP
  • Fully stocked breakroom

Think you've got what it takes to be the go-to problem solver? Let's talk - Apply today!
#ID1 #ZR #LI-CB1

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