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Director of Quality, Accreditation, and Education for Clinical Laboratories

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.

The Director of Quality, Accreditation, and Education for Clinical Laboratories provides strategic, operational, and regulatory leadership to ensure that all Kelsey-Seybold laboratory services consistently deliver safe, accurate, compliant, and high value diagnostic care. This role, reporting to the Laboratory Vice-President, oversees systemwide quality management, accreditation readiness, patient safety initiatives, regulatory compliance, and workforce education across waived testing sites, satellite laboratories, and the centralized testing facility. The Director partners closely with laboratory medical directors, lab administration, operations leadership, clinical teams, and system quality and safety leaders to uphold Kelsey-Seybold's commitment to coordinated, evidence based, patient centered care. This position also leads the design, implementation, and governance of data solutions, Quality Assurance / Process Improvement (QAPI) programs, and key performance indicators that drive continuous improvement across the laboratory service line.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree in medical laboratory science, Clinical Laboratory Science, or related field
• Certification as MLS(ASCP), MT(ASCP), or equivalent
• Lean Six Sigma certification (Green Belt or higher)
• 7+ years of progressive laboratory leadership experience, including quality, regulatory, or accreditation oversight
• Solid knowledge of CLIA, CAP, COLA, CMS, and other regulatory/accreditation standards
• Demonstrated success leading quality improvement initiatives in a clinical laboratory environment
• Experience with data analytics, quality measurement, and performance improvement methodologies
• Driver's License and access to a reliable transportation

Preferred Qualifications:

• Have personally led a clinical laboratory through multiple successful accreditations
• Directly led inspections for (CAP, CLIA, CMS, COLA, or others)
• Managed a laboratory that was at risk of losing, or had lost, accreditation or designation
• Experience creating a laboratory Quality Management or QAPI program

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.