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Optometric Assistant Receptionist Jobs in Rochester, NY

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Optometric Assistant Receptionist information

See Rochester, NY salary details

$11

$17

$23

How much do optometric assistant receptionist jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for optometric assistant receptionist in Rochester, NY is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.23 per hour, depending on experience, location, and employer.

What is an optometric assistant receptionist?

Optometric Assistant Receptionists are professionals who work in eye care clinics or optometry offices, handling both administrative and patient-facing tasks. They greet patients, schedule appointments, manage patient records, and assist with insurance processing. Additionally, they may help with basic pre-examination procedures, answer phones, and ensure smooth office operations. Their role is essential in providing a welcoming environment and supporting the optometrist in delivering efficient patient care.

How do you become an optometric assistant receptionist?

To become an optometric assistant receptionist, candidates typically need a high school diploma or equivalent and should develop skills in customer service, communication, and basic computer proficiency. Some employers may provide on-the-job training, and certifications in medical office procedures can enhance job prospects.

What are some of the common challenges faced by an optometric assistant receptionist, and how can they be managed?

Optometric Assistant Receptionists often juggle multiple responsibilities such as scheduling appointments, managing patient records, and handling insurance verifications, which can sometimes lead to a fast-paced and demanding work environment. Balancing front-desk duties with assisting optometrists during busy periods requires strong organizational skills and the ability to prioritize tasks effectively. Developing proficiency with practice management software and maintaining clear communication with both patients and team members can help manage these challenges and ensure smooth office operations.

Is an optometric assistant receptionist a stressful job?

An optometric assistant receptionist role can involve managing patient appointments, handling administrative tasks, and providing customer service, which may be stressful during busy periods. However, the job typically offers a structured environment with predictable routines and requires good organizational and communication skills to reduce stress levels.

What is the difference between Optometric Assistant Receptionist vs Optometric Technician?

AspectOptometric Assistant ReceptionistOptometric Technician
CredentialsUsually no formal certification required, but some certifications like COA may helpOften requires certification or training in optometry assisting or related fields
Work EnvironmentFront desk, patient check-in/out, scheduling, administrative tasksClinical setting, performing vision tests, assisting with exams
Employer & Industry UsageOptometry clinics, eye care centers, private practicesOptometry clinics, hospitals, eye care centers

While both roles support eye care practices, the Optometric Assistant Receptionist primarily handles administrative and front desk duties, whereas the Optometric Technician performs clinical tasks like vision testing. Understanding these differences helps job seekers find the right position aligned with their skills and certifications.

What are the key skills and qualifications needed to thrive as an optometric assistant receptionist?

To thrive as an Optometric Assistant Receptionist, you need strong administrative skills, attention to detail, and a basic understanding of eye care practices, often supported by a high school diploma or equivalent. Familiarity with practice management software, electronic scheduling systems, and insurance processing tools is typically required. Excellent customer service, communication, and organizational abilities help you provide a positive patient experience and support the optometrist efficiently. These skills ensure smooth office operations, accurate patient records, and a welcoming environment for clients.
What are popular job titles related to Optometric Assistant Receptionist jobs in Rochester, NY? For Optometric Assistant Receptionist jobs in Rochester, NY, the most frequently searched job titles are:
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What cities near Rochester, NY are hiring for Optometric Assistant Receptionist jobs? Cities near Rochester, NY with the most Optometric Assistant Receptionist job openings:
Optometric Assistant Receptionist jobs near you

Medical/Clerical Assistant-Full Time

St. John's Senior Servi

Rochester, NY • On-site

$20 - $23/hr

Full-time

Re-posted 3 days ago

Job description


St. John’s is leading an inspiring shift in society’s views of elderhood. Join our family of dedicated, talented employees who are at the forefront of innovative senior services delivery in this community. St. John’s embraces living every day by fostering a culture that is friendly, respectful, responsive, compassionate, innovative, and fun for both employees and the residents who call St. John’s home.

Position Summary: Provides administrative and operational support to the Medical Department through coordination of provider services, specialty clinics, scheduling, and general departmental operations. Works collaboratively with providers, consultants, residents, families, and other team members to support efficient department operations and continuity of resident services.

If this description speaks to you, continue reading about the opportunity of Medical/Clerical Assistant.

Qualifications and Education Required:

  • High school diploma or equivalent required
  • Previous experience in long-term care, skilled nursing, medical office or healthcare operations preferred.
  • Proficiency with Microsoft Office applications and ability to learn healthcare software systems.
  • Strong organizational, communication, and customer service skills.
  • Previous experience with electronic medical records (EMR) systems preferred.
  • Experience coordinating schedules, records, or administrative functions in a healthcare setting preferred.

Position Competencies:

  • Ability to work in a fast-paced healthcare environment.
  • Positive attitude and professional demeanor.
  • Willingness to collaborate with team members and support departmental operations.
  • Maintains confidentiality and complies with HIPAA regulations.
  • Demonstrates strong organizational skills and attention to detail.
  • Ability to prioritize workload, manage multiple responsibilities and meet deadlines.
  • Ability to work independently while contributing as part of a team.
  • Strong internal and external customer service and communication skills.
  • Demonstrates flexibility in adapting to changing departmental needs and operational priorities.
  • Ability to learn new processes, systems and workflows.

Position Responsibilities:

  • Performs receptionist and administrative duties within the Medical Department, including answering phones, processing faxes, filing, scanning, and general office support.
  • Coordinates scheduling for provider clinics, including Medical, Podiatry, Audiology, Optometry and other specialty services.
  • Maintains provider schedules and assists with scheduling related communications and updates.
  • Processes provider documentation and distribute completed paperwork as appropriate.
  • Maintains departmental spreadsheets, tracking logs, and other operational records.
  • Participates in departmental projects, workflow improvements, and operational initiatives.
  • Cross train in departmental responsibilities to ensure continuity of operations and provide backup coverage during staff absences, vacations, and periods of increased workload.
  • Creates and maintains an atmosphere of professionalism, teamwork, and exceptional customer service for residents, families, providers, staff and external partners
  • Maintains departmental files, records, and documentation in accordance with organizational policies and regulatory requirements.
  • Assists with medical records requests, document retrieval, scanning, filing, and record maintenance as needed.
  • Performs other related duties and special projects as assigned.

Physical Requirements:

  • Ability to stand, sit, walk, bend, and reach throughout the workday.
  • Ability to carry, lift, and move office supplies, records, and equipment as required.
  • May be required to assist with transporting residents within the facility and moving wheelchairs or equipment as needed.

Exposure to Conditions:

  • May be exposed to infectious diseases and other healthcare-related environmental