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Optimum Customer Service Jobs (NOW HIRING)

Cold Jet

Customer Service Consultant

Houston, TX · On-site

$18.75 - $23.50/hr

The Customer Service Consultant (CSC) is the cornerstone of customer satisfaction at Cold Jet ... By empowering customers with in-depth knowledge and optimizing their applications, the CSC will ...

Michaels Stores

customer service

New Castle, PA

$13.25 - $17.25/hr

Perform Store In Stock Optimization (SISO) and AD set duties as assigned * Support shrink and ... Retail and/or customer service experience preferred Physical Requirements Work Environment

Michaels Stores, Inc.

Customer Service

Rocky Point, NY · On-site

$17 - $20/hr

Perform Store In Stock Optimization (SISO) and AD set duties as assigned * Support shrink and ... Retail and/or customer service experience preferred Physical Requirements Work Environment

Michaels Stores

Customer Service

La Mesa, CA

$16.90 - $19.70/hr

Perform Store In Stock Optimization (SISO) and AD set duties as assigned * Support shrink and ... Retail and/or customer service experience preferred Physical Requirements Work Environment

Michaels Stores, Inc.

Customer Service

Midlothian, VA · On-site

$14.50 - $19/hr

Perform Store In Stock Optimization (SISO) and AD set duties as assigned * Support shrink and ... Retail and/or customer service experience preferred Physical Requirements Work Environment

Michaels Stores, Inc.

Customer Service

La Mesa, CA · On-site

$16.90 - $19.70/hr

Perform Store In Stock Optimization (SISO) and AD set duties as assigned * Support shrink and ... Retail and/or customer service experience preferred Physical Requirements Work Environment

Michaels Stores

Customer Service

Midlothian, VA · On-site

$14.50 - $19/hr

Perform Store In Stock Optimization (SISO) and AD set duties as assigned * Support shrink and ... Retail and/or customer service experience preferred Physical Requirements Work Environment

RouteGenie

Customer Service Manager

Buffalo, NY · On-site

$70K - $125K/yr

In this role, you'll manage the global Customer Service Representative team to ensure customer ... Operational & System Optimization: * * Support operational teams by overseeing the configuration ...

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How much do optimum customer service jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for optimum customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

In customer service roles, such as high-level sales or management positions, earning $10,000 a month is uncommon without specialized skills or experience. Typically, high earnings in customer service require advanced communication skills, industry knowledge, or leadership responsibilities, often gained through experience rather than formal education alone.

How to make 2000 a week working from home?

Optimum Customer Service roles often pay hourly wages, and earning $2,000 weekly typically requires working full-time hours at competitive rates or taking on multiple shifts. Developing strong communication skills, gaining relevant experience, and utilizing remote job platforms can help find higher-paying customer service positions or freelance opportunities that reach this income level.

Does Optimum offer remote positions?

Optimum Customer Service roles are typically based in call centers or office environments, but some positions may offer remote or hybrid work options depending on the company's policies and the specific role. Candidates should review the job listing or contact HR for details on remote work availability for customer service positions.

What does a typical day look like for someone in an Optimum Customer Service position?

In an Optimum Customer Service role, your day typically involves responding to customer inquiries via phone, email, or chat, troubleshooting account or technical issues, and accurately documenting interactions in CRM systems. You may collaborate with technical support or other internal teams to resolve more complex concerns. The environment is usually fast-paced, requiring you to effectively prioritize multiple tasks while maintaining high service standards. This dynamic setting also offers ongoing learning and opportunities to develop specialized skills, which can lead to advancement within customer service or related fields.

What are the highest paying customer service roles?

High-paying customer service roles include customer service managers, technical support managers, and client services directors, often requiring leadership skills and industry experience. These positions typically offer higher salaries due to increased responsibilities and specialized knowledge, especially in sectors like technology, finance, and healthcare.

What is an Optimum Customer Service job?

An Optimum Customer Service job involves assisting customers with inquiries, troubleshooting issues, and providing information about Optimum's products and services. Representatives handle billing questions, technical support, and account management to ensure customer satisfaction. Strong communication skills, problem-solving abilities, and a customer-focused approach are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Optimum Customer Service position, and why are they important?

To thrive in an Optimum Customer Service role, you need excellent communication abilities, problem-solving skills, and proficiency in handling customer inquiries, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Interpersonal skills such as patience, empathy, and resilience help you deliver positive experiences, even during challenging interactions. These qualities are essential for building customer loyalty and ensuring efficient and effective service delivery.

More about Optimum Customer Service jobs
What cities are hiring for Optimum Customer Service jobs? Cities with the most Optimum Customer Service job openings:
What states have the most Optimum Customer Service jobs? States with the most job openings for Optimum Customer Service jobs include:
Optimum Customer Service jobs near you
Infographic showing various Optimum Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 98% Full Time, and 1% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative 1

Customer Service Representative 1

Recology

Vallejo, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Recology rating

7.5

Company rating: 7.5 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

23rd of 71 rated recycling and waste

Job description

City:
Vallejo
Location:
1007 - Recology Vallejo
Subsidiary Name:
Recology Vallejo
THE ROLE
Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature.
ESSENTIAL RESPONSIBILITIES INCLUDE, AND ARE NOT LIMITED TO:
  • Answers telephone or greets customers at counter.
  • Provides information about collections, rates, billing, and account status promptly and correctly.
  • Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments.
  • Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties.
  • Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status.
  • Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service.
  • Handles special calls including escrow, bankruptcies, delinquent accounts by telephone contact and monitoring delinquent accounts to point of resolution, as appropriate.

QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
  • Six months related experience and/or training.
  • Computer programs, including Microsoft Office suite of applications.
  • High school diploma or GED required.
  • Bachelor's degree preferred.

Skill and/or Ability to:
  • Promotes the WASTE ZERO philosophy by making the best and highest use of all resources as well as finding ways to use waste products in ways that benefit the environment.
  • Develops strategies to effectively manage current and future challenges and opportunities; develops recommendations and actionable plans.
  • Defines issues and focus on achieving workable solutions; generates innovative ideas to develop or improve existing systems.
  • Demonstrates ability to use computers and technology capabilities.
  • Demonstrates strong proficiency and knowledge in area(s) of expertise as well as company business and proficiency in strategic and financial processes.
  • Communicates well both verbally and in writing; listens to and understands various viewpoints; shares relevant information timely; provides constructive feedback; maintains professionalism.
  • Presents ideas effectively to individuals or groups and delivers presentations suited to the characteristics and needs of the audience.
  • Effectively and productively engages with others and establishes trust, credibility, and confidence.
  • Promotes collaboration and assists others with their initiatives and efforts.
  • Motivates and empowers others to achieve objectives and to develop a culture where employees feel ownership in what they do.
  • Attracts, develops and retains good people; allows opportunities for self and others to reach their full potential; builds and shares knowledge and expertise.
  • Listens to and builds customer relationships; increases customer satisfaction and ensures commitments are met.

RECOLOGY OFFERS:
  • An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
  • The largest employee owned resource recovery company in the industry with terrific benefits to help you prosper.
  • A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
  • An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize.
  • Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.

RECOLOGY BENEFITS MAY INCLUDE:
  • Paid time off and paid holidays.
  • Health and wellness benefits including medical, dental, and vision.
  • Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
  • Annual wellness incentives.
  • Employee Assistance Program (EAP).
  • Educational assistance.
  • Commuting benefits.
  • Employee referral program.

SUPPLEMENTAL INFORMATION
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.
Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.

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