Customer Service Specialist
$16.25 - $21.50/hr
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. Qualifications Any combination of education and experience that ...
$16.25 - $21.50/hr
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. Qualifications Any combination of education and experience that ...
$16.25 - $21.50/hr
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. Qualifications Any combination of education and experience that ...
Long Island City, NY · On-site
$15.50 - $21/hr
We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and ... Understand and drive the attainment of key performance indicators, including service level, quality ...
New
Long Island City, NY · On-site
$15.50 - $21/hr
We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and ... Understand and drive the attainment of key performance indicators, including service level, quality ...
New
Townsend, GA · On-site
$18/hr
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. QUALIFICATIONS Any combination of education and experience that ...
Townsend, GA · On-site
$18/hr
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. QUALIFICATIONS Any combination of education and experience that ...
$15.50 - $20.50/hr
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. QUALIFICATIONS Any combination of education and experience that ...
$15.50 - $20.50/hr
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. QUALIFICATIONS Any combination of education and experience that ...
Townsend, GA · On-site
$15.50 - $20.50/hr
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. QUALIFICATIONS Any combination of education and experience that ...
Townsend, GA · On-site
$15.50 - $20.50/hr
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. QUALIFICATIONS Any combination of education and experience that ...
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. QUALIFICATIONS Any combination of education and experience that ...
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. QUALIFICATIONS Any combination of education and experience that ...
Ridgeland, MS · On-site
$13.75 - $18.50/hr
Ability to handle multiple tasks simultaneously and prioritize as required for optimum customer ... Prior customer service experience within an industrial environment is preferred. What makes Martin ...
Ridgeland, MS · On-site
$13.75 - $18.50/hr
Ability to handle multiple tasks simultaneously and prioritize as required for optimum customer ... Prior customer service experience within an industrial environment is preferred. What makes Martin ...
Franklin, IN · On-site
$20 - $22/hr
Customer Service Representative Status: Non-Exempt Reports to: Customer Service Manager About ... Ability to handle multiple tasks simultaneously and prioritize as required for optimum customer ...
Franklin, IN · On-site
$20 - $22/hr
Customer Service Representative Status: Non-Exempt Reports to: Customer Service Manager About ... Ability to handle multiple tasks simultaneously and prioritize as required for optimum customer ...
Ridgeland, MS · On-site
$17 - $18/hr
Ability to handle multiple tasks simultaneously and prioritize as required for optimum customer ... Prior customer service experience within an industrial environment is preferred. What makes Martin ...
Quick apply
Ridgeland, MS · On-site
$17 - $18/hr
Ability to handle multiple tasks simultaneously and prioritize as required for optimum customer ... Prior customer service experience within an industrial environment is preferred. What makes Martin ...
Ability to handle multiple tasks simultaneously and prioritize as required for optimum customer ... Prior customer service experience within an industrial environment is preferred. What makes Martin ...
Ability to handle multiple tasks simultaneously and prioritize as required for optimum customer ... Prior customer service experience within an industrial environment is preferred. What makes Martin ...
Ridgeland, MS · On-site
$18/hr
Ability to handle multiple tasks simultaneously and prioritize as required for optimum customer ... Prior customer service experience within an industrial environment is preferred. What makes Martin ...
Ridgeland, MS · On-site
$18/hr
Ability to handle multiple tasks simultaneously and prioritize as required for optimum customer ... Prior customer service experience within an industrial environment is preferred. What makes Martin ...
Ridgeland, MS · On-site
$18/hr
Ability to handle multiple tasks simultaneously and prioritize as required for optimum customer ... Prior customer service experience within an industrial environment is preferred. What makes Martin ...
Ridgeland, MS · On-site
$18/hr
Ability to handle multiple tasks simultaneously and prioritize as required for optimum customer ... Prior customer service experience within an industrial environment is preferred. What makes Martin ...
$19 - $25.25/hr
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies ...
$19 - $25.25/hr
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies ...
$19.25 - $25.50/hr
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies ...
$19.25 - $25.50/hr
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies ...
$19 - $20/hr
Ensure optimum customer satisfaction by working towards continual improvement of service quality metrics including, but not limited to telephone and chat response time, time to resolve an issue, and ...
$19 - $20/hr
Ensure optimum customer satisfaction by working towards continual improvement of service quality metrics including, but not limited to telephone and chat response time, time to resolve an issue, and ...
Seattle, WA · On-site
$19.25 - $25.50/hr
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies ...
Seattle, WA · On-site
$19.25 - $25.50/hr
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies ...
$19.25 - $25.50/hr
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies ...
$19.25 - $25.50/hr
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies ...
Rapid City, SD · On-site
$15.75 - $21.50/hr
Dispatch deliveries for optimum customer service levels. * Generate pick tickets, delivery tickets, and maintain a silo tracking program. * Enter all orders, daily transfers, materials received, and ...
Rapid City, SD · On-site
$15.75 - $21.50/hr
Dispatch deliveries for optimum customer service levels. * Generate pick tickets, delivery tickets, and maintain a silo tracking program. * Enter all orders, daily transfers, materials received, and ...
$15.75 - $21.50/hr
Dispatch deliveries for optimum customer service levels. * Generate pick tickets, delivery tickets, and maintain a silo tracking program. * Enter all orders, daily transfers, materials received, and ...
$15.75 - $21.50/hr
Dispatch deliveries for optimum customer service levels. * Generate pick tickets, delivery tickets, and maintain a silo tracking program. * Enter all orders, daily transfers, materials received, and ...
$19 - $20/hr
Ensure optimum customer satisfaction by working towards continual improvement of service quality metrics including, but not limited to telephone and chat response time, time to resolve an issue, and ...
$19 - $20/hr
Ensure optimum customer satisfaction by working towards continual improvement of service quality metrics including, but not limited to telephone and chat response time, time to resolve an issue, and ...
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
In an Optimum Customer Service role, your day typically involves responding to customer inquiries via phone, email, or chat, troubleshooting account or technical issues, and accurately documenting interactions in CRM systems. You may collaborate with technical support or other internal teams to resolve more complex concerns. The environment is usually fast-paced, requiring you to effectively prioritize multiple tasks while maintaining high service standards. This dynamic setting also offers ongoing learning and opportunities to develop specialized skills, which can lead to advancement within customer service or related fields.
An Optimum Customer Service job involves assisting customers with inquiries, troubleshooting issues, and providing information about Optimum's products and services. Representatives handle billing questions, technical support, and account management to ensure customer satisfaction. Strong communication skills, problem-solving abilities, and a customer-focused approach are essential for success in this role.
To thrive in an Optimum Customer Service role, you need excellent communication abilities, problem-solving skills, and proficiency in handling customer inquiries, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Interpersonal skills such as patience, empathy, and resilience help you deliver positive experiences, even during challenging interactions. These qualities are essential for building customer loyalty and ensuring efficient and effective service delivery.

Applies acquired knowledge of industry, organization, services, and policies to provide efficient and courteous customer service by telephone and/or personal contact. Ensures services are provided in a courteous manner by observing customer service standards, established by management.
Essential Responsibilities Include, And Are Not Limited To:Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
Customer Service Representative