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Optimum Customer Service Jobs (NOW HIRING)

Optimum

SVP Customer Retention

Long Island City, NY · On-site

$15.50 - $21/hr

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and ... Understand and drive the attainment of key performance indicators, including service level, quality ...

Optimum

SVP Customer Retention

Long Island City, NY · On-site

$15.50 - $21/hr

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and ... Understand and drive the attainment of key performance indicators, including service level, quality ...

Recology

Customer Service Specialist 2

Eureka, CA · On-site

$17.50 - $23/hr

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies ...

Recology Service Center

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies ...

PaperWorks

Customer Service Manager

Louisville, KY

As our Customer Service Manager, you will partner with production, shipping, senior management, and customers to achieve optimal customer satisfaction. If you have a passion to win, this is an ...

PaperWorks

Customer Service Manager

Louisville, KY · On-site

As our Customer Service Manager, you will partner with production, shipping, senior management, and customers to achieve optimal customer satisfaction. If you have a passion to win, this is an ...

PaperWorks

Customer Service Manager

Louisville, KY

As our Customer Service Manager, you will partner with production, shipping, senior management, and customers to achieve optimal customer satisfaction. If you have a passion to win, this is an ...

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Optimum Customer Service information

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How much do optimum customer service jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for optimum customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Does Optimum Customer Service offer remote positions?

Optimum Customer Service roles typically require in-person interaction at call centers or retail locations. However, some customer service positions may be available remotely, especially those involving phone or online support, depending on the company's current policies and job requirements.

What does an Optimum Customer Service do?

In an Optimum Customer Service role, your day typically involves responding to customer inquiries via phone, email, or chat, troubleshooting account or technical issues, and accurately documenting interactions in CRM systems. You may collaborate with technical support or other internal teams to resolve more complex concerns. The environment is usually fast-paced, requiring you to effectively prioritize multiple tasks while maintaining high service standards. This dynamic setting also offers ongoing learning and opportunities to develop specialized skills, which can lead to advancement within customer service or related fields.

What is an Optimum Customer Service?

An Optimum Customer Service job involves assisting customers with inquiries, troubleshooting issues, and providing information about Optimum's products and services. Representatives handle billing questions, technical support, and account management to ensure customer satisfaction. Strong communication skills, problem-solving abilities, and a customer-focused approach are essential for success in this role.

What are the key skills and qualifications needed to thrive in Optimum Customer Service?

To thrive in an Optimum Customer Service role, you need excellent communication abilities, problem-solving skills, and proficiency in handling customer inquiries, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Interpersonal skills such as patience, empathy, and resilience help you deliver positive experiences, even during challenging interactions. These qualities are essential for building customer loyalty and ensuring efficient and effective service delivery.

What cities are hiring for Optimum Customer Service jobs? Cities with the most Optimum Customer Service job openings:
What states have the most Optimum Customer Service jobs? States with the most job openings for Optimum Customer Service jobs include:
Optimum Customer Service jobs near you
Infographic showing various Optimum Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Specialist

Amwaste of Georgia LLC

West Point, GA

$18/hr

Other

Re-posted 21 days ago

Job description

Description

Amwaste is looking for a Customer Service Specialist to work in their West Point, Ga corporate office. 


Job Description

Customer Service Specialist: Applies acquired knowledge of industry, organization, services, and policies to provide efficient and courteous customer service by telephone and/or personal contact. Ensures services are provided in a courteous manner by observing customer service standards, established by management.

ESSENTIAL RESPONSIBILITIES INCLUDE, AND ARE NOT LIMITED TO:

Customer Service Specialist:

  • Answers the telephone or greets the customer.
  • Provides prompt and correct information about collections, rates, billing, and account status.
  • Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments.
  • Communicates with customers, peers, supervisors and managers, and representatives from other departments about current customer service standards and service options.
  • Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties.
  • Expedites communications and services between customers and co-workers (within or without) immediate subsidiary by radio, in person, or through written communications to coordinate services, records, and account status.
  • Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service.

QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Education and Experience

  • High School Diploma or GED preferred.
  • Two years related experience in a call center.

Apply