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Optimum Customer Service Jobs (NOW HIRING)

Customer Service Specialist

Darien, GA

$16.25 - $21.50/hr

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. Qualifications Any combination of education and experience that ...

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. QUALIFICATIONS Any combination of education and experience that ...

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. QUALIFICATIONS Any combination of education and experience that ...

Industrial Customer Service Representative

Ridgeland, MS · On-site

$13.75 - $18.50/hr

Ability to handle multiple tasks simultaneously and prioritize as required for optimum customer ... Prior customer service experience within an industrial environment is preferred. What makes Martin ...

Customer Service Specialist 1

Anacortes, WA

$19 - $25.25/hr

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies ...

Customer Service Specialist 1

Seattle, WA

$19.25 - $25.50/hr

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies ...

Customer Service Specialist 1 #7623

Seattle, WA · On-site

$19.25 - $25.50/hr

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies ...

Customer Service Specialist 1 #7623

Seattle, WA

$19.25 - $25.50/hr

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies ...

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Optimum Customer Service information

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How much do optimum customer service jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for optimum customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

In customer service roles, such as high-level sales or management positions, earning $10,000 a month is uncommon without specialized skills or experience. Typically, high earnings in customer service require advanced communication skills, industry knowledge, or leadership responsibilities, often gained through experience rather than formal education alone.

How to make 2000 a week working from home?

Optimum Customer Service roles often pay hourly wages, and earning $2,000 weekly typically requires working full-time hours at competitive rates or taking on multiple shifts. Developing strong communication skills, gaining relevant experience, and utilizing remote job platforms can help find higher-paying customer service positions or freelance opportunities that reach this income level.

Does Optimum offer remote positions?

Optimum Customer Service roles are typically based in call centers or office environments, but some positions may offer remote or hybrid work options depending on the company's policies and the specific role. Candidates should review the job listing or contact HR for details on remote work availability for customer service positions.

What does a typical day look like for someone in an Optimum Customer Service position?

In an Optimum Customer Service role, your day typically involves responding to customer inquiries via phone, email, or chat, troubleshooting account or technical issues, and accurately documenting interactions in CRM systems. You may collaborate with technical support or other internal teams to resolve more complex concerns. The environment is usually fast-paced, requiring you to effectively prioritize multiple tasks while maintaining high service standards. This dynamic setting also offers ongoing learning and opportunities to develop specialized skills, which can lead to advancement within customer service or related fields.

What are the highest paying customer service roles?

High-paying customer service roles include customer service managers, technical support managers, and client services directors, often requiring leadership skills and industry experience. These positions typically offer higher salaries due to increased responsibilities and specialized knowledge, especially in sectors like technology, finance, and healthcare.

What is an Optimum Customer Service job?

An Optimum Customer Service job involves assisting customers with inquiries, troubleshooting issues, and providing information about Optimum's products and services. Representatives handle billing questions, technical support, and account management to ensure customer satisfaction. Strong communication skills, problem-solving abilities, and a customer-focused approach are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Optimum Customer Service position, and why are they important?

To thrive in an Optimum Customer Service role, you need excellent communication abilities, problem-solving skills, and proficiency in handling customer inquiries, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Interpersonal skills such as patience, empathy, and resilience help you deliver positive experiences, even during challenging interactions. These qualities are essential for building customer loyalty and ensuring efficient and effective service delivery.

More about Optimum Customer Service jobs
What cities are hiring for Optimum Customer Service jobs? Cities with the most Optimum Customer Service job openings:
What states have the most Optimum Customer Service jobs? States with the most job openings for Optimum Customer Service jobs include:
Infographic showing various Optimum Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 98% Full Time, and 1% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Specialist

Customer Service Specialist

AMWASTE LLC

Darien, GA

$16.25 - $21.50/hr

Other

Posted 25 days ago


Job description

Customer Service Specialist

Applies acquired knowledge of industry, organization, services, and policies to provide efficient and courteous customer service by telephone and/or personal contact. Ensures services are provided in a courteous manner by observing customer service standards, established by management.

Essential Responsibilities Include, And Are Not Limited To:
  • Answers the telephone or greets the customer.
  • Provides prompt and correct information about collections, rates, billing, and account status.
  • Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments.
  • Communicates with customers, peers, supervisors and managers, and representatives from other departments about current customer service standards and service options.
  • Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties.
  • Expedites communications and services between customers and co-workers (within or without) immediate subsidiary by radio, in person, or through written communications to coordinate services, records, and account status.
  • Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service.
Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

  • High School Diploma or GED preferred.
  • Two years related experience and/or training in office or public contact work.
Requirements

Customer Service Representative

  • Calls answered within 12 seconds of ringing.
  • Available in the assigned cue for 7.5 hours per day
  • Speak clearly, pleasantly, and not rushed
  • Answer with a smile
  • Listen to the customer's issue and provide possible solutions to the customer's problem
  • Execute on what we say we will do; Create customer issues and send them to the correct managers; Follow up if necessary; Make sure and return the customer's call if the customer was told they would receive a call.
  • Update customer information
  • Create customer accounts, sites, and services correctly
  • District managers are copied on repeat service issues or trending issues in a geographic area.
  • Customers are encouraged to leave positive feedback or reviews on our social media.