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Optimum Customer Service Jobs (NOW HIRING)

Recology

Customer Service Specialist 2

Seattle, WA · On-site

$19.25 - $25.50/hr

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies ...

Recology

Customer Service Specialist 1 #7623

Seattle, WA · On-site

$19.25 - $25.50/hr

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies ...

PaperWorks

Customer Service Manager

Louisville, KY · On-site

As our Customer Service Manager, you will partner with production, shipping, senior management, and customers to achieve optimal customer satisfaction. If you have a passion to win, this is an ...

PaperWorks

Customer Service Manager

Louisville, KY · On-site

As our Customer Service Manager, you will partner with production, shipping, senior management, and customers to achieve optimal customer satisfaction. If you have a passion to win, this is an ...

PaperWorks

Customer Service Manager

Louisville, KY · On-site

As our Customer Service Manager, you will partner with production, shipping, senior management, and customers to achieve optimal customer satisfaction. If you have a passion to win, this is an ...

Metro Ford OKC

Service Advisor

Oklahoma City, OK · On-site

Work closely with supervisor and Service Advisors to provide optimum customer service * Greeting customers and scheduling service appointments * Cataloging customers concerns and comments * Writing ...

Metro Ford OKC

Service Advisor

Oklahoma City, OK · On-site

Work closely with supervisor and Service Advisors to provide optimum customer service * Greeting customers and scheduling service appointments * Cataloging customers concerns and comments * Writing ...

Metro Ford OKC

Service Advisor

Oklahoma City, OK · On-site

Work closely with supervisor and Service Advisors to provide optimum customer service * Greeting customers and scheduling service appointments * Cataloging customers concerns and comments * Writing ...

Metro Ford OKC

Service Advisor

Oklahoma City, OK

Work closely with supervisor and Service Advisors to provide optimum customer service * Greeting customers and scheduling service appointments * Cataloging customers concerns and comments * Writing ...

Metro Ford OKC

Service Advisor

Oklahoma City, OK · On-site

Work closely with supervisor and Service Advisors to provide optimum customer service * Greeting customers and scheduling service appointments * Cataloging customers concerns and comments * Writing ...

Amcor

Customer Service

Oshkosh, WI · On-site

This includes developing processes that balance demand with plant capacity, ensure optimal inventory replenishment, and achieve service excellence across all customer touchpoints. The position ...

Recology Service Center

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies ...

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How much do optimum customer service jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for optimum customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a typical day look like for someone in an Optimum Customer Service position?

In an Optimum Customer Service role, your day typically involves responding to customer inquiries via phone, email, or chat, troubleshooting account or technical issues, and accurately documenting interactions in CRM systems. You may collaborate with technical support or other internal teams to resolve more complex concerns. The environment is usually fast-paced, requiring you to effectively prioritize multiple tasks while maintaining high service standards. This dynamic setting also offers ongoing learning and opportunities to develop specialized skills, which can lead to advancement within customer service or related fields.

What is an Optimum Customer Service job?

An Optimum Customer Service job involves assisting customers with inquiries, troubleshooting issues, and providing information about Optimum's products and services. Representatives handle billing questions, technical support, and account management to ensure customer satisfaction. Strong communication skills, problem-solving abilities, and a customer-focused approach are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Optimum Customer Service position, and why are they important?

To thrive in an Optimum Customer Service role, you need excellent communication abilities, problem-solving skills, and proficiency in handling customer inquiries, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Interpersonal skills such as patience, empathy, and resilience help you deliver positive experiences, even during challenging interactions. These qualities are essential for building customer loyalty and ensuring efficient and effective service delivery.

What cities are hiring for Optimum Customer Service jobs? Cities with the most Optimum Customer Service job openings:
What states have the most Optimum Customer Service jobs? States with the most job openings for Optimum Customer Service jobs include:
Optimum Customer Service jobs near you
Customer Service Specialist 2

Customer Service Specialist 2

Recology

Seattle, WA • On-site

$19.25 - $25.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Recology rating

7.5

Company rating: 7.5 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

23rd of 75 rated recycling and waste

Job description

City:
Seattle
Location:
1161 - Recology King County- Office Fidalgo
Subsidiary Name:
Recology King County
The Role of Customer Service Specialist 2
Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature.
Monday-Friday: 7am - 3:30pm
Essential Responsibilities
  • Answers telephone or greets customers at counter.
  • Provides information about collections, rates, billing, and account status promptly and correctly.
  • Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments.
  • Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties.
  • Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status.
  • Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service.
  • Handles special calls including escrow, bankruptcies, delinquent accounts by telephone contact and monitoring delinquent accounts to point of resolution, as appropriate.
  • Other duties as assigned
Qualifications
  • High school diploma or GED required.
  • Bachelor's degree preferred.
  • 2+ years of related experience and/or training.
Recology Offers
  • An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
  • The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper.
  • A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
  • An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize.
  • Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.
Recology Benefits May Include
  • Paid time off and paid holidays.
  • Health and wellness benefits including medical, dental, and vision.
  • Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
  • Annual wellness incentives.
  • Employee Assistance Program (EAP).
  • Educational assistance.
  • Commuting benefits.
  • Employee referral program.
Supplemental Information
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.
Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.

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