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Optimum Customer Service Jobs in California (NOW HIRING)

Recology Service Center

Customer Service Specialist 2

Eureka, CA

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies ...

Recology

Customer Service Specialist 2

Eureka, CA · On-site

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies ...

Recology

Customer Service Specialist 2

Eureka, CA · On-site

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies ...

Recology Service Center

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies ...

Recology

Customer Service Representative 1

Vacaville, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies ...

Recology

Customer Service Representative 1

Fortuna, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies ...

Recology

Customer Service Representative 1

Auburn, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies ...

Recology

Customer Service Representative 1

Vacaville, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies ...

Recology

Customer Service Representative 1

Fortuna, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies ...

Recology

Customer Service Representative 1 - Bilingual

Vacaville, CA · On-site

$17.50 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies ...

Recology

Customer Service Representative 1 - Bilingual

Vacaville, CA · On-site

$17.50 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies ...

Certified Group

Customer Experience Rep

Burbank, CA

$17 - $23.25/hr

Works directly with clients, technical teams, and sales to ensure the optimum customer experience. * Provides proactive customer service to include contacting customers via phone, email, video chat ...

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All JobsOptimum Customer Service JobsOptimum Customer Service Jobs in California

Optimum Customer Service information

See California salary details

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$26

How much do optimum customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for optimum customer service in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

Does Optimum Customer Service offer remote positions?

Optimum Customer Service roles typically require in-person interaction at call centers or retail locations. However, some customer service positions may be available remotely, especially those involving phone or online support, depending on the company's current policies and job requirements.

What does an Optimum Customer Service do?

In an Optimum Customer Service role, your day typically involves responding to customer inquiries via phone, email, or chat, troubleshooting account or technical issues, and accurately documenting interactions in CRM systems. You may collaborate with technical support or other internal teams to resolve more complex concerns. The environment is usually fast-paced, requiring you to effectively prioritize multiple tasks while maintaining high service standards. This dynamic setting also offers ongoing learning and opportunities to develop specialized skills, which can lead to advancement within customer service or related fields.

What is an Optimum Customer Service?

An Optimum Customer Service job involves assisting customers with inquiries, troubleshooting issues, and providing information about Optimum's products and services. Representatives handle billing questions, technical support, and account management to ensure customer satisfaction. Strong communication skills, problem-solving abilities, and a customer-focused approach are essential for success in this role.

What are the key skills and qualifications needed to thrive in Optimum Customer Service?

To thrive in an Optimum Customer Service role, you need excellent communication abilities, problem-solving skills, and proficiency in handling customer inquiries, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Interpersonal skills such as patience, empathy, and resilience help you deliver positive experiences, even during challenging interactions. These qualities are essential for building customer loyalty and ensuring efficient and effective service delivery.

Optimum Customer Service jobs near you
Infographic showing various Optimum Customer Service job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Customer Service Specialist 2

Recology Service Center

Eureka, CA

$17.50 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

The Role of Customer Service Specialist 2

Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature.

Essential Responsibilities
  • Answers telephone or greets customers at counter.
  • Provides information about collections, rates, billing, and account status promptly and correctly.
  • Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments.
  • Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties.
  • Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status.
  • Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service.
  • Handles special calls including escrow, bankruptcies, delinquent accounts by telephone contact and monitoring delinquent accounts to point of resolution, as appropriate.
  • Other duties as assigned
Qualifications
  • High school diploma or GED required.
  • Bachelor's degree preferred.
  • 2+ years of related experience and/or training.
Recology Offers
  • An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
  • The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper.
  • A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
  • An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize.
  • Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.
Recology Benefits May Include
  • Paid time off and paid holidays.
  • Health and wellness benefits including medical, dental, and vision.
  • Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
  • Annual wellness incentives.
  • Employee Assistance Program (EAP).
  • Educational assistance.
  • Commuting benefits.
  • Employee referral program.
Supplemental Information

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.

Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.

This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.

Employment Type: Regular Full-Time

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