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Optimum Jobs (NOW HIRING)

Optimum

Area Vendor Manager

Georgetown, TX · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation.

Optimum

Retail Sales Consultant

Stillwater, OK · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore ...

Optimum

VP eCommerce

Long Island City, NY · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore ...

Optimum

VP MarTech

Long Island City, NY · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation.

Optimum

Area Vendor Manager

Kingman, AZ · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation.

Optimum

Retail Sales Consultant

Piscataway, NJ · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation.

Optimum

Retail Sales Consultant

Abilene, TX · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation.

Optimum

Retail Sales Consultant

Lake Havasu City, AZ · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore ...

Optimum

Retail Sales Consultant

AZ · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore ...

Optimum

Area Vendor Manager

Kingman, AZ · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation.

Optimum

Retail Sales Consultant

Kingman, AZ · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore ...

Optimum

Retention Specialist

Tyler, TX · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation.

Optimum

Retail Sales Consultant

Jonesboro, AR · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore ...

Optimum

Retention Specialist

Tyler, TX · On-site

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation.

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How much do optimum jobs pay per year?

As of Jun 5, 2026, the average yearly pay for optimum in the United States is $55,128.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $62,500.00 per year, depending on experience, location, and employer.

What is the difference between Optimum vs Cable Technician?

AspectOptimumCable Technician
Required CredentialsHigh school diploma, technical trainingHigh school diploma, technical certification often preferred
Work EnvironmentCustomer homes, offices, service vansCustomer homes, service vans, installation sites
Industry UsageTelecommunications, internet service providersCable TV, internet, and phone service providers
Common Search IntentOptimum vs Cable Technician

Optimum and Cable Technician roles both involve installing and repairing cable, internet, and phone services. While Optimum is a specific provider, Cable Technician is a broader job title used across multiple companies. Both require similar credentials and work in comparable environments, making the comparison relevant for job seekers and customers alike.

What are some common challenges faced by customer service representatives at Optimum, and how can I prepare for them?

Customer service representatives at Optimum often encounter challenges such as handling high call volumes, addressing complex technical issues, and assisting frustrated customers. To prepare, it's important to develop strong problem-solving skills, patience, and the ability to remain calm under pressure. Familiarizing yourself with Optimum’s products and services, as well as practicing active listening, can help you provide effective solutions and ensure a positive customer experience.

What are the key skills and qualifications needed to thrive as an Optometrist, and why are they important?

To thrive as an Optometrist, you need a Doctor of Optometry (OD) degree, state licensure, and a strong foundation in eye health, vision assessment, and disease detection. Familiarity with diagnostic instruments like phoropters, retinal cameras, and electronic medical records systems is crucial. Excellent interpersonal skills, attention to detail, and patient communication set outstanding optometrists apart. These skills ensure accurate diagnoses, effective treatment plans, and positive patient outcomes in eye care.

What are Optimum jobs?

Optimum jobs typically refer to career opportunities at Optimum, a telecommunications company that provides internet, television, and phone services. These roles can range from customer service representatives and field technicians to sales associates and IT specialists. Employees at Optimum often work to support customers, maintain network infrastructure, and develop new products and services. Each position has specific requirements, but most jobs value strong communication skills, technical knowledge, and a customer-focused attitude. Working at Optimum can provide opportunities for career growth, training, and benefits.
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Optimum jobs near you
Area Vendor Manager

Area Vendor Manager

Optimum

Georgetown, TX • On-site

Other

Posted 29 days ago

Optimum rating

7.2

Company rating: 7.2 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

45th of 76 rated telecommunications companies

Job description

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! 


We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.


If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! 

Job Summary

The Area Vendor Manager is a district-level leadership role responsible for day-to-day oversight, relationship management, and operational performance of third-party field service vendors within an assigned market. This role is highly execution-focused, combining on-site engagement with rigorous KPI monitoring to ensure Optimum's standards for service quality and customer experience are consistently met.

The role acts as the primary district liaison between Optimum and vendor teams, driving accountability, resolving escalations, and supporting continuous improvement initiatives. Through frequent site visits and workforce engagement, the Area Vendor Manager ensures operational alignment and fosters a strong partnership culture at the local level.

Customer impact: over 200,000 customers
Technician oversight: 80 technicians 

Responsibilities

Vendor Engagement & Market Oversight

  • Serve as the day-to-day point of contact for vendor leadership (Area Manager level) and field teams within the market.
  • Conduct routine site visits, workforce engagement sessions, and operational walk-throughs.
  • Drive adherence to Optimum standards for service delivery and quality.

Performance Management

  • Monitor and analyze market-level KPIs: schedule attainment, install/repair SLAs, first-time fix, repeat rates, completion rates, on-time arrival, tNPS.
  • Identify performance gaps; implement corrective actions in collaboration with vendor leadership.
  • Support execution of quarterly audits, inspections, and quality programs led by the Vendor Management Director.

Escalation & Issue Resolution

  • Act as the first escalation point for service anomalies, customer-impacting issues, and operational disruptions.
  • Ensure timely root-cause analysis and resolution; communicate outcomes to the Vendor Management Director.

Cross-Functional Coordination

  • Partner with Optimum internal teams (Dispatch, OSP, Sales) to anticipate impacts and maintain operational readiness.
  • Support local readiness for launches, seasonal demand, and construction tie-ins.
Qualifications
  • 7+ years in field operations, vendor management, or service delivery within telecom/cable/ utilities or similar industries.
  • Strong relationship-building skills; ability to influence vendor teams and drive accountability.
  • Data-driven mindset; comfortable analyzing KPIs and implementing corrective actions.
  • High travel cadence within assigned market; strong on-site presence.
  • Excellent communication and problem-solving skills.

Travel & Location

  • Market-based; routine travel to vendor sites (estimated 50-70%).
  • Ability to support surge events, launches, and escalations with flexible scheduling.

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops. 

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.  

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.

Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. 

Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

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