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Optimum Jobs (NOW HIRING)

SVP Customer Retention

Long Island City, NY

$15.50 - $21/hr

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation.

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore ...

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation.

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation.

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation.

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation.

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation.

SVP Customer Retention

Long Island City, NY · On-site

$15.50 - $21/hr

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation.

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore ...

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation.

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation.

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation.

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Optimum information

See salary details

$19K

$55.1K

$79.5K

How much do optimum jobs pay per year?

As of Aug 15, 2026, the average yearly pay for optimum in the United States is $55,128.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $62,500.00 per year, depending on experience, location, and employer.

What is the difference between Optimum vs Cable Technician?

AspectOptimumCable Technician
Required CredentialsHigh school diploma, technical trainingHigh school diploma, technical certification often preferred
Work EnvironmentCustomer homes, offices, service vansCustomer homes, service vans, installation sites
Industry UsageTelecommunications, internet service providersCable TV, internet, and phone service providers
Common Search IntentOptimum vs Cable Technician

Optimum and Cable Technician roles both involve installing and repairing cable, internet, and phone services. While Optimum is a specific provider, Cable Technician is a broader job title used across multiple companies. Both require similar credentials and work in comparable environments, making the comparison relevant for job seekers and customers alike.

What are some common challenges faced by customer service representatives at Optimum, and how can I prepare for them?

Customer service representatives at Optimum often encounter challenges such as handling high call volumes, addressing complex technical issues, and assisting frustrated customers. To prepare, it's important to develop strong problem-solving skills, patience, and the ability to remain calm under pressure. Familiarizing yourself with Optimum’s products and services, as well as practicing active listening, can help you provide effective solutions and ensure a positive customer experience.

What are the key skills and qualifications needed to thrive as an optometrist, and why are they important?

To thrive as an Optometrist, you need a Doctor of Optometry (OD) degree, state licensure, and a strong foundation in eye health, vision assessment, and disease detection. Familiarity with diagnostic instruments like phoropters, retinal cameras, and electronic medical records systems is crucial. Excellent interpersonal skills, attention to detail, and patient communication set outstanding optometrists apart. These skills ensure accurate diagnoses, effective treatment plans, and positive patient outcomes in eye care.

What is an Optimum job?

Optimum jobs typically refer to career opportunities at Optimum, a telecommunications company that provides internet, television, and phone services. These roles can range from customer service representatives and field technicians to sales associates and IT specialists. Employees at Optimum often work to support customers, maintain network infrastructure, and develop new products and services. Each position has specific requirements, but most jobs value strong communication skills, technical knowledge, and a customer-focused attitude. Working at Optimum can provide opportunities for career growth, training, and benefits.
More about Optimum jobs

What cities are hiring for Optimum jobs?

Cities with the most Optimum job openings:

What states have the most Optimum jobs?

States with the most job openings for Optimum jobs include:

Infographic showing various Optimum job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $55,128 per year, or $26.5 per hour.

Multimedia Content Creator

Optimum

Long Island City, NY • On-site

Full-time

Posted 23 days ago


Optimum rating

7.5

Company rating: 7.5 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

48th of 99 rated telecommunications companies


Job description

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is no longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.
If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!
Job Summary
The Multimedia Content Creator is a hands-on visual storyteller responsible for capturing and creating engaging content that brings the Optimum brand to life across internal communications, social media, executive storytelling and enterprise campaigns. As part of the Integrated Communications team, this role works closely with the Creative Specialist, Corporate Communications, Marketing and Creative Services to produce authentic, timely and platform-native content that connects employees, customers and communities to the business. We're looking for someone who lives and breathes content creation-someone with experience at a consumer-facing brand who understands today's social landscape, can move seamlessly from concept to execution, and is energized by finding stories that matter. This person should be equally comfortable behind the camera, editing content, capturing live events and, when appropriate, serving as an authentic on-camera representative of the Optimum brand.
Responsibilities
  • Capture and produce high-quality video, photography and multimedia content across internal and external channels.
  • Create engaging, platform-native content optimized for LinkedIn, Instagram, YouTube, short-form video and emerging social platforms.
  • Responsible for content performance and understanding social metrics.
  • Support executive communications, employee storytelling, campaigns, product launches and enterprise initiatives through compelling visual content.
  • Capture content in the field, including employee stories, executive interviews, customer moments, community events and company activations.
  • Serve as an on-camera creator when appropriate to help humanize and elevate the Optimum brand.
  • Edit video and multimedia content for multiple audiences while maintaining brand consistency and creative excellence.
  • Build and maintain a robust enterprise content library for ongoing communications and marketing needs.
  • Identify emerging trends, storytelling opportunities and creative formats that keep Optimum's content fresh, relevant and engaging.

#LI-GW1
Qualifications
  • 4-6 years of experience creating multimedia content for a consumer-facing brand, agency or media organization
  • Exceptional videography, photography, editing and visual storytelling skills
  • Strong proficiency in Adobe Creative Suite and modern video editing platforms
  • Deep understanding of social-first storytelling, digital trends and content optimized for today's platforms
  • Comfortable working both behind and in front of the camera in a variety of environments
  • Strong understanding of how content supports brand building and business objectives
  • Positive, energetic and highly proactive with a willingness to jump in wherever needed
  • Comfortable working in a fast-paced environment where priorities shift quickly and deadlines are often tight
  • Flexible and responsive to support major company announcements, events and time-sensitive business moments, including occasional evenings or weekends when needed

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $77,112.00 - $126,684.00 / year. The rate/range provided herein is the anticipated pay at the time of hire and does not reflect future job opportunity.
We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

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