ZipRecruiter

Log In

1

Optimization Consultant Jobs (NOW HIRING)

Cardinal Health

$117K - $168K/yr

The Senior Strategic Optimization Consultant, Surgical Kit Solutions (Presource) is a field-based consultative role that partners closely with OR Sales leadership and healthcare providers to drive ...

Cardinal Health

$117K - $168K/yr

The Senior Strategic Optimization Consultant, Surgical Kit Solutions (Presource) is a field-based consultative role that partners closely with OR Sales leadership and healthcare providers to drive ...

Cardinal Health

$117K - $168K/yr

The Senior Strategic Optimization Consultant, Surgical Kit Solutions (Presource) is a field-based consultative role that partners closely with OR Sales leadership and healthcare providers to drive ...

Cardinal Health

$117K - $168K/yr

The Senior Strategic Optimization Consultant, Surgical Kit Solutions (Presource) is a field-based consultative role that partners closely with OR Sales leadership and healthcare providers to drive ...

Cardinal Health

$117K - $168K/yr

The Senior Strategic Optimization Consultant, Surgical Kit Solutions (Presource) is a field-based consultative role that partners closely with OR Sales leadership and healthcare providers to drive ...

previous page

Showing results 41-60

All JobsOptimization Consultant Jobs

Optimization Consultant information

See salary details

$10

$49

$118

How much do optimization consultant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for optimization consultant in the United States is $49.72, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $62.50 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an optimization consultant, and why are they important?

To thrive as an Optimization Consultant, you need a strong background in data analysis, process improvement methodologies (such as Lean or Six Sigma), and a relevant degree in engineering, business, or a related field. Familiarity with analytics software (like Excel, SQL, or Python), process mapping tools, and certifications such as Six Sigma Green Belt are typically required. Excellent problem-solving, communication, and stakeholder management skills help you effectively implement solutions and drive change. These skills are crucial for identifying inefficiencies, delivering measurable improvements, and ensuring sustainable client success.

What does an optimization consultant do?

An Optimization Consultant analyzes business processes, systems, or digital assets to identify inefficiencies and recommend improvements that maximize performance and outcomes. Their work often involves data analysis, process mapping, and implementing strategies to streamline operations, reduce costs, and increase revenue or productivity. Optimization Consultants work across various industries, tailoring their approach to the specific needs of each client. They may also assist with change management and measuring the impact of implemented solutions.

What are some common challenges faced by optimization consultants when implementing process improvements within organizations?

Optimization Consultants often encounter challenges such as resistance to change from employees, difficulty in gathering accurate data, and aligning recommendations with organizational goals. Navigating these challenges requires strong communication skills, a collaborative approach, and the ability to tailor solutions to the unique culture and processes of each client. Working closely with cross-functional teams and clearly demonstrating the value of proposed changes can help facilitate smoother implementation and long-term success.

What is the difference between Optimization Consultant vs Digital Marketing Specialist?

AspectOptimization ConsultantDigital Marketing Specialist
Required CredentialsBachelor's in marketing, business, or related fields; certifications like Google Analytics or SEO certificationsBachelor's in marketing, communications, or related fields; certifications like Google Ads, SEO, or social media marketing
Work EnvironmentConsulting firms, client sites, or remote; focus on process improvement and strategyIn-house or agency; focus on campaign execution and content creation
Employer & Industry UsageUsed across various industries to improve website performance and conversionsPrimarily in marketing agencies, e-commerce, and brands' marketing teams

While both roles focus on improving online performance, an Optimization Consultant primarily analyzes and enhances website or campaign strategies, whereas a Digital Marketing Specialist executes marketing campaigns and manages digital content. The roles often overlap but differ in focus and responsibilities.

What is an optimization consultant?

An optimization consultant is a professional who analyzes business processes, systems, or marketing strategies to improve efficiency, performance, and profitability. They often use data analysis, modeling tools, and industry best practices to recommend and implement improvements across various departments or functions.
More about Optimization Consultant jobs
What states have the most Optimization Consultant jobs? States with the most job openings for Optimization Consultant jobs include:
What job categories do people searching Optimization Consultant jobs look for? The top searched job categories for Optimization Consultant jobs are:
Optimization Consultant jobs near you
Infographic showing various Optimization Consultant job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 80% Physical, 4% Hybrid, and 16% Remote job distribution, with an average salary of $103,425 per year, or $49.7 per hour.

Contact Center Operations & Optimization Consultant

Miratech

New York, NY • On-site, Remote

Full-time

Medical

Re-posted 11 days ago

Job description

Company Description
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
Job Description
We are seeking a Contact Center Operations & Optimization Consultant to lead the next phase of transformation by defining and driving the operational strategy that converts our contact center investment into measurable business outcomes.
This is a strategic, business-facing role rather than a technical implementation position. You will not be responsible for platform configuration. Instead, you will assess current operations, define the future-state operating model, and build a roadmap of process, workforce, and capability improvements. Internal and partner technical teams will execute the implementation, while you will own the operational vision, business case development, stakeholder alignment, and adoption strategy.
The ideal candidate is an experienced contact center operations leader with strong knowledge of modern CCaaS platforms - particularly Genesys Cloud - and a proven ability to translate platform capabilities into operational strategy, measurable value, and executive-level recommendations.
Responsibilities:
  • Lead a comprehensive operational assessment across people, processes, performance management, and customer experience, independent of the current platform configuration.
  • Define the future-state contact center operating model, including workforce deployment, routing strategy, customer engagement, and performance management across 12-, 24-, and 36-month horizons.
  • Develop a prioritized optimization roadmap with clear business cases, expected outcomes, implementation priorities, and ROI metrics.
  • Identify operational and customer experience improvement opportunities leveraging Genesys Cloud capabilities, including:
    • AI and self-service solutions
    • Intelligent routing
    • Workforce engagement management
    • Analytics and reporting
    • Omnichannel customer engagement
  • Translate business opportunities into clear operational and business requirements for technical delivery teams.
  • Establish KPI frameworks, governance models, and performance management processes, including ownership, reporting cadence, and operational review structures.
  • Partner with operations leadership, supervisors, and frontline teams to redesign workflows, remove operational friction, and embed continuous improvement practices.
  • Lead change management and user adoption initiatives, including communication planning, training strategy, leadership coaching, and operational enablement.
  • Coach contact center leadership teams on best practices in workforce management, quality assurance, coaching, operational governance, and customer experience optimization.
  • Serve as a trusted advisor to executive stakeholders by providing regular updates on progress, risks, priorities, and business outcomes.

Qualifications
  • 10+ years of progressive experience in contact center operations, including senior leadership, operational strategy, or transformation roles.
  • Deep expertise in contact center operating models, including:
    • Routing strategies
    • Workforce management
    • Self-service and channel strategy
    • Quality assurance and coaching
    • Customer journey design
    • Performance management
    • Operational governance
  • Strong working knowledge of Contact Center solutions capabilities sufficient to identify business opportunities, define requirements, and collaborate effectively with technical teams. Hands-on platform configuration experience is not required.
  • Proven ability to translate business strategy into operational transformation and measurable business outcomes.
  • Strong analytical, problem-solving, and storytelling skills with the ability to synthesize data into actionable executive recommendations.
  • Demonstrated success leading operational transformation and process improvement initiatives, delivering measurable improvements in efficiency, customer experience, employee experience, or cost optimization.
  • Excellent stakeholder management and executive communication skills.
  • Experience leading change management and organizational adoption initiatives.
  • Familiarity with continuous improvement methodologies such as Lean, Six Sigma, Kaizen, or equivalent frameworks.

Nice to have:
  • Professional working proficiency in Spanish, including the ability to facilitate workshops, interview stakeholders, and prepare documentation.
  • Experience leading post-migration optimization initiatives following like-for-like CCaaS implementations.
  • Exposure to multiple CCaaS platforms such as Genesys Cloud, NICE CXone, Five9, or Amazon Connect.
  • Experience building or maturing workforce management, quality management, or performance management practices.
  • Familiarity with conversational AI, self-service automation, and customer journey orchestration strategies.

Additional Information
We offer:
  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Apply