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Optical Retail Manager Jobs in Colorado (NOW HIRING)

EssilorLuxottica

EyeCare Advisor

Colorado Springs, CO · On-site

$14.75 - $16.25/hr

Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary. * Shows ...

Essilor

EyeCare Advisor

Colorado Springs, CO · On-site

$14.75 - $16.25/hr

Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary. * Shows ...

Optical Options of Aspen

$70K - $90K/yr

... optical prescriptions accurately - Excellent customer service and communication skills - Comfortable working independently and managing a retail operation - Reliable, punctual, detail-oriented

East West Hospitality

Optical Sales Associate

Vail, CO · On-site

$20 - $27/hr

Combining elements of fashion, wellness, retail, and outdoor lifestyle, this role offers hands-on ... Partner with opticians, managers, and support teams to ensure smooth daily operations and ...

Essilor

LensCrafters - Team Lead - Cherry Creek

Denver, CO · On-site

$18.50 - $21.75/hr

Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results. MAJOR DUTIES AND RESPONSIBILITIES While working in Retail

Essilor

Team Lead

Colorado Springs, CO · On-site

Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results. MAJOR DUTIES AND RESPONSIBILITIES While working in Retail

EssilorLuxottica

Team Lead

Colorado Springs, CO · On-site

Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results. MAJOR DUTIES AND RESPONSIBILITIES While working in Retail

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All JobsOptical Retail JobsOptical Retail Manager JobsOptical Retail Manager Jobs in Colorado

Optical Retail Manager information

What does an optical retail manager do?

An Optical Retail Manager is responsible for overseeing the daily operations of an optical store, which sells eyewear and related products. They manage staff, ensure excellent customer service, handle inventory, and coordinate sales and marketing efforts. Additionally, they may assist customers with selecting frames, work with optometrists, and ensure the store complies with industry regulations. Their role combines retail management skills with specialized knowledge of optical products.

What is the difference between Optical Retail Manager vs Optical Sales Associate?

AspectOptical Retail ManagerOptical Sales Associate
CredentialsHigh school diploma or equivalent; some may have optical or retail management certificationsHigh school diploma or equivalent; sales or customer service experience preferred
Work EnvironmentSupervises staff, manages store operations, and ensures customer satisfactionAssists customers, sells eyewear, and provides product information
Industry UsageCommonly found in optical retail stores, chains, and independent shopsTypically employed in optical retail settings, assisting customers directly

The main difference is that Optical Retail Managers oversee store operations and staff, while Optical Sales Associates focus on customer service and eyewear sales. Both roles are essential in optical retail, but the manager has additional responsibilities related to management and store performance.

What are the key skills and qualifications needed to thrive as an optical retail manager, and why are they important?

To thrive as an Optical Retail Manager, you need expertise in optical products and services, retail operations, and sales management, often supported by experience in the optical industry or a related certification. Familiarity with point-of-sale (POS) systems, inventory management software, and basic optometric tools is typically required. Strong leadership, customer service, and problem-solving skills set outstanding managers apart in this role. These skills ensure efficient store operations, high customer satisfaction, and achievement of sales targets in a competitive retail environment.

What are some common challenges optical retail managers face when balancing customer service with business operations?

Optical Retail Managers often encounter the challenge of delivering exceptional customer service while also ensuring smooth business operations, such as inventory management and sales targets. Balancing staff schedules, maintaining product knowledge among team members, and adapting to evolving eyewear trends are key aspects of the role. Managers must also handle customer concerns effectively, all while driving profitability and meeting compliance standards. Successful Optical Retail Managers are proactive communicators who foster teamwork and maintain a customer-focused environment without compromising on operational efficiency.
What are popular job titles related to Optical Retail Manager jobs in Colorado? For Optical Retail Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Optical Retail Manager jobs in Colorado look for? The top searched job categories for Optical Retail Manager jobs in Colorado are:
What cities in Colorado are hiring for Optical Retail Manager jobs? Cities in Colorado with the most Optical Retail Manager job openings:
Optical Retail Manager jobs near you

EyeCare Advisor

EssilorLuxottica

Colorado Springs, CO • On-site

$14.75 - $16.25/hr

Part-time

Medical, Retirement, PTO

Posted 12 days ago

EssilorLuxottica rating

7.2

Company rating: 7.2 out of 10

Based on 295 frontline employees who took The Breakroom Quiz

8th of 39 rated optical retailers

Job description

Requisition ID: 938590 Store #: 000821 LensCrafters
Position: Part-Time
Total Rewards: Benefits/Incentive Information
LensCrafters is bringing its optical retail experience to Macy's department stores in the U.S.
Macy's and Luxottica, a world leader in eyecare, have a successful history together. Our relationship is built around a shared mission of providing customers with the highest quality products, a passion for style and a broad brand portfolio able to meet diverse consumer choices. At LensCrafters, we feel the world deserves a thoughtful and caring partner who understands that true vision care is a synergy of trusted eye care and exceptional eyewear.
LensCrafters reinforces Macy's commitment to the health and wellness of its customers. Eye health is critical to everyone's personal well-being, and easy in-store access to LensCrafters optometrists, personalized service and fashionable product assortment dovetail well with Macy's strengths.
If you share our love for the customers we serve, the sense of sight, and the work we do, this is the place for you to build a rewarding practice.
JOB DESCRIPTION
GENERAL FUNCTION
The EyeCare Advisor creates exceptional value in the lives of our customers by delivering the LensCrafters Experience. Ensures all patients receive the highest quality Optometric care. Delivers the store's key performance indicators by integrating the Brand Story and ensuring flawless execution of the patient experience/behaviors and seamlessly links the doctor and retail functions together.
MAJOR DUTIES & RESPONSIBILITIES
  • Greets customers without delay (within 30 seconds).
  • Promptly answers the telephone (3 rings) in a friendly and courteous manner.
  • Explains all required paperwork, tests, products and services
  • Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary.
  • Shows patience and courtesy to indecisive or difficult customers and patients.
  • Performs work accurately and thoroughly despite time pressure and customer volume.
  • Identifies situations involving unsatisfied customers and acts quickly for resolution. .
  • Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures.
  • Handles and files all patient records in an organized and efficient manner in accordance with HIPAA.
  • Places contact lens orders, processes shipments and properly submits invoices for payment.
  • Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details.
  • Accurately operates the POS system, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, layaways, discounts, insurance and coupons.
  • Explains to customers "One Hour" processing and expected delivery times.
  • Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided guidelines.
  • Maintains safe working environment for all associates/patients.
  • Quickly responds to changes in store promotions with appropriate staff communications, graphics, and point of purchase materials.

RETAIL
  • Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames.
  • Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary

DOCTOR'S OFFICE
  • Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have.
  • Utilizing clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses.
  • Responsible for the maintenance and disinfection of contact lens inventory; provides clinical support to the Optometrist as needed.

BASIC QUALIFICATIONS
  • High School graduate or equivalent
  • Strong customer service skills (internal and external)
  • Knowledge of current fashion trends
  • Strong communicator and listener
  • Problem solving ability
  • Familiarity with cash register, computers and calculators
  • Organization skills
  • Sales skills
  • Strong basic math skills
  • Knowledge of office and store merchandise

PREFERRED QUALIFICATIONS
  • Previous experience in customer service, retail and/or optical
  • Strong interpersonal skills

Pay Range: 17.23 - 24.35
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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