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Optical Retail Manager Jobs in Colorado (NOW HIRING)

National Vision

General Manager - Optical

Sheridan, CO · On-site

$53K - $69K/yr

Company Description America's Best is part of National Vision, one of the largest optical retail ... As a General Manager , you'll lead a talented team, drive results, and create an amazing experience ...

West Point Optical LLC

Optical Sales Associate

Boulder, CO · On-site

$18 - $22/hr

Drive profitable store sales by fostering a retail selling culture by practicing through role ... Provide appropriate guidance to patients regarding Managed Vision Care. * Assist the store with ...

West Point Optical LLC

Optical Sales Associate

Boulder, CO · On-site

$16.50 - $20.50/hr

Drive profitable store sales by fostering a retail selling culture by practicing through role ... Provide appropriate guidance to patients regarding Managed Vision Care. * Assist the store with ...

West Point Optical LLC

Optical Sales Associate

Boulder, CO · On-site

$18 - $22/hr

Drive profitable store sales by fostering a retail selling culture by practicing through role ... Provide appropriate guidance to patients regarding Managed Vision Care. * Assist the store with ...

West Point Optical LLC

Optical Sales Associate

Boulder, CO

$16.50 - $20.50/hr

Drive profitable store sales by fostering a retail selling culture by practicing through role ... Provide appropriate guidance to patients regarding Managed Vision Care. * Assist the store with ...

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All JobsOptical Retail JobsOptical Retail Manager JobsOptical Retail Manager Jobs in Colorado

Optical Retail Manager information

What does an optical retail manager do?

An Optical Retail Manager is responsible for overseeing the daily operations of an optical store, which sells eyewear and related products. They manage staff, ensure excellent customer service, handle inventory, and coordinate sales and marketing efforts. Additionally, they may assist customers with selecting frames, work with optometrists, and ensure the store complies with industry regulations. Their role combines retail management skills with specialized knowledge of optical products.

What is the difference between Optical Retail Manager vs Optical Sales Associate?

AspectOptical Retail ManagerOptical Sales Associate
CredentialsHigh school diploma or equivalent; some may have optical or retail management certificationsHigh school diploma or equivalent; sales or customer service experience preferred
Work EnvironmentSupervises staff, manages store operations, and ensures customer satisfactionAssists customers, sells eyewear, and provides product information
Industry UsageCommonly found in optical retail stores, chains, and independent shopsTypically employed in optical retail settings, assisting customers directly

The main difference is that Optical Retail Managers oversee store operations and staff, while Optical Sales Associates focus on customer service and eyewear sales. Both roles are essential in optical retail, but the manager has additional responsibilities related to management and store performance.

What are the key skills and qualifications needed to thrive as an optical retail manager, and why are they important?

To thrive as an Optical Retail Manager, you need expertise in optical products and services, retail operations, and sales management, often supported by experience in the optical industry or a related certification. Familiarity with point-of-sale (POS) systems, inventory management software, and basic optometric tools is typically required. Strong leadership, customer service, and problem-solving skills set outstanding managers apart in this role. These skills ensure efficient store operations, high customer satisfaction, and achievement of sales targets in a competitive retail environment.

What are some common challenges optical retail managers face when balancing customer service with business operations?

Optical Retail Managers often encounter the challenge of delivering exceptional customer service while also ensuring smooth business operations, such as inventory management and sales targets. Balancing staff schedules, maintaining product knowledge among team members, and adapting to evolving eyewear trends are key aspects of the role. Managers must also handle customer concerns effectively, all while driving profitability and meeting compliance standards. Successful Optical Retail Managers are proactive communicators who foster teamwork and maintain a customer-focused environment without compromising on operational efficiency.
What are popular job titles related to Optical Retail Manager jobs in Colorado? For Optical Retail Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Optical Retail Manager jobs in Colorado look for? The top searched job categories for Optical Retail Manager jobs in Colorado are:
What cities in Colorado are hiring for Optical Retail Manager jobs? Cities in Colorado with the most Optical Retail Manager job openings:
Optical Retail Manager jobs near you

Optical General Manager

West Point Optical LLC

Lone Tree, CO • On-site

Full-time

Re-posted 6 days ago

Job description

GENERAL FUNCTION:
The major responsibility of the Retail Optical Manager is to drive profitable sales through exam growth and outstanding patient experience. Drive revenue, productivity, operational processes in a positive and multi-tasking environment. Modeling exemplary patient care. Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention.
MAJOR DUTIES & RESPONSIBILITIES:
  • Excellent reliability as it relates to times and attendance
    • Reliable means of transportation and valid drivers license
    • Ability to travel up to 30 miles from primary store
    • Open availability on Saturdays and peak season
  • Drive profitable store sales by fostering a patient focused retail culture.
  • Prioritize exam growth on a daily, weekly, and monthly basis.
    • Community outreach, i.e. cornea events and blitzing
    • Consistent communication with existing patients
    • Creative social media marketing
  • Attainment of plan sales goal and comp store sales growth.
    • Proven track record of increased KPI results
    • Ability to analyze the business through strong business acumen
  • Positive comp store contribution (year-on-year improvement).
  • Manage gross margin, in accordance with Company standards
  • Effectively train and develop associates to consistently provide a patient care focused experience.
  • Develop team of administratively skilled associates that provide support on daily operational tasks.
  • Develop strong professional relationships with Doctors.
  • Ensure appropriate coverage and quality of Doctor hours.
  • Implementation of initiatives to increase number or exams and conversion of exams to sales.
  • Participate in business planning and business updates.
  • Accountable for the recruitment, training, development, and retention of high performing associates, as measured by:
    • Utilization of effective daily practice and role-playing
    • Employee coaching through two-way communication
    • Proactive manpower planning for adequate bench strength
  • Ensuring positive patient satisfaction, as measured by patient retention and survey responses.
  • Ensure each store is effectively merchandised and presented according to standards as measured by:
    • Execution of planogram
    • Execution of visual appearance inside and outside of store (i.e., signage)
    • Maintenance of overall standards (i.e. cleanliness, housekeeping)
    • Associates exhibit professional presentation (i.e., attire) in accordance with Company standards
  • Ensure high quality through customer follow-up, accurate measurements, correct pricing, POS entry, and realistic service delivery time quote as measured by:
    • Ready when promised
    • Remake and return percent as compared to Company average
    • Calls to customers to follow-up on purchases
  • Maximize Managed Vision Care relationships and sales opportunities.
  • Timely implementation of approved Marketing programs
  • Execution of signage and promotions according to Company standards.
  • Execution of operational procedures:
    • Safety (security system, safety information posted, fire extinguishers, door locks)
    • Maintenance as measured by proper housekeeping, carpet, store front windows, proper lighting, and store safety (safety information posted, fire extinguishers and door locks)

KNOWLEDGE & SKILLS:
  • Optical knowledge or Licensed (minimum 2 years optical experience)
  • Proven track record of sales growth through sales skills and accountability for sales results. (minimum 3 years sales experience)
  • Demonstrated ability to deliver an outstanding experience during direct interaction with patients at a proven conversion of at least 80%.
  • Proven experience and results with a retail or customer service establishment.
  • Ability to present and implement decisive and creative solutions to opportunities to grow the business.
  • Ability to provide enthusiastic and concise communication to meet/exceed patient expectations.
  • Foster positive and results-oriented associate and doctor relationships.
  • Success in store merchandising and attention to detail.
  • Ability to manage priorities through adaptability and flexibility.
  • Willingness to take calculated risks
  • Attention to detail and follow-up.
  • Abilities to multi-task and delegate to maximize patient interaction.
  • Computer experience preferred.

EDUCATION:
Bachelor's degree or comparable experience in retail operations (Minimum 3 years optical retail experience.)
The incumbent or successful candidate must meet the position requirements above in order to perform the essential functions of this position and achieve the outcomes/results indicated in this position description. The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job.

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