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Optical Receptionist Jobs in Florida (NOW HIRING)

National Vision

Assistant Manager - Optical

Pace, FL · On-site

Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions. * Assist the General Manager with forecasting ...

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Optical Receptionist information

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How much do optical receptionist jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for optical receptionist in Florida is $12.93, according to ZipRecruiter salary data. Most workers in this role earn between $10.77 and $14.38 per hour, depending on experience, location, and employer.

What is the difference between Optical Receptionist vs Optical Technician?

AspectOptical ReceptionistOptical Technician
CredentialsHigh school diploma or equivalent; on-the-job trainingCertification or associate degree in optical technology
Work EnvironmentFront desk, patient interaction, administrative tasksLaboratory or optical store, technical equipment use
Employer & IndustryOptical clinics, eyewear stores, healthcare facilitiesOptical labs, eyewear manufacturing, healthcare

While both roles are integral to the optical industry, an Optical Receptionist primarily handles administrative duties and patient interactions at the front desk. In contrast, an Optical Technician focuses on the technical aspects of lens fitting and eyewear adjustments. Understanding these differences helps job seekers identify the right career path within the optical field.

What are the key skills and qualifications needed to thrive as an optical receptionist?

To thrive as an Optical Receptionist, you need strong organizational skills, attention to detail, and a basic understanding of optometry office procedures, often supported by a high school diploma or equivalent. Familiarity with practice management software, appointment scheduling systems, and insurance billing platforms is typically required. Exceptional customer service, multitasking ability, and clear communication help you build rapport with patients and manage front desk responsibilities efficiently. These skills ensure smooth office operations, positive patient experiences, and accurate handling of sensitive information.

What are some common challenges optical receptionists face when managing patient schedules and communications?

Optical Receptionists often juggle high volumes of phone calls, appointment requests, and walk-in patients, which requires excellent organizational skills and attention to detail. Managing last-minute cancellations, urgent appointment needs, and insurance verifications can be challenging, especially during busy periods. Effective communication with both patients and the optometry team is essential to ensure smooth patient flow and a positive experience. Adapting to new scheduling systems or updates in office protocols is also a frequent part of the role.

What is an optical receptionist?

An optical receptionist is a professional who manages patient appointments, answers phone calls, and handles administrative tasks in an eye care or optical clinic. They often use scheduling software and have good communication skills to assist patients and coordinate with staff.
What are popular job titles related to Optical Receptionist jobs in Florida? For Optical Receptionist jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Optical Receptionist jobs in Florida look for? The top searched job categories for Optical Receptionist jobs in Florida are:
Optical Receptionist jobs near you
Infographic showing various Optical Receptionist job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $26,885 per year, or $12.9 per hour.

Front Desk Receptionist - Part Time - Bilingual Spanish

National Vision

Port Saint Lucie, FL • On-site

$15 - $19.25/hr

Other

Vision, Retirement

Posted 7 days ago

National Vision rating

6.7

Company rating: 6.7 out of 10

Based on 153 frontline employees who took The Breakroom Quiz

12th of 39 rated optical retailers

Job description

Company Description
America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow with over 1,000 stores and counting. Each location combines both parts of the optical equation - eyewear and eye care - into one excellent experience at a single low price.
For more details about America's Best, visitAmericasBest.com
At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.
As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They're the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person.
How would you like Sundays off? Yes, every Sunday we're closed!
Job Description
What would you do? - The Specifics
  • Ensures high quality customer service while following all safety protocols.
  • Ensures a smooth flow of customers through the store.
  • Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
  • Processes and understands managed care plans while obtaining document information from the insurance company as needed.
  • Provides customers basic and accurate information.
  • Schedules and confirms appointments, follow-up visits and classes.
  • Files all patient records daily and pulls patient files for the next day's appointments.
  • Checks order status and notifies customers when orders are in or of any delays.
  • Keeps reception area tidy and presentable with all necessary materials.
  • Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
  • Participates in regularly scheduled mandatory communication meetings.
Qualifications
Are you the right fit? - The Suitable Talent
  • Fluent in reading and speaking both English and Spanish.
  • Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
  • 0-2 years related experience or training preferred.
  • Experience handling multiple phone lines preferred.
  • Strong customer service skills required
  • Strong organizational skills required
Education: High School Diploma or equivalent.
Additional Information
At National Vision, we reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.
Our Benefits Include:
  • 401k retirement savings with company match and stock purchase plan
  • Paid sick time
  • Parental leave
  • Employee eyewear discount
  • College scholarship program
Focus on Professional Growth and Career Fulfillment:
  • Training programs available
  • Access to educational courses
  • Emphasis on internal promotions and career advancement

At National Vision, you'll enjoy more than just a job - you'll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

What National Vision employees say

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About National Vision

Sourced by ZipRecruiter

At National Vision we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. National Vision is one of the largest optical retail companies in the United States with over 1,300 stores in 44 states plus the District of Columbia and Puerto Rico. We operate five retail brands: America's Best Contacts & Eyeglasses, Eyeglass World, Vision Centers inside select Walmart stores and Vista Optical inside Fred Meyer stores and on select military bases. We employ over 14,000 people including a network of over 2,000 optometrists. We offer an innovative culture where training is a priority, hard work is praised, and career growth is a reality.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

Year founded

1990

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