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Optical Dispenser Jobs in Rochester, NY (NOW HIRING)

Contact lens trials dispensing as directed by Optometrist * Preload pertinent data into ECW system ... optical insurance benefits, and informing Optometry patients of expected payment of services and ...

Optician

Webster, NY · On-site

$18 - $30/hr

... dispensing of eyewear you'll be a crucial member of our Team. This position requires attention to detail along with medical / retail experience. The blend of clinical knowledge along with optical ...

Optician

Webster, NY · On-site

$18 - $30/hr

... dispensing of eyewear you'll be a crucial member of our Team. This position requires attention to detail along with medical / retail experience. The blend of clinical knowledge along with optical ...

Optician

Rochester, NY · On-site

$22.91 - $30.93/hr

Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 910129 Ophthalmology Optical ... May fit and dispense contact lenses. As a Contact Lens Specialist, duties include pre fit ...

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Optical Dispenser information

See Rochester, NY salary details

$14

$19

$27

How much do optical dispenser jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for optical dispenser in Rochester, NY is $19.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.35 per hour, depending on experience, location, and employer.

What is an optical dispenser?

Optical Dispensers are professionals who help customers select and fit eyeglasses and contact lenses according to prescriptions from optometrists and ophthalmologists. They advise on frame styles, lens types, and coatings, and ensure that eyewear fits comfortably and meets vision correction needs. Optical Dispensers also make adjustments and repairs to eyewear, and educate clients on proper eyewear care. Their role is essential in ensuring patients receive the correct vision aids tailored to their specific requirements.

What are the key skills and qualifications needed to thrive as an optical dispenser?

To thrive as an Optical Dispenser, you need a solid understanding of optics, lens fitting, and frame selection, often supported by a certificate or diploma in optical dispensing. Familiarity with lens-cutting equipment, optical measurement tools, and practice management software is typically required. Excellent customer service, attention to detail, and effective communication are crucial soft skills for success in this role. These competencies ensure accurate prescriptions, satisfied clients, and efficient daily operations in optical retail environments.

What are some common challenges optical dispensers face when working with patients, and how can these be effectively managed?

Optical Dispensers often encounter challenges such as interpreting complex prescriptions, addressing patient concerns about frame fit and lens choices, and managing expectations regarding vision correction outcomes. To effectively manage these challenges, strong communication skills are essential for educating patients about their options and ensuring they feel comfortable with their selections. Additionally, staying updated on the latest eyewear technologies and maintaining strong collaboration with optometrists can help Optical Dispensers provide the best possible service and solutions to their clients.

What is the difference between Optical Dispenser vs Optician?

AspectOptical DispenserOptician
CertificationsOften requires state-specific licensing or certificationTypically requires certification or licensing, such as NCLE or ABO
Work EnvironmentWorks mainly in retail optical stores, assisting customers with eyewear selection and adjustmentsWorks in similar settings, providing comprehensive eye care services including fittings and patient education
Job ResponsibilitiesDispenses eyewear, measures for fit, and assists customersIncludes dispensing, fitting, and sometimes basic eye exams or patient consultations

Optical Dispensers and Opticians often share similar work environments and certification requirements. However, Opticians typically have broader responsibilities, including patient care and eye health assessments, making their role more comprehensive in the optical industry.

Is dispensing opticians a good career?

Dispensing opticians play a key role in fitting and adjusting eyewear, often working in retail or clinical settings. The profession typically requires certification or licensing, offers steady employment, and involves customer service skills. It can be a stable career with opportunities for advancement in the optical industry.

What are popular job titles related to Optical Dispenser jobs in Rochester, NY?

For Optical Dispenser jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Optical Dispenser jobs in Rochester, NY look for?

The top searched job categories for Optical Dispenser jobs in Rochester, NY are:

Infographic showing various Optical Dispenser job openings in Rochester, NY as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,149 per year, or $19.8 per hour.

$20/hr

Part-time

Vision

Re-posted 7 days ago


Job description

Description

The Optical Technician assists optometrists in delivering exceptional eye care services to vision patients at Oak Orchard Health by recording comprehensive ocular and medical history including the patient's chief complaint, current medications and allergies, as well as record visual acuities (V/A's), color vision and stereopsis testing. This position is also responsible for assisting the Optometrist in performing vision screenings and exams in the field and in the office; including packing and transporting equipment.


Job Responsibilities:

  • Responsible for ensuring that monthly inventory is performed, expiration date check of exam medications, contact lens solutions, and OTC medications.  
  • Discards any and all items that are about to expire in accordance with regulations. 
  • Responsible for keeping exam rooms stocked. Including bulbs and post mydriatic spectacles supplies and equipment.   
  • Operates Humphrey Visual Field machine as directed by Optometrist. 
  • Takes Fundus Photos as directed by Optometrist
  • Carries out patient contact lens insertion and removal classes (Soft) and (RGP) 
  • Contact lens trials dispensing as directed by Optometrist  
  • Preload pertinent data into ECW system prior to appointment.
  • Ensures that Optometry patients are booked correctly and appropriately, including knowledge of optical insurance benefits, and informing Optometry patients of expected payment of services and fees prior to appointment.
  • Notifies and logs Optometric no shows in ECW, sends out no show letters. 
  • Phones urgent/follow up missed appointments and reschedules. Notifies Optometrist via TE of reschedule or failure to reschedule and requests follow up direction from Optometrist 
  • Able to interpret exam medical terminology, and read exam documents. 
  • Serves as liaison between Optometrist, Patient, in-house Staff, and outside Medical personnel, and relay pt specific questions and messages, confers with Optometrist and relays the reply back to the patient.
  • Effectively and efficiently manages the patient recall system for Optometry patients.
  • Manages recall Billing Alerts in eCW
  • Serves as primary liaison between Optometrist, in-house clinical staff, external providers and clinical personnel.
  • Trains new hires in accordance with office operations, processes and protocols with primary focus on Optometry Assistant/Tech role.
  • Provides leadership and direction in role of Optometry Assistant/Tech staff in accordance with office operations, processes and protocols.
  • Guiding patients in frame selection in accordance with insurance guidelines. 
  • Logs mail return status in ECW when appropriate 
  • Logs contact lens information (expiration date, lot number, dispense date) at time of contact lens/ contact lens solution dispense
  • Verifies if eyewear is in when patients call requesting information, and schedules dispensing appointments as needed.
  • Participates in staff meetings, in-service education, and performs other duties as requested. 
  • Any other reasonable requests from management.



Requirements

Skills/Qualifications:

  • Appropriate use of ECW system, including knowledge of the routing of data including (but not limited to) patient communications captured via TE, use of message system, documents and fax, and referral process.
  • Cross-trained to schedule appointments, register patients and verify insurance.


Required Education and Experience:

  • Minimum high school diploma or equivalent.
  • Prior medical office experience preferred.
  • Prior experience with electronic health record system