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Optical Assistant Jobs in Appleton, WI (NOW HIRING)

Shopko Optical

Office Assistant/Receptionist

Appleton, WI · On-site

$15 - $19/hr

Optical Center Support Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other ...

Shopko Optical

Maintenance Lead - 1st Shift

De Pere, WI · On-site

Shopko Optical is seeking Production Specialists to join our team at our manufacturing facility in De Pere, Wisconsin. POSITION SUMMARY: Assist Maintenance Manager with the day-to-day operations of ...

Shopko Optical

Office Assistant/Receptionist

Green Bay, WI · On-site

$16 - $21.25/hr

Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence ...

Shopko Optical

Office Assistant/Receptionist

Appleton, WI · On-site

$15.75 - $20.75/hr

Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence ...

Shopko Optical

Office Assistant/Receptionist

Appleton, WI · On-site

$16 - $21.25/hr

Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence ...

Shopko Optical

Office Assistant/Receptionist

Appleton, WI · On-site

$16 - $21.25/hr

Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence ...

Shopko Optical

Office Assistant/Receptionist

Neenah, WI · On-site

$17 - $22.50/hr

Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence ...

Shopko Optical

Optometrist - Nebraska

Green Bay, WI · On-site

Shopko Optical is currently seeking an Optometrist to join our team! Shopko Optical is a trusted optical retailer, headquartered in Green Bay, WI. With more than 100 locations and a network of 150 ...

Shopko Optical

Optometrist - Illinois

Green Bay, WI · On-site

$120K - $150K/yr

Shopko Optical is currently seeking an Optometrist to join our team! Shopko Optical is a trusted optical retailer, headquartered in Green Bay, WI. With more than 100 locations and a network of 150 ...

Shopko Optical

Optometrist - Utah

Green Bay, WI · On-site

Shopko Optical is currently seeking an Optometrist to join our team! Shopko Optical is a trusted optical retailer, headquartered in Green Bay, WI. With more than 140 locations, a network of 175 ...

Shopko Optical

Optometrist - Minnesota

Green Bay, WI · On-site

$120K - $150K/yr

Shopko Optical is currently seeking an Optometrist to join our team! Shopko Optical is a trusted optical retailer, headquartered in Green Bay, WI. With more than 100 locations and a network of 150 ...

Shopko Optical

Optometrist - Wisconsin

Green Bay, WI · On-site

Shopko Optical is currently seeking an Optometrist to join our team! Shopko Optical is a trusted optical retailer, headquartered in Green Bay, WI. With more than 100 locations and a network of 150 ...

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Showing results 21-40

All JobsOptical JobsOptical Assistant JobsOptical Assistant Jobs in Appleton, WI

Optical Assistant information

See Appleton, WI salary details

$9

$16

$19

How much do optical assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for optical assistant in Appleton, WI is $16.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $17.84 per hour, depending on experience, location, and employer.

What is an optical assistant?

An optical assistant is a vision care customer’s first point of contact, as you work in the retail or sales departments or optometrist’s offices. In this career, you are responsible for greeting patients and helping them select the right eyewear as well as repairing and making adjustments to the eyewear. Assistants perform duties such as fitting eyeglasses or contacts under supervision, measuring an eye or bridge of the nose, scheduling appointments, gathering important patient information, and maintaining medical files. Customer service is an important part of the job.

What does an optical assistant do?

As an Optical Assistant, your daily responsibilities include greeting patients, assisting with frame selection, taking basic eye measurements, and handling administrative duties such as booking appointments and managing patient records. You’ll work closely with optometrists, opticians, and other support staff to ensure smooth patient flow and excellent customer service. Collaboration is key, as Optical Assistants often communicate patient needs to clinical staff and help coordinate care. This role offers valuable exposure to both clinical and retail aspects of optometry, making it a great starting point for career growth within the industry.

What are the key skills and qualifications needed to thrive as an optical assistant, and why are they important?

To thrive as an Optical Assistant, you need a solid understanding of basic optometry, customer service, and retail sales, often supported by on-the-job training or a relevant certification. Familiarity with dispensing optical instruments, using lens measuring devices, and practice management software is typically required. Outstanding communication, attention to detail, and the ability to work well with both customers and team members distinguish top performers in this role. These skills ensure accurate prescription fulfillment, excellent customer experiences, and smooth optical practice operations.

What is the difference between Optical Assistant vs Optical Technician?

AspectOptical AssistantOptical Technician
Required CredentialsHigh school diploma, optical assistant certificationCertification or diploma in optical technology or related field
Work EnvironmentOptical retail stores, clinicsLaboratories, manufacturing, or repair facilities
Employer & Industry UsageOptical retail chains, optometristsOptical labs, manufacturing companies
Common Search & Comparison IntentCustomer service, assisting with frame selectionLens fitting, equipment operation, technical repairs

Optical Assistants primarily focus on customer service, frame selection, and assisting optometrists, often working directly with patients. Optical Technicians handle more technical tasks like lens fitting, equipment operation, and repairs. Both roles are essential in the optical industry but differ in technical complexity and responsibilities.

Do you need a qualification to be an optical assistant?

Optical assistants typically do not require formal qualifications, but having relevant training or certifications in optical care or customer service can be beneficial. Employers may also provide on-the-job training to develop necessary skills for working with optical equipment and assisting customers.

How much does an optical assistant get paid?

An optical assistant typically earns between $25,000 and $40,000 annually, depending on experience, location, and employer. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn higher wages. The role often involves customer service, lens fitting, and using optical equipment.
More about Optical Assistant jobs

What are the most commonly searched types of Optical jobs in Appleton, WI?

The most popular types of Optical jobs in Appleton, WI are:

What job categories do people searching Optical Assistant jobs in Appleton, WI look for?

The top searched job categories for Optical Assistant jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Optical Assistant jobs?

Cities near Appleton, WI with the most Optical Assistant job openings:

Optical Assistant jobs near you
Infographic showing various Optical Assistant job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $33,899 per year, or $16.3 per hour.

Office Assistant/Receptionist

Shopko Optical

Appleton, WI • On-site

$15 - $19/hr

Other

Medical, Vision, Retirement, PTO

Re-posted 4 days ago

Shopko Optical rating

5.6

Company rating: 5.6 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

26th of 40 rated optical retailers

Job description

Optical Center Support

Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence a patient's vision.

Taking Care of our Teams who Take Care of our Patients

  • Competitive Wages
  • 401K with Match
  • Vacation Pay/Personal Day
  • Volunteer Time Off
  • Sick Pay for Hourly Teammates
  • Health & Wellbeing Benefits
  • Voluntary/Cafeteria Offerings
  • Employee Assistance Program
  • On the Job Training & Certification
  • Teammate Recognition Program

Duties and Responsibilities:

Customer Service

• Greet patients and customers

• Answer the telephone in a professional manner

• Book appointments accurately

• Other duties as assigned

Operational Standards

• Confirm appointments

• Process transactions in the optical billing and point of sale systems

• Process medical billing information

• Organize and file patient and customer records

Minimum Knowledge, Experience & Skills Requirements:

• High School Diploma or equivalent

• Previous experience in an office is preferred

• Basic computer skills

• Able to handle multiple customer interactions/phone calls at a time

• Excellent organizational skills

• Able to work cross-functionally with excellent attention to detail and follow through

• Solid interpersonal relationship skills

Essential Functions & Work Requirements:

• Ability to effectively communicate at all levels within the organization through written and two-way verbal communication

• Able to read and write at a high school graduate level

• Able to sit or stand for extended periods of time

• Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)

• Ability to lift 10 to 20 pounds

• Ability to see (Near, Distance, Color, and Depth Perception)

• Manual and finger dexterity, as well as hand/arm steadiness

• Ability to grip and hold items

• Good eye and hand coordination

• Able to operate a cash register, various optical equipment and tools

• Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines

• Able to travel independently to support Company objectives and personal development

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

What Shopko Optical employees say

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