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Optical Assistant Jobs in Madison, WI (NOW HIRING)

Shopko Optical

Optical Sales Associate

Watertown, WI · On-site

$15.25 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Ensure frames are coordinated with facial and eye measurements and optical prescriptions · Order and dispense eyewear accurately and professionally · Assist patients with proper frame repairs and ...

Shopko Optical

Optical Sales Associate

Portage, WI · On-site

$17 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Ensure frames are coordinated with facial and eye measurements and optical prescriptions · Order and dispense eyewear accurately and professionally · Assist patients with proper frame repairs and ...

Shopko Optical

Optical Sales Associate

Portage, WI · On-site

$17 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Ensure frames are coordinated with facial and eye measurements and optical prescriptions · Order and dispense eyewear accurately and professionally · Assist patients with proper frame repairs and ...

Shopko Optical

Optical Sales Associate

Madison, WI · On-site

$16 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Ensure frames are coordinated with facial and eye measurements and optical prescriptions · Order and dispense eyewear accurately and professionally · Assist patients with proper frame repairs and ...

Shopko Optical

Optical Sales Associate

Janesville, WI · On-site

$14.25 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Ensure frames are coordinated with facial and eye measurements and optical prescriptions · Order and dispense eyewear accurately and professionally · Assist patients with proper frame repairs and ...

Shopko Optical

Optical Sales Associate

Sun Prairie, WI · On-site

$15.50 - $19.25/hr

  • Retirement

Ensure frames are coordinated with facial and eye measurements and optical prescriptions · Order and dispense eyewear accurately and professionally · Assist patients with proper frame repairs and ...

Shopko Optical

PT Optical Sales Associate

Whitewater, WI · On-site

$15.75 - $19.50/hr

  • Medical

  • Retirement

  • PTO

Ensure frames are coordinated with facial and eye measurements and optical prescriptions · Order and dispense eyewear accurately and professionally · Assist patients with proper frame repairs and ...

Warby Parker

Optical Supervisor - Hilldale

Madison, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Warby Parker is searching for an Optical Supervisor to join our growing team of in-house optical professionals. In this role, you'll rely on your optical prowess, friendly demeanor, and product ...

Warby Parker

Optical Supervisor - Hilldale

Madison, WI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Warby Parker is searching for an Optical Supervisor to join our growing team of in-house optical professionals. In this role, you'll rely on your optical prowess, friendly demeanor, and product ...

SEE Eyewear

Optical Stylist, Part-Time

Madison, WI · On-site

$17.50 - $22.50/hr

Optical Stylist SEE Eyewear is addicted to uncovering hidden gems--and not just within our product assortment. We believe that finding the perfect frames starts with finding the perfect people. At ...

SEE Eyewear

Optical Stylist, Part-Time

Madison, WI · On-site

$17.50 - $22.50/hr

OPTICAL STYLIST SEE Eyewear is addicted to uncovering hidden gems--and not just within our product assortment. We believe that finding the perfect frames starts with finding the perfect people. At ...

Shopko Optical

Office Assistant/Receptionist

Sun Prairie, WI · On-site

$15.25 - $19.50/hr

  • Medical

  • Vision

  • Retirement

  • PTO

Optical Center Support Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other ...

Shopko Optical

Office Assistant/Receptionist

Janesville, WI · On-site

$14.50 - $18.50/hr

  • Medical

  • Vision

  • Retirement

  • PTO

Optical Center Support Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other ...

Shopko Optical

Office Assistant/Receptionist

Portage, WI · On-site

$16.75 - $21.25/hr

  • Medical

  • Vision

  • Retirement

  • PTO

Optical Center Support Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other ...

Shopko Optical

Office Assistant/Receptionist

Madison, WI · On-site

$15.75 - $20.25/hr

  • Medical

  • Vision

  • Retirement

  • PTO

Optical Center Support Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other ...

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Optical Assistant information

See Madison, WI salary details

$9

$16

$20

How much do optical assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for optical assistant in Madison, WI is $16.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $18.41 per hour, depending on experience, location, and employer.

What is an optical assistant?

An optical assistant is a vision care customer’s first point of contact, as you work in the retail or sales departments or optometrist’s offices. In this career, you are responsible for greeting patients and helping them select the right eyewear as well as repairing and making adjustments to the eyewear. Assistants perform duties such as fitting eyeglasses or contacts under supervision, measuring an eye or bridge of the nose, scheduling appointments, gathering important patient information, and maintaining medical files. Customer service is an important part of the job.

What does an optical assistant do?

As an Optical Assistant, your daily responsibilities include greeting patients, assisting with frame selection, taking basic eye measurements, and handling administrative duties such as booking appointments and managing patient records. You’ll work closely with optometrists, opticians, and other support staff to ensure smooth patient flow and excellent customer service. Collaboration is key, as Optical Assistants often communicate patient needs to clinical staff and help coordinate care. This role offers valuable exposure to both clinical and retail aspects of optometry, making it a great starting point for career growth within the industry.

What are the key skills and qualifications needed to thrive as an optical assistant, and why are they important?

To thrive as an Optical Assistant, you need a solid understanding of basic optometry, customer service, and retail sales, often supported by on-the-job training or a relevant certification. Familiarity with dispensing optical instruments, using lens measuring devices, and practice management software is typically required. Outstanding communication, attention to detail, and the ability to work well with both customers and team members distinguish top performers in this role. These skills ensure accurate prescription fulfillment, excellent customer experiences, and smooth optical practice operations.

What is the difference between Optical Assistant vs Optical Technician?

AspectOptical AssistantOptical Technician
Required CredentialsHigh school diploma, optical assistant certificationCertification or diploma in optical technology or related field
Work EnvironmentOptical retail stores, clinicsLaboratories, manufacturing, or repair facilities
Employer & Industry UsageOptical retail chains, optometristsOptical labs, manufacturing companies
Common Search & Comparison IntentCustomer service, assisting with frame selectionLens fitting, equipment operation, technical repairs

Optical Assistants primarily focus on customer service, frame selection, and assisting optometrists, often working directly with patients. Optical Technicians handle more technical tasks like lens fitting, equipment operation, and repairs. Both roles are essential in the optical industry but differ in technical complexity and responsibilities.

Do you need a qualification to be an optical assistant?

Optical assistants typically do not require formal qualifications, but having relevant training or certifications in optical care or customer service can be beneficial. Employers may also provide on-the-job training to develop necessary skills for working with optical equipment and assisting customers.

How much does an optical assistant get paid?

An optical assistant typically earns between $25,000 and $40,000 annually, depending on experience, location, and employer. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn higher wages. The role often involves customer service, lens fitting, and using optical equipment.
More about Optical Assistant jobs

What are the most commonly searched types of Optical jobs in Madison, WI?

The most popular types of Optical jobs in Madison, WI are:

What job categories do people searching Optical Assistant jobs in Madison, WI look for?

The top searched job categories for Optical Assistant jobs in Madison, WI are:

What cities near Madison, WI are hiring for Optical Assistant jobs?

Cities near Madison, WI with the most Optical Assistant job openings:

Optical Assistant jobs near you
Infographic showing various Optical Assistant job openings in Madison, WI as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,024 per year, or $16.8 per hour.

Optical Sales Associate

Shopko Optical

Watertown, WI • On-site

$15.25 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 26 days ago

Shopko Optical rating

5.6

Company rating: 5.6 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

27th of 40 rated optical retailers

Job description

Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in Watertown, WI.

On-the-job training provided, no experience necessary.

POSITION SUMMARY:

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory.

Taking Care of our teams who take Care of our Patients

  • Competitive Wages & Sales Incentives
  • Competitive time off package including vacation pay, volunteer pay paid holidays, and a personal day
  • Sick Pay: Eligible teammates accrue Sick/ Safe leave per state law
  • Health & Wellbeing Benefits Medical, Life, Dental, vision, Short- & Long-term Disability
  • Voluntary/Cafeteria Offerings
  • Employee Assistance Program
  • On the Job Training & Certification
  • Teammate Recognition Program

DUTIES AND RESPONSIBILITIES:

CUSTOMER SERVICE

· Provide excellent customer and patient service according to company and Optical Center standards

· Analyze patient eyewear needs

· Recommend specific lenses, lens coatings and frames to satisfy patient needs

· Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions

· Order and dispense eyewear accurately and professionally

· Assist patients with proper frame repairs and adjustments

· Show patients how to insert, remove and care for their contact lenses

· Assist Optometrist with case histories and screenings

BUSINESS AND OPERATIONAL STANDARDS

· Maintain a complete knowledge of third-party plans and claims

· Explain promotions and special lens offerings to patients and customers

· Balance accounts

· Prepare work orders containing specific instructions for Optical Lab

· Process medical billing information

· Ensure proper merchandising of frame inventory

MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:

· High School Graduate or equivalent

· Maintain license as required by state

· To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules

· Previous experience in an office and/or optical dispensing is preferred

· Able to handle multiple customer interactions/phone calls at a time

· Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing

ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:

· Ability to effectively communicate at all levels within the organization through written and two-way verbal communication

· Able to read and write at a high school graduate level

· Able to sit or stand for extended periods of time

· Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)

· Ability to lift 10 to 20 pounds

· Ability to see (Near, Distance, Color, and Depth Perception)

· Manual and finger dexterity, as well as hand/arm steadiness

· Ability to grip and hold items

· Good eye and hand coordination

· Able to operate a cash register, various optical equipment and tools

· Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines

· Able to travel independently to support Company objectives and personal development

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

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