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Optical Assistant Jobs in Madison, WI (NOW HIRING)

Shopko Optical

PT Office Assistant/Receptionist

Whitewater, WI · On-site

$15.50 - $19.75/hr

  • Medical

  • Vision

  • Retirement

  • PTO

Optical Center Support Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other ...

Shopko Optical

Office Assistant/Receptionist

Sun Prairie, WI · On-site

$16 - $21.25/hr

  • Medical

  • Vision

  • Retirement

  • PTO

Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence ...

Stanton Optical

Patient Coordinator

Madison, WI

$17.25 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

At Stanton Optical our Doctor's Technicians carefully orchestrate an efficient flow and transition ... * Assist Management Team with patient complaint resolution and inform the status of all jobs ...

Shopko Optical

Office Assistant/Receptionist

Portage, WI · On-site

$17.50 - $23/hr

  • Medical

  • Vision

  • Retirement

  • PTO

Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence ...

Shopko Optical

Office Assistant/Receptionist

Madison, WI · On-site

$16.75 - $22/hr

  • Medical

  • Vision

  • Retirement

  • PTO

Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence ...

Shopko Optical

Office Assistant/Receptionist

Janesville, WI · On-site

$14.75 - $19.25/hr

  • Medical

  • Vision

  • Retirement

  • PTO

Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence ...

Stanton Optical

Patient Coordinator

Madison, WI · On-site

$17.25 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

At Stanton Optical our Doctors Technicians carefully orchestrate an efficient flow and transition ... * Assist Management Team with patient complaint resolution and inform the status of all jobs ...

Shopko Optical

PT Office Assistant/Receptionist

Whitewater, WI · On-site

$16.25 - $21.50/hr

  • Medical

  • Vision

  • Retirement

  • PTO

Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence ...

Shopko Optical

Doctor Of Optometry - Portage, WI

Portage, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Optometrist Opportunity At Shopko Optical Shopko Optical is currently seeking an Optometrist to join our team! Join an experienced, cohesive team at our Portage, WI location. You will have the ...

Shopko Optical

Optometrist - Watertown, WI

Watertown, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Optometrist Opportunity At Shopko Optical Shopko Optical is currently seeking an optometrist to join our team! Join an experienced, cohesive team at our Watertown, WI location. You will have the ...

Shopko Optical

Doctor Of Optometry - Verona, WI

Verona, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Shopko Optical Optometrist Opportunity Shopko Optical is currently seeking an Optometrist to join our team! Join an experienced, cohesive team at our Verona, WI location. You will have the autonomy ...

Shopko Optical

Optometrist - Madison Float, WI

Madison, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Optometrist Opportunity Shopko Optical is currently seeking an Optometrist to join our team! Join an experienced, cohesive team at our Madison, WI locations. This full-time position will support ...

UW Health

Optician

Middleton, WI · On-site

$17.75 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Optician Join the UW Health Eye Care Team who provides comprehensive care to patients of all ages. Assist patients with selecting the right fit, shape, style of eyewear and dispense contact lenses.

SSM Health

Optician

Portage, WI · On-site

$18.25 - $23.75/hr

  • Medical

  • Vision

Key Responsibilities: • Assist patients in selecting frames and lenses that meet their vision ... Qualifications: • Previous experience in optical or retail preferred, but not required. • ...

SSM Health

Optician

Portage, WI · On-site

$18.25 - $23.75/hr

  • Medical

  • Vision

Key Responsibilities: • Assist patients in selecting frames and lenses that meet their vision ... Qualifications: • Previous experience in optical or retail preferred, but not required. • ...

UW Health

Optician

Madison, WI · On-site

$17.50 - $22.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

We are seeking a Optician to: • Join the UW Health Eye Care Team who provides comprehensive care to patients of all ages. • Assist patients with selecting the right fit, shape, style of eyewear ...

UWHealth

Optician

Madison, WI

$17.50 - $22.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Join the UW Health Eye Care Team who provides comprehensive care to patients of all ages. Assist ... Optical lab training and/or optometric technician experience Preferred Contact lens training or ...

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All JobsOptical JobsOptical Assistant JobsOptical Assistant Jobs in Madison, WI

Optical Assistant information

See Madison, WI salary details

$9

$16

$20

How much do optical assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for optical assistant in Madison, WI is $16.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $18.41 per hour, depending on experience, location, and employer.

What is an optical assistant?

An optical assistant is a vision care customer’s first point of contact, as you work in the retail or sales departments or optometrist’s offices. In this career, you are responsible for greeting patients and helping them select the right eyewear as well as repairing and making adjustments to the eyewear. Assistants perform duties such as fitting eyeglasses or contacts under supervision, measuring an eye or bridge of the nose, scheduling appointments, gathering important patient information, and maintaining medical files. Customer service is an important part of the job.

What does an optical assistant do?

As an Optical Assistant, your daily responsibilities include greeting patients, assisting with frame selection, taking basic eye measurements, and handling administrative duties such as booking appointments and managing patient records. You’ll work closely with optometrists, opticians, and other support staff to ensure smooth patient flow and excellent customer service. Collaboration is key, as Optical Assistants often communicate patient needs to clinical staff and help coordinate care. This role offers valuable exposure to both clinical and retail aspects of optometry, making it a great starting point for career growth within the industry.

What are the key skills and qualifications needed to thrive as an optical assistant, and why are they important?

To thrive as an Optical Assistant, you need a solid understanding of basic optometry, customer service, and retail sales, often supported by on-the-job training or a relevant certification. Familiarity with dispensing optical instruments, using lens measuring devices, and practice management software is typically required. Outstanding communication, attention to detail, and the ability to work well with both customers and team members distinguish top performers in this role. These skills ensure accurate prescription fulfillment, excellent customer experiences, and smooth optical practice operations.

What is the difference between Optical Assistant vs Optical Technician?

AspectOptical AssistantOptical Technician
Required CredentialsHigh school diploma, optical assistant certificationCertification or diploma in optical technology or related field
Work EnvironmentOptical retail stores, clinicsLaboratories, manufacturing, or repair facilities
Employer & Industry UsageOptical retail chains, optometristsOptical labs, manufacturing companies
Common Search & Comparison IntentCustomer service, assisting with frame selectionLens fitting, equipment operation, technical repairs

Optical Assistants primarily focus on customer service, frame selection, and assisting optometrists, often working directly with patients. Optical Technicians handle more technical tasks like lens fitting, equipment operation, and repairs. Both roles are essential in the optical industry but differ in technical complexity and responsibilities.

Do you need a qualification to be an optical assistant?

Optical assistants typically do not require formal qualifications, but having relevant training or certifications in optical care or customer service can be beneficial. Employers may also provide on-the-job training to develop necessary skills for working with optical equipment and assisting customers.

How much does an optical assistant get paid?

An optical assistant typically earns between $25,000 and $40,000 annually, depending on experience, location, and employer. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn higher wages. The role often involves customer service, lens fitting, and using optical equipment.
More about Optical Assistant jobs

What are the most commonly searched types of Optical jobs in Madison, WI?

The most popular types of Optical jobs in Madison, WI are:

What job categories do people searching Optical Assistant jobs in Madison, WI look for?

The top searched job categories for Optical Assistant jobs in Madison, WI are:

What cities near Madison, WI are hiring for Optical Assistant jobs?

Cities near Madison, WI with the most Optical Assistant job openings:

Optical Assistant jobs near you
Infographic showing various Optical Assistant job openings in Madison, WI as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,024 per year, or $16.8 per hour.

PT Office Assistant/Receptionist

Shopko Optical

Whitewater, WI • On-site

$15.50 - $19.75/hr

Other

Medical, Vision, Retirement, PTO

Posted 27 days ago

Shopko Optical rating

5.6

Company rating: 5.6 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

27th of 40 rated optical retailers

Job description

Optical Center Support

Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence a patient's vision.

Taking Care of our Teams who Take Care of our Patients

  • Competitive Wages
  • 401K with Match
  • Vacation Pay/Personal Day
  • Volunteer Time Off
  • Sick Pay for Hourly Teammates
  • Health & Wellbeing Benefits
  • Voluntary/Cafeteria Offerings
  • Employee Assistance Program
  • On the Job Training & Certification
  • Teammate Recognition Program

Duties and Responsibilities

Customer Service

  • Greet patients and customers
  • Answer the telephone in a professional manner
  • Book appointments accurately
  • Other duties as assigned

Operational Standards

  • Confirm appointments
  • Process transactions in the optical billing and point of sale systems
  • Process medical billing information
  • Organize and file patient and customer records

Minimum Knowledge, Experience & Skills Requirements

  • High School Diploma or equivalent
  • Previous experience in an office is preferred
  • Basic computer skills
  • Able to handle multiple customer interactions/phone calls at a time
  • Excellent organizational skills
  • Able to work cross-functionally with excellent attention to detail and follow through
  • Solid interpersonal relationship skills

Essential Functions & Work Requirements

  • Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
  • Able to read and write at a high school graduate level
  • Able to sit or stand for extended periods of time
  • Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
  • Ability to lift 10 to 20 pounds
  • Ability to see (Near, Distance, Color, and Depth Perception)
  • Manual and finger dexterity, as well as hand/arm steadiness
  • Ability to grip and hold items
  • Good eye and hand coordination
  • Able to operate a cash register, various optical equipment and tools
  • Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
  • Able to travel independently to support Company objectives and personal development

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

What Shopko Optical employees say

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