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Optical Assistant Jobs in Racine, WI (NOW HIRING)

Shopko Optical

Optical Sales Associate

Kenosha, WI · On-site

$15.50 - $19.25/hr

Ensure frames are coordinated with facial and eye measurements and optical prescriptions · Order and dispense eyewear accurately and professionally · Assist patients with proper frame repairs and ...

Shopko Optical

PT Optical Sales Associate

Burlington, WI · On-site

$17 - $20.75/hr

Ensure frames are coordinated with facial and eye measurements and optical prescriptions · Order and dispense eyewear accurately and professionally · Assist patients with proper frame repairs and ...

National Vision

Assistant Manager - Optical

Gurnee, IL · On-site

$15.50 - $19.34/hr

Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions. * Assist the General Manager with forecasting ...

Pearle Vision

Optician

Gurnee, IL · On-site

$16.50 - $21.25/hr

Utilize optical prescription in conjunction to the patient's visual requirements. * Recommend specific lenses, and lens coatings to suit patient needs. * Assist patients in the selection of frames ...

Stanton Optical

Doctor's Technician

Milwaukee, WI · On-site

At Stanton Optical our Doctor's Technicians carefully orchestrate an efficient flow and transition ... * Assist Management Team with patient complaint resolution and inform the status of all jobs ...

Pearle Vision

Optician

Gurnee, IL · On-site

$16.50 - $21.25/hr

Utilize optical prescription in conjunction to the patient's visual requirements. * Recommend specific lenses, and lens coatings to suit patient needs. * Assist patients in the selection of frames ...

Stanton Optical

Doctor's Technician

West Allis, WI

At Stanton Optical our Doctors Technicians carefully orchestrate an efficient flow and transition ... * Assist Management Team with patient complaint resolution and inform the status of all jobs ...

Shopko Optical

Optometrist - Illinois

Antioch, IL

Shopko Optical Optometrist Opportunity Shopko Optical is currently seeking an Optometrist to join our team! Shopko Optical is a trusted optical retailer, headquartered in Green Bay, WI. With more ...

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All JobsOptical JobsOptical Assistant JobsOptical Assistant Jobs in Racine, WI

Optical Assistant information

See Racine, WI salary details

$8

$15

$18

How much do optical assistant jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for optical assistant in Racine, WI is $15.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.12 per hour, depending on experience, location, and employer.

What is the difference between Optical Assistant vs Optical Technician?

AspectOptical AssistantOptical Technician
Required CredentialsHigh school diploma, optical assistant certificationCertification or diploma in optical technology or related field
Work EnvironmentOptical retail stores, clinicsLaboratories, manufacturing, or repair facilities
Employer & Industry UsageOptical retail chains, optometristsOptical labs, manufacturing companies
Common Search & Comparison IntentCustomer service, assisting with frame selectionLens fitting, equipment operation, technical repairs

Optical Assistants primarily focus on customer service, frame selection, and assisting optometrists, often working directly with patients. Optical Technicians handle more technical tasks like lens fitting, equipment operation, and repairs. Both roles are essential in the optical industry but differ in technical complexity and responsibilities.

What are Optical Assistants?

Optical Assistants are professionals who work in optician practices or eye care clinics, supporting optometrists and dispensing opticians. They assist customers with selecting and fitting eyewear, perform basic eye tests, and handle administrative tasks such as booking appointments and managing patient records. Optical Assistants also provide advice on lens options, frame styles, and eyewear care. Their role is essential in ensuring patients receive excellent service and the right vision solutions.

What Is an Optical Assistant?

An optical assistant is a vision care customer’s first point of contact, as you work in the retail or sales departments or optometrist’s offices. In this career, you are responsible for greeting patients and helping them select the right eyewear as well as repairing and making adjustments to the eyewear. Assistants perform duties such as fitting eyeglasses or contacts under supervision, measuring an eye or bridge of the nose, scheduling appointments, gathering important patient information, and maintaining medical files. Customer service is an important part of the job.

What are the typical daily tasks for an Optical Assistant, and how do they interact with other team members in an optometry practice?

As an Optical Assistant, your daily responsibilities include greeting patients, assisting with frame selection, taking basic eye measurements, and handling administrative duties such as booking appointments and managing patient records. You’ll work closely with optometrists, opticians, and other support staff to ensure smooth patient flow and excellent customer service. Collaboration is key, as Optical Assistants often communicate patient needs to clinical staff and help coordinate care. This role offers valuable exposure to both clinical and retail aspects of optometry, making it a great starting point for career growth within the industry.

What are the key skills and qualifications needed to thrive as an Optical Assistant, and why are they important?

To thrive as an Optical Assistant, you need a solid understanding of basic optometry, customer service, and retail sales, often supported by on-the-job training or a relevant certification. Familiarity with dispensing optical instruments, using lens measuring devices, and practice management software is typically required. Outstanding communication, attention to detail, and the ability to work well with both customers and team members distinguish top performers in this role. These skills ensure accurate prescription fulfillment, excellent customer experiences, and smooth optical practice operations.
More about Optical Assistant jobs
What are the most commonly searched types of Optical jobs in Racine, WI? The most popular types of Optical jobs in Racine, WI are:
What job categories do people searching Optical Assistant jobs in Racine, WI look for? The top searched job categories for Optical Assistant jobs in Racine, WI are:
What cities near Racine, WI are hiring for Optical Assistant jobs? Cities near Racine, WI with the most Optical Assistant job openings:
Optical Assistant jobs near you
Optical Sales Associate

Optical Sales Associate

Shopko Optical

Kenosha, WI • On-site

$15.50 - $19.25/hr

Full-time

Retirement

Posted 2 days ago

Shopko Optical rating

5.9

Company rating: 5.9 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

24th of 39 rated optical retailers

Job description

It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services.

As part of this team, you will have the opportunity to build meaningful relationships in the communities we serve through a rewarding career helping improve the sight and lives of our patients.

Enjoy on-the-job training and certification opportunities.

Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in Kenosha, WI.

On the job training provided, no experience necessary.

Taking Care of our teams who take Care of our Patients

  • Competitive Wages & Sales Incentives
  • Volunteer Pay
  • Sick Pay: Eligible Teammates accrue sick leave per state law
  • 401K with Match and vested at 100%
  • Employee Assistance Program
  • On the Job Training & Certification
  • Teammate Recognition Program
  • Teammate Discounts on eyewear and contact lenses

POSITION SUMMARY:

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory.

DUTIES AND RESPONSIBILITIES:

CUSTOMER SERVICE

· Provide excellent customer and patient service according to company and Optical Center standards

· Analyze patient eyewear needs

· Recommend specific lenses, lens coatings and frames to satisfy patient needs

· Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions

· Order and dispense eyewear accurately and professionally

· Assist patients with proper frame repairs and adjustments

· Show patients how to insert, remove and care for their contact lenses

· Assist Optometrist with case histories and screenings

BUSINESS AND OPERATIONAL STANDARDS

· Maintain a complete knowledge of third-party plans and claims

· Explain promotions and special lens offerings to patients and customers

· Balance accounts

· Prepare work orders containing specific instructions for Optical Lab

· Process medical billing information

· Ensure proper merchandising of frame inventory

MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:

· High School Graduate or equivalent

* Maintain license as required by state

· To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules

· Previous experience in an office and/or optical dispensing is preferred

· Able to handle multiple customer interactions/phone calls at a time

· Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing

ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:

· Ability to effectively communicate at all levels within the organization through written and two-way verbal communication

· Able to read and write at a high school graduate level

· Able to sit or stand for extended periods of time

· Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)

· Ability to lift 10 to 20 pounds

· Ability to see (Near, Distance, Color, and Depth Perception)

· Manual and finger dexterity, as well as hand/arm steadiness

· Ability to grip and hold items

· Good eye and hand coordination

· Able to operate a cash register, various optical equipment and tools

· Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines

· Able to travel independently to support Company objectives and personal development

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

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