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Optical Manager Jobs in Appleton, WI (NOW HIRING)

Shopko Optical

General Manager - Bench

Neenah, WI · On-site

Shopko Optical is seeking a General Manager - Bench to lead our teams within the Appleton, WI area. Effectively lead the optical team to maximize sales, profit and customer service objectives.

Shopko Optical

General Manager - Bench

Appleton, WI · On-site

Shopko Optical is seeking a General Manager - Bench to lead our teams within the Appleton, WI area. Effectively lead the optical team to maximize sales, profit and customer service objectives.

Shopko Optical

General Manager - Bench

Appleton, WI · On-site

Shopko Optical is seeking a General Manager - Bench to lead our teams within the Appleton, WI area. Effectively lead the optical team to maximize sales, profit and customer service objectives.

Shopko Optical

General Manager - Bench

Appleton, WI · On-site

Shopko Optical is seeking a General Manager - Bench to lead our teams within the Appleton, WI area. Effectively lead the optical team to maximize sales, profit and customer service objectives.

ITW Miller

Sr. Optical Engineer

Appleton, WI · On-site

$122K - $158K/yr

In this role, you will lead optical architecture prototyping and beam-shaping initiatives. Candidates with a proven track record of applying high-power lasers to industrial materials processing ...

Shopko Optical

General Manager In Training

Neenah, WI · On-site

... Drive optical initiatives through team by planning and scheduling appropriately · Identify ... training and managing teammate performance · Assist with store scheduling · Ensure store is ...

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Optical Manager information

See Appleton, WI salary details

$21K

$71.4K

$248.3K

How much do optical manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for optical manager in Appleton, WI is $71,432.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $74,600.00 per year, depending on experience, location, and employer.

What is an optical manager?

An Optical Manager is a professional who oversees the daily operations of an optical store or department, ensuring high-quality customer service and efficient workflow. Their responsibilities typically include managing staff, handling inventory, assisting with eyewear selection, and ensuring compliance with health and safety standards. They may also be involved in training employees, coordinating with optometrists, and implementing sales strategies. Effective Optical Managers possess strong leadership, communication, and organizational skills. They play a crucial role in maintaining customer satisfaction and the overall success of the optical business.

What does an optical manager do?

Optical managers oversee the day-to-day operations of an optometrist’s office. As an optical manager, your job duties include a mix of administrative and eye care tasks, such as hiring and training staff, managing inventory, processing insurance and billing, submitting work orders for eyeglasses and contact lenses, adjusting eyeglasses, and maintaining client records. The qualifications to become an optical manager include several years of experience working in the eye care field, strong communication skills, and the ability to multitask. An associate or bachelor’s degree in business or a related field may make you a more valuable candidate for optical manager positions.

What are the key skills and qualifications needed to thrive as an optical manager, and why are they important?

To thrive as an Optical Manager, you need expertise in optometry practices, optical product knowledge, and management experience, typically supported by a background in opticianry or a related field. Familiarity with practice management software, lens fitting tools, and inventory systems is crucial. Strong leadership, customer service, and problem-solving skills help build effective teams and ensure client satisfaction. These capabilities are vital for delivering quality eye care, optimizing business operations, and maintaining a loyal clientele.

What are some common challenges optical managers face when balancing clinical duties with business operations?

Optical Managers often juggle both patient care and business responsibilities, which can be challenging. Balancing staff scheduling, inventory management, and customer service while ensuring compliance with healthcare regulations requires strong organizational skills. Additionally, Optical Managers frequently work to motivate their team and meet sales targets without compromising the quality of care. Successful managers develop effective communication strategies and prioritize tasks to maintain a smoothly running optical practice.

What is the difference between Optical Manager vs Optical Sales Associate?

AspectOptical ManagerOptical Sales Associate
CredentialsOptical certification, management experienceOptical knowledge, sales skills
Work EnvironmentOptical stores, eyewear clinicsRetail optical outlets, eyewear departments
Employer & IndustryOptical chains, independent optical practicesOptical retail stores, eyewear retailers
Primary ResponsibilitiesOverseeing store operations, staff management, inventory controlAssisting customers, selling eyewear, product knowledge

Optical Managers focus on store operations, staff supervision, and inventory management, requiring management skills and optical certifications. Optical Sales Associates primarily assist customers with eyewear selection and sales, emphasizing customer service and product knowledge. Both roles are essential in optical retail environments but differ in responsibilities and required credentials.

More about Optical Manager jobs

What are the most commonly searched types of Optical jobs in Appleton, WI?

The most popular types of Optical jobs in Appleton, WI are:

What job categories do people searching Optical Manager jobs in Appleton, WI look for?

The top searched job categories for Optical Manager jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Optical Manager jobs?

Cities near Appleton, WI with the most Optical Manager job openings:

Optical Manager jobs near you
Infographic showing various Optical Manager job openings in Appleton, WI as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $70,221 per year, or $33.8 per hour.

General Manager - Grand Chute, WI

Shopko Optical

Grand Chute, WI • On-site

Full-time

Medical, Retirement, PTO

Posted 21 days ago

Shopko Optical rating

5.6

Company rating: 5.6 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

26th of 40 rated optical retailers

Job description

Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking an Optical Manager to lead our team in our Grand Chute, WI location! 

POSITION SUMMARY:

Effectively lead the optical team to maximize sales, profit and customer service objectives. Supervise and perform optical operations that include dispensing of eyewear, patient care, setting strategic goals and delivering financial performance. Hire, train, coach and manage performance of team. Work in partnership with Optometrist to drive positive business results, patient care and customer service.

 Taking Care of our teams who take Care of our Patients

  • Competitive Wages          
  • 401K with Match  
  • Vacation Pay/Personal Day  
  • Volunteer Time Off  
  • Sick Pay 
  • Health & Wellbeing Benefits
  • Voluntary/Cafeteria Offerings
  • Employee Assistance Program
  • On the Job Training & Certification
  • Teammate Recognition Program

DUTIES AND RESPONSIBILITIES:

DRIVE BUSINESS

  • Lead team to execute merchandise, operational and customer service strategies to deliver planned sales, gross margin and financial results
  • Model service, patient care and selling techniques to maximize customer satisfaction and achieve business objectives
  • Act with urgency to complete tasks and respond to patients and customers
  • Drive optical initiatives through team by planning and scheduling appropriately
  • Identify opportunities to grow business
  • Develop business plans and follow up on actions to drive profitable sales

LEADERSHIP 

  • Hire, develop and train teammates
  • Manage teammate performance
  • Identify key-carriers and schedule appropriately to ensure all key-carrier responsibilities are being completed including opening/closing the store, cash office and alarm call response
  • Partner with Optometrist to ensure team and doctor are working together to drive business and patient/customer care results
  • Ensure store is compliant with all company HR policies and practices as well as federal and state laws and regulations
  • Communicate effectively with team to ensure knowledge of company initiatives, processes and key teammate information

CUSTOMER SERVICE AND PATIENT CARE

  • Provide and continuously model excellent customer service in all customer interactions
  • Provide appropriate direction and feedback to the team related to customer service
  • Dispense eyewear according to professional standards
  • Perform key-carrier tasks including opening/closing the store, cash office, committing payroll and responding to alarm calls

 

MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:

  • ABO/Shopko OCE Certification required within 12 months of hire/promotion
  • High School Graduate or equivalent
  • 3 years of leadership experience or equivalent management experience with strong customer service focus (preferably in an optical or retail setting)
  • Optician experience desired
  • Proven ability to lead, coach and build relationships in a professional environment
  • Able to direct and motivate a diverse teammate network
  • Able to analyze and solve issues of varied scope: able to act decisively to implement solutions
  • Solid organizational and planning skills
  • Able to continuously monitor progress in relation to goal attainment
  • Able to analyze financial data, recognize opportunities for improvement and formulate plans to address.
  • Able to multi-task and remain flexible in an ever-changing en

What Shopko Optical employees say

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