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Ops Manager Hotel Jobs (NOW HIRING)

WI · On-site

$80 - $100/hr

Hotel Manager - Chicago Marriott Suites Deerfield Job Category ... Ops - General Mgmt Requisition Number : HOTEL043340 * Posted : August 26, 2026 * Full-Time * On ...

Previous experience in resort, hotel, condominium, villa, property management, owner relations, or luxury hospitality operations. * Strong understanding of hospitality operations, property management ...

Night Auditor

Concord, NH · On-site

$15 - $20.25/hr

Communicates with the next shift and informs ops manager/gm/maintenance about any overnight incidents Requirements What we are looking for * Previous hotel front desk, customer service, or ...

ESSENTIAL DUTIES and RESPONSIBILITIES of the BCI OPS Manager: 1. Oversee Bear Paw Adventure Park ... Hotel Effectiveness scheduling: Making sure schedules are out on time and staff is aware of their ...

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Ops Manager Hotel information

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$33K

$64.1K

$131K

How much do ops manager hotel jobs pay per year?

As of Sep 8, 2026, the average yearly pay for ops manager hotel in the United States is $64,068.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $71,000.00 per year, depending on experience, location, and employer.

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Cities with the most Ops Manager Hotel job openings:

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Infographic showing various Ops Manager Hotel job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $64,068 per year, or $30.8 per hour.

Operations Manager @ the Courtyard Crabtree

Summit Hospitality Incorporated

Raleigh, NC • On-site

Full-time

PTO

Posted 21 days ago


Job description

Description

SUMMIT HOSPITALITY GROUP: OPERATIONS MANAGER JOB DESCRIPTION


SUMMARY: The Operations Manager for the Hotel Division of Summit Hospitality Group has leadership responsibility for all duties of the front desk operation which includes staff training, inter-department communications, and staff scheduling. The Operations Manager will possess strong communication and people skills and a sense of urgency for resolving guest problems and issues with a friendly manner and ensure that appropriate action(s) are taken to guarantee guest satisfaction. This is a very visible position for which adherence to corporate policies and procedures as well as Franchise Brand standards, is paramount.

PREREQUISITES/QUALIFICATIONS:

  • A minimum of 2-5 years of experience with name-brand hotel/restaurant companies
  • 2-5 years of progressive management experience preferred
  • Service-oriented style with professional presentation and interpersonal skills
  • Hotel/Hospitality degree is an asset
  • Clear concise, written and verbal communication skills (English)
  • Proficient in Microsoft & Excel
  • High energy, entrepreneurial spirit, motivational leader.
  • Interest in career progression in hotel/hospitality management roles

WORK ENVIRONMENT:

  • Flexible work schedule
  • Able to lift 25 lbs.
  • Valid Driver's License
  • Sitting, standing, and moving for extended periods of time

Benefits:

  • Personal time/Vacation time
  • Insurance benefits
  • Quarterly Bonuses
  • Hotel Discounts

Summit Hospitality Group is an Equal Opportunity Employer.

Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.


Requirements

DUTIES & RESPONSIBILITIES:

  • The expectations of this position require a 50 hour work week, which includes weekends/evenings (Saturday and/or Sunday). Hours beyond 50 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt
  • Responsible for short and long term planning and management of the hotel's Front Office operations
  • Develop and recommend the budget, labor costs plans in collaboration with the AGM & GM of the hotel
  • Strict adherence to the approved budget for the hotel operations
  • Ensure proper staffing levels for customer service goals
  • Maintain guest room inventory
  • Coach and counsel employees to reflect Corporate and Brand Service Standards and Procedures
  • Perform all tasks of a Front Office staff as needed to facilitate service
  • Ops Manager tasks include: Coding invoices, daily deposits, accounts receivables, scheduling, processing/protecting petty cash, and room inspections
  • Maintain excellent communications with Housekeeping Department
  • Maintain information on prices, rates, special packages, programs, etc.
  • Investigate, analyze, resolve and report guest complaints in a timely fashion
  • Create expectations, lead people, manage processes, and hold people accountable for the agreed upon tasks and responsibilities
  • Cover open shifts due to call offs and/or low business levels
  • Must be able to work all shift including weekends and evenings
  • Capable of developing and training subordinates 
  • Inspect public areas and ensure proper cleanliness
  • Duties are subject to change and additional responsibilities/tasks may be assigned as needed