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Hotels Operations Manager Jobs (NOW HIRING)

Commonwealth Hotels

Operations Manager

Florence, KY · On-site

$60 - $80/hr

Working as a Hotel Operations Manager at the Hampton Inn by Hilton Cincinnati Airport South offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its ...

Commonwealth Hotels

Operations Manager

Florence, KY · On-site

Working as a Hotel Operations Manager at the Hampton Inn by Hilton Cincinnati Airport South offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its ...

Commonwealth Hotels

Operations Manager

Florence, KY · On-site

Working as a Hotel Operations Manager at the Hampton Inn by Hilton Cincinnati Airport South offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its ...

CMC Hotels

Operations Manager

Cary, NC · On-site

Operations ManagerResidence Inn Raleigh-Cary/Crossroads Grow Your Career. Lead with Purpose. Make ... CMC Hotels is a North Carolina-based hotel management company with more than 35 years of success ...

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Hotels Operations Manager information

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$31K

$63.5K

$118.5K

How much do hotels operations manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for hotels operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What states have the most Hotels Operations Manager jobs?

States with the most job openings for Hotels Operations Manager jobs include:

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For Hotels Operations Manager jobs, the most frequently searched job titles are:

Hotel Operations Manager

Image Hotel Management

Antioch, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Operations Manager (Will be required to cover shifts)
This is a working manager position.  We’re looking for a hands-on experienced and dynamic Hotel Operations Manager to lead and oversee the day-to-day operations of our hotel. As the Hotel Operations Manager, you will play a crucial role in ensuring the smooth and efficient functioning of various departments, providing exceptional guest experiences, and maintaining high standards of service.
The ideal candidate should have strong leadership skills, a strategic mindset, and a deep understanding of hotel management.ResponsibilitiesResponsibilities
  • Oversee and coordinate daily hotel operations to ensure a seamless guest experience
  • Develop and implement operational policies and procedures to enhance efficiency and service quality
  • Collaborate with department heads, including front desk and housekeeping to optimize workflows
  • Monitor and analyze guest satisfaction surveys and reviews, implementing improvements as needed
  • Manage and optimize hotel budgets, controlling expenses and maximizing revenue
  • Train, motivate, and lead a diverse team to deliver exceptional service and uphold brand standards
  • Ensure compliance with all health and safety regulations, conducting regular inspections
  • Develop and maintain positive relationships with vendors, suppliers, and local businesses
  • Handle guest concerns and complaints with professionalism and a commitment to resolution
  • Stay informed about industry trends and best practices to drive continuous improvement
  • Cover front desk shifts regularly
  • Directly manage the housekeeping department and front office
  • Effectively and professionally communicates with departments and GM
  • Oversee maintenance department to ensure PM’s are completed correctly, assist to review work orders and determine outside needs
  • Conduct periodic walk through/visual inspections of all property assets to determine condition, establish maintenance priorities and highlight need for improvement areas
  • Informs management of hazardous situations, emergencies or threats to the safety and security of hotel guests, staff and assets
  • Improve profitability by increasing revenues, customer satisfaction and staff productivity.
  • Control budgets by planning and monitoring expenditures, prices, cash flow, and sales volumes; develop control procedures; monitor results.
  • Make decisions about the most appropriate methods and procedures for maintaining financial records based on internal controls, professional standards, and applicable regulations.
  • Planning the marketing, promotional activities and operational activities of the restaurant.
  • Oversee housekeeping operations in accordance with established guest service, quality and sustainability standards.
  • Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety.
  • Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures.
  • Ensure Public space is clean and bathrooms/pool/fitness is stocked at all times for guest amenities
  • Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
  • Perform other duties as requested by management.
Requirements and Skills
  • Proven experience in hotel operations management, with a track record of successful leadership
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal abilities
  • Proficiency in hotel management software and Microsoft Office applications
  • Demonstrated ability to drive revenue growth and optimize operational efficiency
  • Leadership and team management skills, fostering a positive and collaborative work environment
  • Knowledge of health and safety regulations and best practices
  • Flexibility to work irregular hours, weekends, and holidays as needed
  • Commitment to delivering exceptional guest experiences and maintaining high standards of service
  • Will be required to work nights, weekends and holidays
  • Will be required to work in a fast-paced environment
Benefits
  • Medical, Dental, and Vision Insurance for Full Time Staff
  • Life Insurance for Full Time Staff
  • 401(k) Retirement Plan
  • Paid Time Off
  • Employee discount

Required Skills
  • Organized with a sense of urgency
  • Competitive, self-motivated and a self-starter.
  • Leadership skills including problem solving and ability to multi-task
  • Attention to detail, good follow through, and communication skills
  • Previous hotel experience preferred
  • Previous restaurant experience preferred